A Place for Mom

Account Manager

A Place for Mom
Posted 10/20/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $100,000 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and B2B Sales, with a strong focus on strategic relationship management and performance accountability. Proficient in utilizing CRM platforms and data-driven insights to drive partner success and program adoption.

Highest-signal resume keywords
Account ManagementB2B SalesCustomer SuccessOKRsPerformance Analysis

About the role

Key responsibilities & impact
  • Own partner success across a designated book of business, managing performance against defined OKRs
  • Build relationships with senior living operators and stakeholders to ensure retention, growth, and long-term satisfaction
  • Deliver regular business reviews and performance analyses to inform decisions and influence partner behavior
  • Drive move-in growth by identifying and addressing performance gaps, educating partners on best practices, and promoting program adoption
  • Collaborate with Sales, Customer Success, Marketing, Analytics, and Finance teams to align strategies and remove performance barriers
  • Present data-driven insights and customized recommendations to partners through storytelling and visualizations
  • Maintain up-to-date account records in PartnerCentral, Salesforce, and internal reporting tools
  • Manage collections and minimize aging with finance and billing teams
  • Travel up to 20% for on-site partner visits, corporate meetings, and industry conferences

Requirements

What you’ll need
  • 5+ years of experience in Account Management, B2B Sales, or Customer Success, preferably in senior living, healthcare, or SaaS
  • Demonstrated ability to drive business outcomes through strategic relationship management and performance accountability
  • Strong understanding of OKRs, KPIs, and how to align partner performance to business goals
  • Proven success in influencing customer behavior and driving program adoption through data, insights, and education
  • Excellent communication and presentation skills, with experience engaging diverse stakeholders, including executive leadership
  • Proficiency in CRM platforms and comfort with interpreting and acting on performance data
  • Highly organized and self-motivated with strong project management skills and attention to detail
  • Collaborative mindset with the ability to navigate and align cross-functional teams
  • Authorization to work in the US
  • A Place for Mom uses E-Verify to confirm employment eligibility of newly hired employees

Benefits

Comp & perks
  • 401(k) plus match
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Remote work arrangement
  • On Target Earnings of $95,000–$150,000
  • Up to 20% travel for on-site partner visits, corporate meetings, and industry conferences

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Performance AccountabilityData AnalysisProgram AdoptionProject ManagementKPI Alignment
Soft Skills
Excellent CommunicationPresentation SkillsCollaborative MindsetAttention to DetailSelf-Motivated
Tools & Technologies
PartnerCentralSalesforceCRM PlatformsInternal Reporting Tools
Industry Keywords
Senior LivingHealthcareSaaSStakeholder EngagementBusiness Reviews