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Epic SER Provider Master File Coordinator – Project Manager
The Wilshire GroupCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider data management and project coordination within healthcare IT, with a strong focus on Epic SER provider master file processes and data integrity. Capable of collaborating across multiple departments to optimize workflows and ensure compliance with operational standards.
Highest-signal resume keywords
Epic SER Provider Master File ManagementProject Management ExperienceProvider Data IntegrityCross-Functional CollaborationProvider Lifecycle Processes
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Coordinate Epic SER provider master file initiatives, including provider record creation, maintenance, validation, reconciliation, and optimization
- Support project planning, scheduling, milestone tracking, issue resolution, and communication across multiple stakeholder groups
- Collaborate with Medical Staff Offices, academic departments, credentialing, provider enrollment, clinical operations, and IT teams
- Review and validate provider demographic, organizational, departmental, specialty, and affiliation information within Epic
- Identify and resolve duplicate, inconsistent, incomplete, or outdated provider records
- Support provider onboarding, transfers, status changes, and offboarding processes
- Coordinate provider data flow between source departments and Epic applications
- Establish standardized workflows for provider information management with operational and technical teams
- Support provider data conversion, mapping, reconciliation, testing, and validation for implementation or optimization projects
- Monitor project deliverables, communicate dependencies, and escalate barriers to leadership
- Develop and maintain process documentation, standard operating procedures, and provider data governance recommendations
- Support system testing, implementation readiness, go-live activities, and post-implementation stabilization
- Serve as a connection between operational departments and technical teams to ensure provider records and workflows support clinical, administrative, and strategic needs
Requirements
What you’ll need- Demonstrated project management or project coordination experience within healthcare IT, provider operations, or Epic-related initiatives
- Hands-on experience with Epic SER provider master file processes and provider data management
- SER (Provider Master File) credentialed Provider Administration badge
- Experience collaborating with Medical Staff Offices, credentialing departments, and academic or physician practice administration
- Strong understanding of provider master data, data integrity, validation, and operational workflows
- Experience coordinating cross-functional projects involving technical and nontechnical stakeholders
- Familiarity with provider lifecycle processes, including onboarding, credentialing, organizational changes, and termination
- Excellent organizational, analytical, communication, and problem-solving skills
- Proven ability to manage multiple priorities and work independently in a remote environment
- Preferred: Epic certification or proficiency relevant to SER master file management, Cadence, or related Epic applications
- Preferred: Experience supporting academic medical centers, physician groups, or large integrated health systems
- Preferred: Knowledge of provider credentialing, privileging, and medical staff administration
- Preferred: Experience with Epic provider record conversions, system implementations, or data standardization projects
- Preferred: Familiarity with provider scheduling, referral routing, clinical department structures, and downstream Epic applications
- Preferred: Experience establishing or improving provider master data governance processes
- Preferred: PMP, CAPM, or another project management credential
Benefits
Comp & perks- No benefits offered
- Remote work arrangement
- Contract opportunity with potential to work at a US News Best Hospital
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Provider Data ManagementData ValidationWorkflow OptimizationSystem TestingData ConversionProject CoordinationProvider OnboardingProvider Record ReconciliationData GovernanceProvider Scheduling
Soft Skills
Organizational SkillsAnalytical SkillsCommunication SkillsProblem-Solving SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Epic ApplicationsEpic SERCadence
Certifications & Qualifications
SER Provider Administration BadgeEpic CertificationPMPCAPM
Industry Keywords
Healthcare ITProvider OperationsCredentialingMedical Staff AdministrationAcademic Medical Centers