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Senior Sales Manager, Merchant Services – Commercial Banking
Wells FargoCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Merchant Services Sales with a strong focus on client retention, revenue growth, and team leadership. Proven ability to develop high-performing teams and implement strategies that balance risk and business objectives while fostering collaboration and accountability.
Highest-signal resume keywords
Merchant Services Sales ExperienceTeam LeadershipClient Relationship ManagementOperational Risk ManagementData Analytics
About the role
Key responsibilities & impact- Lead the Merchant Services Sales organization supporting Commercial Banking segments, with full P&L accountability and sound business decision-making aligned to strategic objectives
- Deliver sales, revenue growth, portfolio expansion, and client retention goals through disciplined business management routines, pipeline oversight, and relationship management
- Influence and collaborate with banking partners, stakeholders, and cross-functional Merchant Services teams to drive business results and shared growth objectives
- Lead, coach, and develop Merchant Services Sales Consultants
- Execute talent strategies including recruiting, succession planning, and professional development
- Improve processes, optimize sales effectiveness, and enhance service delivery standards
- Develop and implement strategies addressing complex client, partner, and business challenges while balancing risk, customer experience, and growth objectives
- Allocate human and financial resources to maximize team performance, productivity, and business outcomes
- Build and sustain high-performing teams through hiring, coaching, mentoring, performance management, and employee engagement
- Foster continuous learning, accountability, collaboration, and talent development
- Partner with Product, Risk, Credit, Technology, Operations, and Treasury Management leaders to drive Merchant Services adoption and deepen client relationships
- Serve as a senior business leader and trusted advisor, identifying market opportunities, accelerating new client acquisition, and expanding existing client relationships
- Travel up to 50% of the time
Requirements
What you’ll need- 7+ years of Merchant Services Sales experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- 3+ years of management or leadership experience
- Significant experience supporting middle market and commercial customers in Technology, Auto Dealers, Gaming, Sports, and QSR/Restaurant
- Experience managing a team in Payments, Product, Risk, Credit, Technology, Operations, and/or Treasury Management
- Proven success leading teams through transformational change and delivering results in decentralized, geographically dispersed environments
- Strong executive presence with the ability to communicate, present, and influence effectively across all organizational levels, including senior leadership
- Demonstrated ability to build strong partnerships, facilitate high-impact discussions, navigate complex challenges, manage conflict, and drive mutually beneficial outcomes
- Experience leveraging data, analytics, and reporting tools to inform business decisions, measure performance, and solve complex business problems
- Knowledge of operational risk management principles and experience balancing risk considerations with business objectives
- Exceptional ability to translate complex concepts into clear, compelling messages that educate, influence, and drive understanding among diverse stakeholders
- Proven track record of developing, motivating, and leading high-performing teams while fostering collaboration, accountability, and a strong client-focused culture
- Ability to work at one of the locations in this job posting
- Ability to travel up to 50% of the time
- This position is not eligible for Visa Sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L AccountabilitySales Strategy DevelopmentPipeline OversightPerformance ManagementBusiness Decision-MakingTransformational Change LeadershipRevenue Growth StrategiesPortfolio ExpansionProcess ImprovementTalent Development
Soft Skills
Executive PresenceInfluencing SkillsConflict ManagementCollaborationCoaching
Tools & Technologies
Reporting ToolsAnalytics Tools
Industry Keywords
Commercial BankingMiddle MarketPaymentsTechnologyAuto DealersGamingSportsQSR/RestaurantTreasury Management