The Jean Tweed Centre

Case Manager – Release from Custody

The Jean Tweed Centre
Posted 10/22/2026full-timeEtobicoke • CanadaMid-LevelSenior💰 CA$30 - CA$35 per hourWebsite
Apply

About the role

Key responsibilities & impact
  • Establish a comprehensive, wholistic, individualized service plan with each client on your caseload.
  • Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.
  • Provide case management support including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.
  • Provide referrals and support to access health and community-based services.
  • Complete required case notes, evaluations, and data entry reports accurately and in a timely manner.
  • Maintain documentation of relevant client interactions, interventions, and contacts with collateral supports.
  • Monitor client progress and prepare reports and letters as necessary.
  • Participate in staff meetings, team development, and supervision meetings.
  • Collaborate with the supervisor to discuss job performance and establish professional goals.
  • Engage in ongoing staff development and personal learning.
  • Follow occupational health and safety requirements and organizational policies and procedures.
  • Maintain client service orientation and work collaboratively to support inclusion, equity, and continuous learning.

Requirements

What you’ll need
  • Bachelors Degree in Social Work, or a related discipline.
  • A combination of 3 years of work experience in the field of Mental Health, Substance Use, Criminal Justice and/or related field.
  • Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and involvement in the criminal justice system.
  • Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
  • Working knowledge of trauma-informed practice, women centred principles and best practices for women and substance use.
  • Working knowledge of psycho-social rehabilitation and recovery principles.
  • Working knowledge of the criminal justice system, housing, health care and community resources in the Toronto area and related provincial resources.
  • Ability to work independently with minimal day-to-day supervision.
  • Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
  • Canadians and Permanent Residents will be given priority.

Benefits

Comp & perks
  • Extended Health Care
  • Dental Coverage
  • Employee Assistance Program (EAP)