Employee Benefits Account Manager – Public Entity
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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and account service team leadership, with a strong focus on employee benefits and compliance. Proficient in managing COBRA and Direct Bill programs, as well as overseeing Medicare member transitions.
Highest-signal resume keywords
Client Relationship ManagementAccount Service Team LeadershipNJ Life And Health LicenseEmployee Benefits ExperienceStrong Communication Skills
About the role
Key responsibilities & impact- Maintain overall responsibility for client relationship management
- Manage the account service team
- Provide administrative support to the Health Insurance Fund (Fund) division
- Orchestrate deployment of corporate-wide resources for Acrisure NJ Platform accounts
- Support JHIF members and their employees with day-to-day needs
- Assist with COBRA and Direct Bill programs within JHIF entities
- Review Medicare member eligibility and oversee transition into the Medicare population
- Assist with consulting services through client meetings and presentations
- Speak effectively to employers and employees during open enrollment meetings
- Collect pertinent data, establish facts, and draw valid conclusions to assist members with claims issues
- Apply effective management and marketing techniques
- Build knowledge and skills to keep pace with market trends
- Coordinate and manage client renewals and the RFP process
Requirements
What you’ll need- 5+ years of experience in large market employee benefits
- NJ Life and Health License
- HS Diploma or equivalent required
- Bachelor's Degree preferred
- Strong written and verbal communication skills
- Familiarization with computer systems of all carriers for reference
- Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership
- Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
COBRA AdministrationMedicare Eligibility ReviewData AnalysisRFP Process ManagementMarketing Techniques
Soft Skills
Effective CommunicationTeam LeadershipCollaborationProblem Solving
Tools & Technologies
Computer Systems Familiarization
Certifications & Qualifications
NJ Life And Health License
Industry Keywords
Employee BenefitsHealth InsuranceClient RenewalsMarket TrendsOpen Enrollment