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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while managing bond execution and account maintenance. Proficient in client communication and documentation management, with a focus on customer service and teamwork.
Highest-signal resume keywords
Bond Execution SupportClient CommunicationMicrosoft Office ProficiencyOrganizational SkillsCustomer Service Mindset
About the role
Key responsibilities & impact- Support the Surety team with administrative, processing, and documentation activities related to bond execution and account maintenance
- Assist with preparation, processing, and execution of bid, final, and commercial bonds
- Review contracts and bond forms to identify and extract relevant information
- Ensure bond requests and supporting documentation are complete, accurate, and timely
- Request, collect, and follow up on underwriting and financial documentation
- Assist with bond renewals, cancellations, close-outs, and premium audits
- Coordinate routine requests with surety carriers under Account Manager direction
- Communicate bond status updates and routine service information to clients, producers, and internal stakeholders
- Act as liaison with surety carriers for routine requests
- Maintain client bond files, financial records, and documentation in internal systems
- Maintain filing systems and ensure records comply with company standards
- Prepare routine correspondence and documentation
- Receive and distribute correspondence promptly
- Provide day-to-day administrative and service support
- Assist Account Managers and Account Executives with servicing assigned accounts
- Support team initiatives, training activities, and special projects
- Develop surety knowledge, systems proficiency, and client service skills
Requirements
What you’ll need- Bachelor's degree preferred
- Previous insurance experience is not required; transferable skills from customer service, administration, operations, or other professional environments are valued
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong customer service mindset and relationship-building skills
- Proficiency with Microsoft Office applications and ability to learn new systems quickly
- Demonstrated initiative, curiosity, and willingness to learn
- Ability to work independently while collaborating effectively within a team environment
- Ability to obtain and maintain required insurance license(s)
- Comfortable with an on-site presence
Benefits
Comp & perks- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) options
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave, including for adoptive parents
- Legal plan options
- Pet insurance coverage
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Documentation ManagementContract ReviewBond ProcessingFinancial Record MaintenanceAdministrative Support
Soft Skills
Attention to DetailRelationship-BuildingInitiativeCuriosityTeam Collaboration
Certifications & Qualifications
Insurance License
Industry Keywords
SuretyBondUnderwritingAccount ManagementCustomer Service