Uline

Operations

• Act as liaison between Corporate Operations, Warehouse, Branch Operations, and Outside Vendors regarding supply chain and velocity issues
• Provide feedback to Corporate Operations regarding process improvement and product storage issues
• Oversee the Supply Chain, Product Storage, and Velocity team
• Guide progress on Velocity Code planning, sizing, and slotting
• Analyze product movement data in a multi-building environment
• Ensure reports and code changes align with corporate Velocity SOPs

Warehouse Operations Analyst

Customer Support

• Process customer orders, make product recommendations and handle account inquiries using world-class technology
• Answer product, pricing and shipping questions
• Build business relationships with customers over phone, email and chat
• Understand customer needs and recommend Uline's best solutions
• Help customers navigate Uline's website and online ordering
• Deliver legendary service by identifying effective solutions supporting customers' business needs

Customer Service Representative, Bilingual

Account Manager

• Manage and grow existing accounts
• Prospect for new business
• Identify growth opportunities within assigned markets
• Meet with existing customers on-site and build relationships
• Spend Mondays planning and scheduling
• Conduct on-site customer visits Tuesday through Friday
• Create effective customer solutions using Uline’s 43,000 products
• Join the Lacey, WA sales team for camaraderie, training and department meetings

Sales Account Manager

• Oversee operations of Uline’s Washington branch, including Warehouse, Customer Service, Sales, HR, IT and Facilities departments
• Supervise branch departments to ensure impeccable customer service
• Ensure the 1-million-square-foot distribution center grounds exceed company standards
• Support recruitment and retention of top-tier talent
• Assist with employee relations
• Provide hands-on senior management
• Drive accountability through performance feedback

Operations Manager

Analyst

• Lead delivery of technical solutions by partnering with business and IT teams
• Analyze and document business processes, underlying systems and applications
• Identify process and system improvements and develop best practices
• Translate business needs and requirements into solution specifications, process flows, mock-ups and wireframes
• Coordinate solution development, system testing and implementation activities
• Support successful project delivery across Uline's North American company

Solution Analyst

Full-stack Engineer

• Drive the transition to a resilient, always-on microservices architecture on RedHat OpenShift
• Provide technical guidance to a team of Software Engineers, ensuring project support and strong performance
• Build and secure scalable cloud-native applications using Java and Spring Boot
• Enhance system observability and monitoring across thousands of microservices with DynaTrace, Grafana and Elastic Stack
• Streamline deployments with a GitOps-powered CI/CD pipeline built on Tekton and Argo CD

Senior Software Engineer

Supply Chain

• Act as liaison between Corporate Operations / Warehouse / Branch Operations regarding all supply chain / velocity issues
• Provide feedback to Corporate Operations regarding process improvement and product storage issues
• Oversee the Supply Chain / Product Storage / Velocity team to guide progress on Velocity Code planning, sizing and slotting
• Analyze product movement data in a multi-building environment
• Ensure various reports and code changes are in line with all corporate Velocity SOPs

Supply Chain Analyst

General

• Master all aspects of warehouse operations management through an 18-month rotational program providing on-the-job learning
• Participate in hands-on training across inbound, outbound and supporting warehouse departments
• Develop Warehouse Management skills to uphold exceptional accuracy, safety and performance
• Complete forklift and warehouse equipment certifications throughout warehouse job rotations

Warehouse Management Trainee

Financial Planning and Analysis

• Lead daily operations of Uline’s corporate FP&A team
• Set priorities, provide guidance and ensure high-quality financial support
• Own company-wide budgeting and forecasting
• Develop financial plans for regional locations and corporate departments
• Develop and oversee financial models, labor forecasts and scenario plans
• Evaluate performance, identify opportunities and support business decisions
• Present financial results, projections and insights to leadership
• Turn complex data into clear recommendations
• Partner with teams across Uline to influence decisions and support business goals

Finance Manager

• Analyze food service performance and spending to provide insights and financial recommendations to management
• Review vendor contracts and invoices and support vendor negotiations
• Oversee point-of-sale systems, from setup to reporting
• Monitor day-to-day café operations and identify opportunities to enhance quality and efficiency

Food and Beverage Analyst

Compliance

• Review product descriptions and technical data to identify import / export classification in accordance with government standards
• Create and administer internal audit processes for accurate classifications and import entries
• Respond to inquiries from customs brokers, government agencies, internal customers, external customers and vendors for international shipments
• Research and create processes related to regulatory issues, licenses and government requirements
• Manage trade compliance programs, including follow up, process improvements, internal communication, team training and audit readiness

International Trade Compliance Specialist

• Process customer orders, make product recommendations and handle account inquiries using world-class technology
• Answer product, pricing and shipping questions
• Build business relationships with customers over phone, email and chat
• Understand customer needs and recommend Uline's best solutions
• Help customers navigate Uline's website and online ordering
• Deliver fast, friendly and customer-focused service
• Provide solutions and legendary service to support customers' business needs

Customer Support Specialist

• Manage and grow customer accounts within the assigned territory
• Run customer meetings and provide business solutions to customers across all industries
• Provide legendary customer service with support from the sales support team

Sales Account Representative

• Coach and develop Bilingual Customer Service Representatives in product knowledge, policies and procedures, and performance metrics
• Review phone, email and other customer interactions to evaluate quality, track results, and provide coaching and performance reviews
• Provide feedback to management on process improvements that increase efficiency and customer satisfaction
• Facilitate team meetings and one-on-one sessions to communicate policy updates, company information, training, and coaching
• Handle escalated customer issues
• Provide weekly support for customer interactions

Customer Service Team Lead – Bilingual

• Process customer orders, make product recommendations and handle account inquiries using world-class technology
• Answer product, pricing and shipping questions
• Build business relationships with customers over phone, email and chat
• Understand customer needs and recommend Uline's best solutions
• Help customers navigate Uline's website and online ordering
• Provide fast, friendly and customer-focused service
• Deliver legendary service by identifying effective solutions supporting customers' business needs