Uline

Customer Support

• Train Team Leads to build a high-performing, positive team environment and provide top-notch customer service
• Manage the daily activities of various Customer Service departments
• Evaluate team procedures and identify areas for improvement
• Review performance reports and suggest ways to increase efficiency
• Resolve escalated customer issues promptly

Customer Service Manager

Business Analyst

• Manage and improve technology processes for the department
• Build efficiencies through automation and effective use of data
• Investigate, analyze and resolve user issues supporting Finance operations
• Maintain and test department software systems for correct setup and reliable performance
• Collaborate with Finance teams to deliver solutions meeting project requirements and business needs
• Identify opportunities to enhance processes and reporting solutions for efficient Finance operations

Business Systems Analyst

General

• Master all aspects of warehouse operations management through an 18-month rotational program providing on-the-job learning
• Participate in hands-on training across inbound, outbound, and supporting warehouse departments
• Develop Warehouse Management skills to uphold exceptional levels of accuracy, safety, and performance
• Complete forklift and warehouse equipment certifications throughout warehouse job rotations
• Work Sunday to Thursday, 7 PM to 3:30 AM

Warehouse Management Trainee – Overnights

Administrative Assistant

• Provide administrative support to Uline's Corporate Distribution Operations Team
• Coordinate meetings, trainings, events, travel, and other activities as needed
• Run reports and queries and prepare presentations
• Maintain and update department documentation, processes, and procedures
• Manage multiple department calendars

Administrative Assistant – Distribution Operations

Billing Specialist

• Act as a main point of contact for the Billing team in Mexico
• Improve systems and processes to streamline operations across North America
• Collaborate with departments to align project goals, provide updates and implement process enhancements
• Analyze billing and operational data to identify trends
• Perform root-cause analysis and provide clear reports and insights
• Track project milestones to support execution and ensure resources align with deadlines
• Organize and maintain key project documentation to ensure programs run smoothly

Billing Analyst – Bilingual

Accounts Receivable

• Manage an assigned portfolio of customer accounts, building relationships via phone and email
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions
• Maintain accurate account records, documenting collection activity and customer interactions
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt

Compliance

• Review product descriptions and technical data to identify import and export classification in accordance with government standards
• Create and administer internal audit processes for accurate classifications and import entries
• Respond to inquiries from customs brokers, government agencies, internal and external customers, and vendors for international shipments
• Research and create processes related to regulatory issues, licenses, and government agency requirements
• Manage trade compliance programs, including follow-up, process improvements, internal communication, team training, and audit readiness

Senior International Trade Compliance Specialist

Product Marketing

• Manage and mentor Product Marketing Associates
• Review and direct designs for catalog layout, web pages, flyers, stuffers, and emails
• Serve as liaison between Merchandising and Creative in the new product selection process
• Maintain communication between departments on new and existing product development and web marketing
• Conceptualize new product positioning relative to existing products and customer perspective
• Review market research and internal reports to anticipate product trends and marketing strategies

Product Marketing Manager

Recruitment

• Build and execute sourcing strategies to attract quality active and passive candidates
• Partner with hiring managers and HR partners to align on talent needs and qualifications
• Make competitive offers
• Deliver a legendary candidate experience throughout the interview process
• Present market and talent insights to shape hiring strategies and guide decision making

Corporate Recruiter

Vice President

• Direct Uline’s large-scale catalog and print marketing strategy across 45,000+ products
• Drive customer growth, retention and engagement
• Shape integrated marketing across catalog, email and digital channels
• Use customer insights to reach audiences and strengthen customer relationships
• Measure campaign performance and ROI using data and response tracking
• Optimize marketing investments and identify growth opportunities
• Lead and develop directors and managers across marketing strategy, campaign execution, audience targeting and operations
• Partner with executive leaders across Creative, Merchandising, Sales and Finance
• Align marketing initiatives and oversee $500M+ in annual investment

Vice President – Marketing

Content Writer

• Write, edit and publish executive summaries for company leadership
• Work alongside business leaders throughout the organization to summarize and communicate activity within their teams
• Help write business leaders' stories
• Review and summarize customer feedback on operations, products and other topics
• Maintain and publish reports for Uline's President
• Coordinate work with fellow writers to ensure the highest-quality content

Executive Communications Writer

Accountant

• Lead month-end and year-end close activities, including journal entries, variance analysis, and accurate financial reporting
• Own balance sheet reconciliations and financial controls, investigate discrepancies, and ensure reporting accuracy
• Prepare schedules and supporting documentation for annual corporate tax filings
• Oversee the payroll process for Uline’s Canada operations, ensuring accurate processing, thorough audits, and compliance
• Identify process improvements and strengthen accounting workflows and internal controls
• Partner with teams across Uline on financial analysis, reporting, and business insights that support informed decisions
• Collaborate closely across accounting teams while managing core financial processes at the Milton facility

Senior Accountant

Analyst

• Establish and adjust credit limits based on customer requests, credit reports, research and payment experience
• Assist the Team Lead in developing a team of Credit Analysts by approving orders, monitoring performance and completing audits
• Assess a high volume of orders while performing credit reviews and answering calls
• Meet daily release deadlines to ensure customers’ orders are processed accordingly
• Review high-risk or potentially fraudulent accounts and transactions and take appropriate action

Senior Credit Analyst

Account Manager

• Manage and grow customer accounts within your territory
• Run customer meetings and provide business solutions to customers across all industries
• Provide legendary customer service with support from the sales support team

Customer Service Manager

Business Systems Analyst

Warehouse Management Trainee – Overnights

Administrative Assistant – Distribution Operations

Billing Analyst – Bilingual

Accounts Receivable

Senior International Trade Compliance Specialist

Accounts Receivable

Product Marketing Manager

Corporate Recruiter

Vice President – Marketing

Executive Communications Writer

Senior Accountant

Senior Credit Analyst

Sales Account Representative