Account Manager – Construction Technology
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Stanley Black & Decker, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B SaaS sales with a strong focus on account management, customer relationship building, and achieving sales quotas. Proficient in utilizing CRM tools and presenting technical products to drive client engagement and expansion.
Highest-signal resume keywords
B2B SaaS Sales ExperienceAccount ManagementCRM Solutions ProficiencySales Quota AchievementConstruction Industry Knowledge
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Develop new business from existing clients by cross-selling new products and expanding current products
- Learn and demonstrate multiple software and hardware products, including DEWALT MSuite, Tool Connect™, and Asset Tracking
- Achieve quarterly and annual sales quotas and activity standards
- Understand customer goals, challenges, timelines, budgets, and decision authority; create account strategies
- Maintain close relationships with existing users and potential customers
- Manage customer implementation and ongoing field training and support
- Support sales demonstrations using presentation slides, active product demonstrations, and recorded demos
- Collaborate with local market teams to follow up on leads and produce sales growth
- Develop and execute sales plans with cross-functional partners
- Drive the expansion sales cycle to increase user count company-wide
- Serve as lead point of contact for larger client account management matters
- Manage mature-account handoffs from the Account Executive Team
- Communicate product launches based on customer feedback
- Maintain and use Zoho as a CRM and planning tool
- Teach and mentor local market teams on contractor needs, digital products, critical product features, purchasing processes, and expansion across SBD brands
Requirements
What you’ll need- 3+ years of B2B SaaS sales experience, including a minimum of 1 year in a closing role
- Bachelor’s or Associate degree in Engineering, Technology, or a business-related field preferred
- Experience using CRM solutions such as Salesforce.com preferred
- Proficiency with Microsoft Suite applications
- Solid mechanical and technology skillset with troubleshooting experience
- Commercial jobsite and construction knowledge preferred
- Experience with subscription sales and selling construction SaaS products
- Ability to propose, demonstrate, value sell, and close the sales cycle
- Ability to develop cross-company relationships with account bases
- Ability to accumulate account details and build stories to create client expansion opportunities
- Ability to manage sales and retention quotas
- Experience with customer development
- Proven track record delivering positive results with a strong desire to win
- Demonstrated time management skills, prioritization, and self-motivation
- Ability to build relationships and work effectively with customers and internal teams
- Willingness to travel throughout the US 30%
Benefits
Comp & perks- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement
- Discounts on Stanley Black & Decker tools and other partner programs
- Career growth across multiple career paths
- Learning resources including Lean Academy, Coursera®, and online university
- Volunteerism, giving back, and sustainable business practices
- Paid vacation, holidays, and personal days
- Discount programs for vendors and partners
- Potential annual merit increases
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Cycle ManagementSubscription SalesTechnical TroubleshootingProduct DemonstrationAccount Strategy Development
Soft Skills
Relationship BuildingTime ManagementSelf-MotivationCollaborationCommunication
Tools & Technologies
Zoho CRMSalesforce.comMicrosoft SuiteDEWALT MSuiteTool Connect™
Industry Keywords
Commercial Jobsite KnowledgeConstruction SaaS ProductsClient Expansion OpportunitiesCross-Company RelationshipsField Training and Support