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Billing Specialist
The Nest SchoolsCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in billing and accounts receivable management, with a strong focus on customer service and communication. Proficient in using Procare for tuition billing and maintaining accurate family records while ensuring compliance with financial protocols.
Highest-signal resume keywords
Billing ManagementAccounts ReceivableProcare ExperienceCustomer Service SkillsAttention to Detail
About the role
Key responsibilities & impact- Maintain complete and accurate family records in Procare, including contact information, tuition rates, schedules, and enrollment and withdrawal dates
- Invoice families monthly and weekly based on tuition rates and schedules
- Collect and post family tuition payments on a weekly or monthly basis
- Process changes to family records, including schedule changes, added days, and withdrawal dates
- Prorate tuition and payment amounts based on monthly changes
- Monitor past-due balances and follow up with families
- Bill and reconcile state childcare subsidy and other third-party payments, ensuring family co-pays are billed correctly
- Partner with School Directors to align enrollment and billing information and resolve discrepancies
- Respond to family billing questions by phone and email
- Support the Finance team with tuition and accounts receivable reconciliations at month end
Requirements
What you’ll need- 1 to 3 years of experience in billing, accounts receivable, or customer service
- Excellent customer service and communication skills, with the ability to handle sensitive conversations with families
- Experience with Procare or another childcare management or tuition billing platform preferred
- Previous experience in early childhood education or childcare preferred
- Working proficiency in Microsoft Excel and Outlook
- Strong attention to detail and comfort working with numbers, proration, and basic reconciliation
- Highly organized, dependable, and able to work well in a fast-paced setting
- Ability to handle confidential family and financial information with discretion
- Reliable internet connection and a quiet, dedicated workspace for remote work
- Must be located in Texas, Colorado, Indiana, Illinois, Georgia, Florida, Connecticut, Ohio, North Carolina, South Carolina, or Virginia
- Full-time daytime availability Monday through Friday during standard business hours
Benefits
Comp & perks- Fully remote role with a supportive, connected Finance team
- Up to 50% off childcare, space permitting
- Career guidance from experienced finance and childcare professionals
- Employee Appreciation and Recognition Program
- Wellness Initiatives
- Staff events and team-building activities
- Opportunities to connect with team members across the region and company
- Clear opportunities for professional and career growth
- Training, resources, and support needed to succeed
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
BillingAccounts ReceivableTuition ProrationFinancial ReconciliationData EntryRecord MaintenancePayment ProcessingInvoice GenerationChildcare ManagementTuition Billing
Soft Skills
Communication SkillsOrganizational SkillsDependabilityDiscretionCustomer Service
Tools & Technologies
ProcareMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Early Childhood EducationChildcareFamily Records ManagementTuition RatesEnrollment Management