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Posted: 10/7/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills and customer service experience while effectively managing the admissions process and maintaining student engagement. Proficient in data analysis and CRM systems to enhance recruitment strategies and support educational goals.
Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsProficiency With Microsoft Office SuiteBilingual Proficiency (English/Spanish)Data Analysis
About the role
Key responsibilities & impact- Respond to new inquiries and maintain communication with students and parents throughout the admissions process
- Complete required outbound calls to prospective students
- Conduct telephone and on-site consultations regarding educational goals
- Review programs and advise parents/students on admission requirements
- Complete and file admission paperwork
- Enter new student information into the CRM system
- Maintain conversion metrics throughout the admission process
- Recruit students who left the program and help them access educational support
- Attend internal meetings to monitor enrollment goals, review policies and procedures, and develop recruitment strategies
- Analyze recruitment and retention data and make recommendations to school leadership
- Travel for recruitment and school outreach events
- Ensure students/parents meet with Student Advisors to outline Program Completion Plans
- Create community partnerships and attend community events
- Stay informed about industry trends and changes
- Articulate the mission and value of Pathways in Education
- Make recommendations using tracked data
Requirements
What you’ll need- Minimum 1 year customer service, telemarketing or sales experience (including admission or school enrollment experience) required
- Strong written, oral, and public speaking communication skills required
- Proficiency with Microsoft Office Suite and Google Workspace required
- Ability to make decisions
- Ability to complete all job requirements in allotted time
- Organized and results-oriented approach; ability to work without extensive direction
- High quality of work and accuracy
- Ability to adjust in-person schedules, duty assignments, and working hours based on organizational priorities
- Ability to travel within the school network and work flexible hours, including evenings and weekends
- Bachelor’s degree preferred
- Bilingual proficiency (English/Spanish) preferred
Benefits
Comp & perks- Tuition-free alternative and blended public high school program
- On-call/as-needed schedule
- Flexible hours, including evenings and weekends
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Admissions Process ManagementData AnalysisCRM System ManagementProgram Completion PlanningRecruitment Strategy Development
Soft Skills
OrganizedResults-OrientedDecision-MakingAdaptabilityPublic Speaking
Tools & Technologies
Microsoft Office SuiteGoogle Workspace
Industry Keywords
Student RecruitmentEnrollment GoalsCommunity PartnershipsEducational SupportRetention Data