Solera, Inc.

Performance Manager

Solera, Inc.
Posted 10/19/2026full-timeRemote • United StatesMid-LevelSeniorWebsite
Apply

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer success, with a strong focus on automotive technology and dealership operations. Proficient in utilizing Salesforce CRM and analytical tools to drive revenue growth and enhance customer relationships.

Highest-signal resume keywords
Account ManagementCustomer SuccessSalesforce CRM ProficiencyAutomotive Technology KnowledgeAnalytical Skills

Tech Stack

Tools & technologies
IoT

About the role

Key responsibilities & impact
  • Manage a portfolio of assigned customer accounts and serve as the primary strategic advisor for account performance
  • Conduct business reviews evaluating KPIs, adoption trends, ROI, and growth opportunities
  • Develop account strategies focused on retention, expansion, and account health
  • Collaborate with Customer Success Managers, Vice Presidents, implementation teams, and product specialists
  • Maintain accurate customer records and opportunity tracking within Salesforce CRM
  • Deliver executive-level presentations and recommendations to dealership leadership
  • Support revenue growth through renewals, upsell opportunities, and increased product adoption

Requirements

What you’ll need
  • 5+ years of experience in account management, customer success, business consulting, dealership operations, or automotive technology
  • Knowledge of automotive technology, telematics, IoT-connected solutions, SaaS platforms, and customer lifecycle management
  • Strong understanding of dealership operations and aftermarket automotive solutions
  • Proficiency with Salesforce CRM, Microsoft Excel, Power BI, and Microsoft 365
  • Strong analytical, presentation, communication, and problem-solving skills

Benefits

Comp & perks
  • Willingness to travel approximately 15%

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account StrategiesKPI EvaluationROI AnalysisCustomer Lifecycle ManagementTelematics SolutionsSaaS PlatformsAftermarket Automotive Solutions
Soft Skills
Presentation SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
Salesforce CRMMicrosoft ExcelPower BIMicrosoft 365
Industry Keywords
Dealership OperationsCustomer RetentionRevenue GrowthUpsell OpportunitiesProduct Adoption