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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations, employee relations, and compliance with federal and state employment laws, particularly in New York. Proficient in managing recruitment processes, onboarding, and HRIS data administration while fostering strong relationships with leadership and associates.
Highest-signal resume keywords
HRIS Data ManagementEmployee RelationsRecruitment CoordinationCompliance with Employment LawsADP Experience
About the role
Key responsibilities & impact- Provide day-to-day HR partnership and operational support for the NYC corporate office and retail stores across multiple locations.
- Partner with Corporate Talent Acquisition and hiring leaders on corporate hiring.
- Lead and coordinate high-volume retail store recruitment with store managers using the applicant tracking system.
- Manage requisitions, candidate flow, requisition details, and current job descriptions; participate in interviews as needed.
- Coordinate onboarding from pre-communication through orientation and check-ins; maintain onboarding programs and materials.
- Oversee hiring procedures and background checks.
- Coordinate offboarding and conduct and document exit interviews.
- Respond to associate questions and concerns; advise and coach store leaders and associates on workplace concerns, performance expectations, and corrective action.
- Support employee relations matters and participate in workplace investigations with HR and Legal, escalating complex issues when appropriate.
- Coordinate annual performance reviews, engagement surveys, internship programs, HR initiatives, and events.
- Coach leaders on constructive feedback and performance management.
- Administer employee lifecycle transactions in ADP, including new hires, employee changes, and separations.
- Maintain HRIS data, personnel files, organizational charts, and confidential records.
- Prepare HR reports and analytical insights for HR and business leaders.
- Support compliance with federal, New York State, New York City, and other state and local employment requirements.
- Help administer NYC pay transparency, Paid Safe and Sick Leave, Form I-9, workplace safety documentation, OSHA reporting, internal audits, and other requirements.
- Guide associates through leave-of-absence and policy processes and partner with Benefits to resolve questions.
- Partner with Operations, Finance, Compensation, and HR leadership on headcount planning, compensation activity, and payroll budget support.
- Contribute to continuous improvement of HR processes.
Requirements
What you’ll need- Bachelor’s degree in human resources, Business Administration, or a related field, or equivalent relevant experience.
- At least 3 years of HR experience in a fast-paced environment.
- Hands-on employee relations experience and strong working knowledge of applicable employment laws, including New York City and New York State requirements and multi-state compliance.
- Experience with HRIS data and systems; ADP experience preferred.
- Workable or another applicant tracking system is highly preferred.
- Proficiency in Microsoft Office and comfort learning new systems.
- Ability to use AI-enabled productivity tools responsibly to support research, analysis, drafting, and workflow efficiency.
- Strong judgment, problem-solving, organization, project management, communication, and relationship-building skills, with exceptional accuracy and attention to detail.
- Demonstrated empathy, coaching ability, discretion, confidentiality, adaptability, and professionalism.
- Ability to work independently and collaboratively and interact confidently with leaders at all levels.
- Strong business acumen and ability to manage high-volume retail support while meeting corporate priorities and deadlines.
- Hybrid schedule with on-site work in the New York City office Tuesday through Thursday and remote flexibility Mondays and Fridays unless business needs require a change.
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources
- Employee Discount
- Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRIS Data ManagementRecruitment CoordinationEmployee Lifecycle TransactionsPerformance ManagementOnboarding CoordinationBackground ChecksExit InterviewsCompliance SupportAnalytical ReportingMulti-State Compliance
Soft Skills
Problem-SolvingCommunicationRelationship-BuildingCoaching AbilityAttention to Detail
Tools & Technologies
ADPApplicant Tracking SystemMicrosoft OfficeAI-Enabled Productivity Tools
Industry Keywords
Human ResourcesEmployee RelationsWorkplace InvestigationsPerformance ReviewsNYC Pay TransparencyPaid Safe and Sick LeaveOSHA Reporting