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Senior Sales Manager, Merchant Services – Commercial Banking
Wells FargoCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Merchant Services Sales with a strong focus on client retention, portfolio expansion, and revenue growth. Proven ability to lead high-performing teams, optimize sales processes, and develop strategies that balance risk and customer experience.
Highest-signal resume keywords
Merchant Services Sales ExperienceLeadership ExperienceRelationship Management SkillsSales Effectiveness OptimizationOperational Risk Management Knowledge
About the role
Key responsibilities & impact- Lead the Merchant Services Sales organization supporting Commercial Banking segments, with full P&L accountability
- Deliver sales, revenue growth, portfolio expansion, and client retention goals
- Oversee pipeline management and relationship management
- Collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams
- Lead, coach, and develop Merchant Services Sales Consultants
- Execute recruiting, succession planning, and professional development strategies
- Improve processes, optimize sales effectiveness, and enhance service delivery standards
- Develop strategies for complex client, partner, and business challenges while balancing risk, customer experience, and growth
- Allocate human and financial resources to maximize performance and business outcomes
- Build high-performing teams through hiring, coaching, mentoring, performance management, and employee engagement
- Foster continuous learning, accountability, collaboration, and talent development
- Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive solution adoption and deepen client relationships
- Serve as a senior business leader and trusted advisor
- Identify market opportunities, accelerate new client acquisition, and expand existing client relationships
- Wells Fargo provides payment acceptance, payment processing, gateway services, fraud management, and invoice presentment solutions to businesses
Requirements
What you’ll need- 7+ years of Merchant Services Sales experience, or equivalent demonstrated through work experience, training, military experience, or education
- 3+ years of management or leadership experience
- Ability to work at one of the locations in this job posting
- Ability to travel up to 70% of the time
- Not eligible for Visa Sponsorship
- Significant experience supporting middle market, commercial banking, and corporate banking clients
- Strong prospecting, sales, relationship management, and negotiation skills
- Proven success leading teams through transformational change in decentralized, geographically dispersed environments
- Strong executive presence and ability to communicate, present, and influence across all organizational levels
- Ability to build partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes
- Experience with data, analytics, and reporting tools
- Knowledge of operational risk management principles
- Experience balancing risk considerations with business objectives
- Ability to translate complex concepts into clear, compelling messages
- Track record of developing, motivating, and leading high-performing teams
- Ability to foster collaboration, accountability, and a client-focused culture
Benefits
Comp & perks- Equal opportunity employment
- Drug-free workplace
- Medical accommodation support during the application or interview process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentPipeline ManagementData AnalyticsNegotiation SkillsPerformance Management
Soft Skills
Executive PresenceCommunication SkillsCollaborationConflict ManagementCoaching and Mentoring
Tools & Technologies
Reporting ToolsPayment Processing SolutionsFraud Management Systems
Industry Keywords
Commercial BankingMiddle Market ClientsClient AcquisitionService Delivery StandardsTalent Development