Figure

Licensed Partnerships Account Manager

Figure
Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $96,400 - $144,600 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing strategic partner relationships within the mortgage and fintech sectors, leveraging strong communication and organizational skills to drive performance and operational consistency. Capable of translating data insights into actionable recommendations while maintaining CRM hygiene and adhering to security protocols.

Highest-signal resume keywords
Enterprise Customer SuccessRelationship ManagementData Translation Into InsightsCRM DisciplineMortgage Industry Experience

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for key private-label lending partners across mortgage, banking, and fintech
  • Manage strategic partner relationships and track performance
  • Identify opportunities to expand adoption, engagement, use cases, volume, and revenue across Figure platforms
  • Translate data and insights into recommendations
  • Guide partners through initiatives, integrations, implementation, and ongoing adoption
  • Collaborate with finance, legal, product, marketing, credit, and technical teams
  • Lead partner touchpoints, including QBRs, escalations, and roadmap discussions
  • Support escalations and coordinate internal teams to drive resolutions
  • Maintain CRM hygiene, operational consistency, and partner documentation
  • Represent partnerships at events and strengthen industry relationships

Requirements

What you’ll need
  • 3+ years of experience in enterprise customer success, relationship management, or account management
  • High technical aptitude with the ability to learn Figure’s applications and understand mortgage-related workflows
  • Strong written and verbal communication, presentation skills, and relationship-building ability
  • Solutions-oriented mindset with the ability to translate data into actionable insights
  • Proven success achieving and exceeding performance targets
  • Strong organizational skills with excellent attention to detail
  • Comfort working in a fast-paced, evolving environment with multiple priorities
  • Operational rigor with strong CRM discipline and dependable follow-through
  • Ability to travel up to 15%
  • Plus: experience in mortgage, blockchain, and/or fintech environments
  • Adhere to all company security policies and data handling procedures
  • Complete mandatory security awareness training within required timeframes
  • Promptly report any suspected security incidents or suspicious activity to the Security team
  • Must verify identity and eligibility to work in the United States
  • Figure will not sponsor work visas for this position

Benefits

Comp & perks
  • Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
  • Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
  • Employer-paid life and disability insurance
  • 11 observed holidays and PTO plan
  • Up to 12 weeks of paid family leave
  • Continuing education reimbursement
  • 25% annual bonus target, paid quarterly
  • Company equity in the form of RSUs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance TrackingData AnalysisOperational ConsistencyImplementation ManagementTechnical Aptitude
Soft Skills
Strong Communication SkillsPresentation SkillsRelationship-Building AbilitySolutions-Oriented MindsetOrganizational Skills
Tools & Technologies
CRM SoftwareFigure Applications
Industry Keywords
MortgageFintechBlockchainPrivate-Label LendingSecurity Policies