Customer Success Manager jobs in United States

Explore 1,129 matching jobs.

Zefr

Customer Success Manager

Zefr

Posted: 10/20/2026
Propelus

Senior Customer Success Manager – Government

Propelus

Posted: 10/20/2026
Johnson & Johnson

Associate Director – Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

Johnson & Johnson

Posted: 10/20/2026
Johnson & Johnson

Associate Director, Field Reimbursement, Dermatology – Patient Engagement & Customer Solution

Johnson & Johnson

Posted: 10/20/2026
Commerce

Manager, Customer Success Management

Commerce

Posted: 10/20/2026
Tableau
Medtronic

Associate Clinical Specialist, CRM

Medtronic

Posted: 10/20/2026
Harbor

Client Engagement Associate

Harbor

Posted: 10/20/2026
Onit

Customer Success Manager

Onit

Posted: 10/20/2026
Cloud
Redis

Customer Success Manager

Redis

Posted: 10/20/2026
AWSAzureCloudGoogle Cloud PlatformJavaNoSQLPythonRedis.NET
Ventra Health

Director, Client Success

Ventra Health

Posted: 10/20/2026
TheCoTeam

Customer Success Representative

TheCoTeam

Posted: 10/20/2026
DNS
ServiceTitan

Customer Success Manager, Enterprise

ServiceTitan

Posted: 10/20/2026
Lifted, an Upwork Company

Strategic Customer Success Manager

Lifted, an Upwork Company

Posted: 10/20/2026
BARBRI Legal Ed

Customer Success Representative

BARBRI Legal Ed

Posted: 10/20/2026
ERP
Veradigm®

Senior Manager, Client Success

Veradigm®

Posted: 10/20/2026
SQA Services, Inc.

Client Success Manager II

SQA Services, Inc.

Posted: 10/20/2026
Navan

Senior Manager, Client Experience – Pre-Sales Solutions, Scoping

Navan

Posted: 10/20/2026
Pindrop

Senior Customer Success Manager

Pindrop

Posted: 10/20/2026
GoodRx

Senior Account Manager, Client Success

GoodRx

Posted: 10/20/2026
Bankjoy

Client Success Manager

Bankjoy

Posted: 10/20/2026
Zefr

Customer Success Manager

Zefr
Posted 10/20/2026full-timeUnited StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management and programmatic advertising, with a strong focus on Google Ads and DV360. Capable of analyzing data to drive performance and enhance customer satisfaction while providing strategic advice to meet advertising goals.

Highest-signal resume keywords
Customer Success ManagementGoogle Ads ExpertiseDV360 ProficiencyAnalytical SkillsStrong Communication Skills

About the role

Key responsibilities & impact
  • Oversee working relationships with Zefr clients on its programmatic product
  • Help clients execute campaigns in DV360, Google Ads, and Facebook using tailored performance-enhancing tactics and strategies
  • Serve as the primary point of contact for partners, handling incoming requests and proactively engaging them
  • Provide strategic advice and help clients meet KPIs on advertising investment in a consultative role
  • Support customers through technical and strategic challenges
  • Communicate client needs to internal teams to improve the product experience
  • Analyze client data to create actionable solutions and lead initiatives that drive performance and reduce costs
  • Track clients’ goals, KPI-driving metrics, and relevant corporate and industry developments
  • Identify common customer challenges and collaborate with cross-functional teams on business and product needs
  • Understand Zefr’s product and service suite to identify opportunities for additional value
  • Help brands achieve advertising goals while delivering outstanding customer support
  • Work with Zefr’s product team by relaying customer feedback and helping improve the product suite

Requirements

What you’ll need
  • 2+ years of customer success management, programmatic trading, or advertising operations experience (preferred)
  • Deep understanding of Google Ads and DV360
  • Experience with other Google Marketing Platform suite tools is a plus
  • Proactive and motivated self-starter
  • Excellent written and verbal communication skills
  • Ability to adjust communication styles across organizational levels and with clients
  • Strong organizational and prioritization skills
  • Strong analytical skills and comfort with Excel
  • Comfort working on data-driven initiatives
  • Familiarity with YouTube is a plus
  • Ability to communicate technical systems and challenges in simpler concepts
  • Ability to work productively and respectfully with diverse individuals
  • Strong customer empathy and ability to understand customer needs
  • Strong and flexible time-management skills
  • Willingness and ability to work a hybrid schedule with 2–3 days per week in the NYC or Chicago office

Benefits

Comp & perks
  • Flexible PTO
  • Medical, dental, and vision insurance with FSA options
  • Company-paid life insurance
  • Professional development opportunities
  • 14 paid holidays off
  • Flexible hybrid work schedule
  • “Summer Fridays” (shorter work days on select Fridays during the summertime)
  • In-office lunches and lots of free food
  • Optional in-person and virtual events

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Programmatic TradingAdvertising OperationsData AnalysisExcel ProficiencyKPI Tracking
Soft Skills
Strong Organizational SkillsCustomer EmpathyTime ManagementProactive Self-StarterAdaptability in Communication
Tools & Technologies
Google Marketing PlatformDV360Google AdsFacebook AdsYouTube
Industry Keywords
Programmatic AdvertisingClient EngagementPerformance MetricsCustomer SupportCross-Functional Collaboration