Customer Support Specialist – Bilingual, French
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Posted: 10/21/2026Customer Service Representative – Bilingual, French
Uline
Posted: 10/21/2026
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Posted: 10/17/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities by effectively processing orders, addressing inquiries, and providing tailored product recommendations. Proficient in both English and French, facilitating clear communication and relationship-building with diverse customers.
Highest-signal resume keywords
Customer Service ExperienceFluent In EnglishFluent In FrenchProblem-Solving SkillsCommunication Skills
About the role
Key responsibilities & impact- Process customer orders
- Make product recommendations
- Handle account inquiries using world-class technology
- Answer product, pricing and shipping questions
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Requirements
What you’ll need- High school diploma or equivalent
- Bachelor's degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus
- Fluent in English and French, both verbally and in writing
- Ability to work full-time Monday–Friday, 9:30 AM–6 PM
- Must work on-site
Benefits
Comp & perks- Company-paid extended health coverage
- RRSP with 6% employer match starting day one
- Multiple bonus programs
- Paid holidays and generous paid time off
- Tuition Assistance Program covering professional continuing education
- On-site café
- Outdoor patio
- First-class fitness center
- Monthly employee-appreciation events
- Opportunities for community involvement
- Best-in-class, clean, modern facilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Listening Skills
Tools & Technologies
Online Ordering Systems
Certifications & Qualifications
High School DiplomaBachelor's Degree Preferred
Industry Keywords
Customer OrdersProduct RecommendationsAccount InquiriesBusiness RelationshipsProduct QuestionsPricing QuestionsShipping Questions