Uline

Customer Support

• Process customer orders, make product recommendations and handle account inquiries using world-class technology
• Answer product, pricing and shipping questions
• Build business relationships with customers over phone, email and chat
• Understand customer needs and recommend Uline's best solutions
• Help customers navigate Uline's website and online ordering
• Deliver fast, friendly and customer-focused service
• Identify effective solutions supporting customers' business needs

Customer Support Specialist

Outside Sales

• Build Uline’s growing Philadelphia, PA market
• Identify growth opportunities within assigned markets
• Meet with existing customers on-site and build relationships
• Manage and grow existing accounts
• Prospect for new business
• Plan and schedule on Mondays
• Conduct on-site customer visits Tuesday through Friday
• Create effective customer solutions using Uline’s 43,000 products
• Attend regular trips to the Allentown, PA sales team office for camaraderie, training and department meetings

Territory Sales Manager

Human Resources

• Direct Human Resources initiatives supporting 1,300+ employees across Uline’s distribution hubs in California, Illinois, Pennsylvania, Texas and Wisconsin
• Partner with management to identify key talent needs and develop a hands-on recruitment strategy
• Develop and coach an HR team responsible for building and supporting a high-performing distribution workforce
• Collaborate with Distribution leaders to deliver HR processes and programs that support business goals
• Oversee HR for Uline’s 15 U.S. distribution centers
• Lead hands-on recruitment for key hubs in California, Illinois, Pennsylvania, Texas and Wisconsin

Regional Human Resources Manager

• Master all aspects of customer service management through a comprehensive hands-on training program
• Manage and develop a team of customer service representatives
• Set clear goals
• Evaluate team performance
• Provide constructive feedback
• Review department procedures and standards to identify areas for improvement

Customer Service Management Trainee

Account Manager

• Manage and grow existing accounts
• Prospect for new business
• Identify growth opportunities within assigned markets
• Meet with existing customers on-site and build relationships
• Plan and schedule activities on Mondays
• Conduct on-site customer visits Tuesday through Friday
• Create effective customer solutions using Uline’s 43,000 products
• Participate in training, mentorship, career development, and department meetings

Sales Account Manager

• Oversee HR operations for 700+ employees
• Create a culture of high performance and excellent service
• Lead recruiting efforts across warehouse, facilities and office positions
• Partner with leaders to meet hiring goals and support business growth
• Source, interview and hire high-caliber talent for leadership and key positions
• Build, coach and develop a high-performing HR team
• Develop and execute talent acquisition strategies
• Collaborate with leadership on hiring, performance management and employee relations

Senior Human Resources Manager

Administrative Assistant

• Review, edit and organize business and executive communications
• Coordinate projects from start to finish, track action items, follow up on deadlines and keep team members informed
• Research business topics, compile information and prepare communications to support decisions and recommendations
• Maintain department documentation, processes and procedures
• Identify opportunities to improve efficiency
• Provide administrative support across assignments and priorities for Uline’s Executive Operations team

Administrative Assistant – Executive Operations

Accounts Payable

• Process vendor invoices to ensure outstanding balances are approved and paid on time
• Manage invoice reporting and identify anomalies or changes
• Work with internal departments to resolve discrepancies
• Communicate professionally and effectively by phone and email with vendors and business partners

Accounts Payable Specialist

• Lead and develop a team of analysts
• Analyze tax data to identify trends, improve reporting and deliver insights for business decisions
• Coach and mentor team members through regular feedback, guidance and support
• Review team reporting and analyses for quality, accuracy and data integrity
• Monitor workflow and team performance to keep projects on track and meet deadlines
• Partner with department management to implement process improvements that enhance efficiency and reporting

Tax Analyst Team Lead

Operations

• Lead enterprise IT operations and ensure reliable, high-quality technology services
• Develop high-performing teams and foster partnerships between IT and business leaders
• Analyze performance and operational trends to identify opportunities and improve IT service delivery
• Translate operational findings into recommendations for leadership
• Provide strategic leadership for disaster recovery initiatives
• Support technology operations across Uline's growing North American business

Senior IT Operations Manager

Events

• Attend the Warehouse Hiring Event and share information with Uline’s recruiting team
• Pick customer order items and package them for same-day shipping
• Load outbound trailers with Uline product
• Unload shipments from suppliers, ensuring accuracy and quality
• Use forklifts / powered industrial trucks to replenish product stored on racking
• Prepare and organize workspaces for the next day
• Work day or night shifts with overtime opportunities

Warehouse Associate

Analyst

• Review a high volume of daily customer orders supporting Uline’s U.S. and Mexico operations
• Analyze account history, credit reports and payment trends to determine credit limits
• Provide customer service by phone and email regarding credit decisions and account inquiries
• Analyze financial data and prepare reports
• Present insights to leadership to support business decisions
• Evaluate high-risk or potentially fraudulent order activity and take appropriate action

Credit Analyst, Bilingual

Bilingual Credit Analyst

Buyer

• Manage inventory levels and purchasing for Uline’s new 1.2 million-square-foot Connecticut facility
• Plan and place transfer orders from Uline distribution centers and purchase orders with vendors
• Maintain optimal inventory and service levels
• Build partnerships with vendors and distribution management to ensure product availability and resolve issues
• Partner with Product Managers to address vendor issues, implement product changes and evaluate potential product additions
• Mentor and develop Associate Buyers while helping the team achieve purchasing goals

General

• Perform routine maintenance and work on minor building, painting and alteration projects
• Maintain electrical lighting, large-scale HVAC and generator systems
• Adjust, maintain and repair exterior and interior doors and locks
• Inspect and test fire protection systems
• Maintain plumbing fixtures and repair restroom facilities
• Install and reconfigure office workstations and repair furniture and woodwork
• Help maintain Uline's new building in Plainfield as a beautiful place to work