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Learning Delivery Quality Lead – Trainer
IQVIA
Posted: 10/9/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering technical training on commercial refrigeration controls, including hands-on demonstrations and curriculum development. Proficient in evaluating training effectiveness and adapting content based on learner feedback and industry trends.
Highest-signal resume keywords
Commercial Refrigeration Controls ExperienceCO2 System ExpertiseTechnical Training ExperienceControls Programming KnowledgePresentation and Facilitation Skills
About the role
Key responsibilities & impact- Deliver instructor-led, virtual, and multimedia training on controls hardware, software, and system architecture
- Conduct standard and custom courses tailored to customer and OEM requirements
- Facilitate hands-on equipment demonstrations and troubleshooting exercises
- Maintain and update training curriculum, hands-on exercises, and reference materials
- Partner with Product Management, Engineering, SMEs, and instructional designers to ensure technical accuracy and current content
- Apply adult-learning practices and adjust delivery for different audiences and skill levels
- Evaluate training effectiveness and update materials using learner feedback and field performance data
- Maintain and troubleshoot training equipment and demonstration systems
- Stay current on industry trends, competitor offerings, and emerging controls technologies
- Travel to customer sites, training centers, and industry events as needed
- Provide post-training technical support and direct learners to appropriate resources
Requirements
What you’ll need- 5+ years of hands-on experience with commercial refrigeration controls as a field service technician, engineer, or equivalent
- 2+ years of CO2 system experience focused on controls, with ability to address common service and troubleshooting questions
- Strong presentation and facilitation skills
- Working knowledge of controls programming, wiring diagrams, and system troubleshooting
- Ability to travel 80%
- Excellent written and verbal communication skills
- Preferred: 3+ years of experience as a technical trainer for commercial refrigeration controls
- Preferred: Experience with Copeland CO2 controls and equipment
- Legally authorized to work in the United States
- Must not require work authorization sponsorship now or in the future
Benefits
Comp & perks- Medical insurance plans
- Dental and vision coverage
- 401(k)
- Flexible time off plans
- Paid parental leave
- Vacation and holiday leave
- Flexible remote work arrangement
- Investment in end-to-end employee development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Controls ProgrammingWiring DiagramsSystem TroubleshootingCurriculum DevelopmentHands-On Equipment DemonstrationsTraining Effectiveness EvaluationTechnical SupportAdult-Learning PracticesField Service ExperienceTroubleshooting Exercises
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrong Presentation SkillsFacilitation Skills
Tools & Technologies
Training EquipmentDemonstration SystemsMultimedia Training Tools
Industry Keywords
Commercial RefrigerationControls TechnologyOEM RequirementsIndustry TrendsCompetitor Offerings