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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in retail operations, ensuring compliance with regulations while driving sales and customer satisfaction. Proficient in inventory management, staff training, and effective communication to enhance team performance and operational efficiency.
Highest-signal resume keywords
SellSafe CertificationRetail Management ExperienceCustomer Service ExcellenceInventory Management SkillsMicrosoft Office Proficiency
About the role
Key responsibilities & impact- Manage the daily operations and profitability of the retail establishment according to business goals and objectives
- Greet and assist customers while modeling exemplary conduct
- Address customer complaints professionally and provide positive resolutions
- Ensure compliance with health, safety, and security regulations
- Maintain adequate stock through efficient inventory management
- Conduct scheduled inventories and provide inventory reports
- Increase sales, expand markets, and promote the business within guidelines
- Verify invoices against packing slips and track expenditures
- Maintain neat merchandise presentation and correct pricing
- Make purchasing decisions involving volume-based discounts
- Provide sales, staff, and productivity reports to management
- Hold staff accountable for cash box deficits
- Balance sales, print and record receipts, and track daily revenue
- Make daily bank deposits and reconcile bank statements
- Coordinate and execute ordering and receiving of cannabis and accessories
- Supervise all staff and coordinate work for productive operations
- Perform other assigned duties
Requirements
What you’ll need- Must have valid SellSafe Certification
- Completion of high school and College/CEGEP/vocational or technical training
- Minimum of 5 years work experience in a supervisory role in a retail environment
- Minimum 3+ years of work experience in a managerial role in full capacity
- Proven excellent customer service skills
- Excellent time management and prioritizing skills
- Demonstrated ability to train and motivate staff
- Skills to monitor and assess staff performance
- Basic office administration skills
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills
- Able to communicate effectively both verbally and in writing
- Strong customer service and troubleshooting skills
- Politically and culturally sensitive
- Able to plan and organize work effectively and ensure its completion
- Solid negotiation, conflict resolution, diplomacy, and people management skills
- Ability to learn and adapt to sales software quickly
- Ability to work any shift based on business needs, Monday to Sunday
- Ability to work nights, holidays, weekends, and at different locations
- Professional, responsive, and positive work attitude
- Meticulous records maintenance skills
Benefits
Comp & perks- Unlimited bonus earning potential
- Significant opportunity for growth, experience and learning
- Opportunity to work for a growing company positioned to become a globally recognized cannabis brand
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Inventory ManagementSales ReportingPurchasing DecisionsCash HandlingConflict ResolutionStaff TrainingPerformance MonitoringRecord MaintenanceSales Software AdaptationTime Management
Soft Skills
Customer Service SkillsTeamwork SkillsEffective CommunicationNegotiation SkillsPositive Work Attitude
Certifications & Qualifications
SellSafe Certification
Industry Keywords
Retail OperationsHealth and Safety ComplianceMerchandise PresentationMarket ExpansionCash Box Management