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Throne LabsPosted 10/21/2026full-timeRemote • District of Columbia • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Govtech Account Management, focusing on driving renewals, expanding accounts, and enhancing customer satisfaction through effective communication and relationship-building. Proficient in managing complex stakeholder interactions and utilizing data-driven insights for decision-making.
Highest-signal resume keywords
Govtech Account ManagementMunicipal BudgetingData-Driven Decision MakingCustomer Relationship BuildingCross-Functional Collaboration
About the role
Key responsibilities & impact- Own a portfolio of enterprise and mid-tier accounts
- Drive end-to-end renewals, identify risk early, run renewal plans, and close on time
- Grow accounts through expansion by uncovering opportunities and helping customers build internal alignment and identify funding pathways
- Increase customer satisfaction and referrals through clear communication and rapid issue resolution
- Lead onboarding, pilot launches, and post-launch workflows
- Conduct quarterly business reviews, performance reporting, and insights updates
- Maintain accurate HubSpot account records, renewal dates, stakeholder notes, and customer communications
- Support new market launches with Sales and Operations
- Contribute to account health tracking, renewal and expansion forecasting, and account management playbooks
- Improve customer communication and cross-functional workflows
- Partner closely with Sales, Product, and Technicians
- Report to the VP of Revenue
- Travel domestically up to 25%
Requirements
What you’ll need- 3-7 years of experience in Govtech Account Management or other relevant client-facing, service, or relationship-driven roles
- Deep experience with municipal budgeting and contracting
- Proven success building relationships within complex, multi-stakeholder organizations in person and through remote communication channels
- Experience using data to influence decisions and pricing
- Strong analytical judgment and storytelling ability
- Ability to communicate tradeoffs and insights with data without drowning people in metrics
- Comfortable owning meetings with executives, elected officials, and public sector staff
- Confident representing the company in public-facing settings, including public meetings
- Highly organized, proactive, and able to anticipate customer needs
- Demonstrated ability to multitask and prioritize effectively in a dynamic environment
- Experience supporting physical products and/or service operations (preferred)
Benefits
Comp & perks- Commission in addition to base salary
- Comprehensive benefits package
- Equity for all US-based positions
- Medical, dental, and vision insurance
- Medical options that are 100% employer-paid
- Daily access to earned wages
- 401(k) plan
- Paid time off that grows with tenure
- Paid sick time
- Paid parental leave
- Life insurance
- AD&D coverage
- Short- and long-term disability insurance
- Employee Assistance Program (EAP)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementRenewal PlanningPerformance ReportingAnalytical JudgmentMultitaskingForecastingIssue ResolutionOnboardingPilot LaunchesStakeholder Management
Soft Skills
Clear CommunicationProactive AnticipationOrganizational SkillsStorytelling AbilityRelationship Building
Tools & Technologies
HubSpot
Industry Keywords
Public SectorClient-Facing RolesService OperationsComplex OrganizationsPublic Meetings