Advocate Aurora Health

Director

• Establish enterprise vision, strategy, governance framework, and future-state direction for the Virtual Social Care service line
• Select, coach, and develop Virtual Social Care leaders and team members
• Design, implement, govern, and continuously evolve the enterprise Virtual Social Care operating model and Virtual Hub
• Oversee AI-enabled intake, patient triage, clinical routing, virtual capacity management, and access to social health interventions
• Establish enterprise standards for workflows, patient routing, escalation pathways, quality expectations, and virtual service delivery
• Partner with Information Technology, Epic, Analytics, Artificial Intelligence, Virtual Care, and operational leaders on technology strategy and capability development
• Maintain accountability for patient access, quality, productivity, capacity utilization, and service outcomes
• Lead enterprise planning and innovation for virtual social care delivery, AI-enabled service models, automation, emerging technologies, and future-state expansion
• Build strategic partnerships with executive leaders, market leadership, clinical stakeholders, operational departments, and technology teams
• Provide strategic oversight of staffing models, virtual capacity planning, workload balancing, resource allocation, and scalability strategies
• Champion innovation, digital transformation, and future-state planning
• Ensure compliance with the organization's Code of Ethical Conduct and applicable policies, regulations, and laws
• Provide executive oversight of the Virtual Social Care service line and Virtual Hub across markets

Director – Virtual Social Care

Health Coordinator

• Coordinate and implement evidence-based community health programming supporting needs identified at designated hospital sites
• Collaborate with community partners
• Attend meetings, order supplies, gather data, coordinate events and screenings, and support community partners
• Collect monitoring and outcome data for community health programs
• Participate in site Community Health Council and other meetings promoting alignment with community health strategies
• Collaborate with the director on data collection for the Community Health Assessment
• Educate associates, management, and hospital governance on community health issues and planned hospital interventions
• Implement activities ensuring accurate collection and summary of community benefit data
• Facilitate reporting of community benefit activity for designated hospitals
• Maintain relationships with community leaders, faith groups, community-based organizations, government officials, non-Advocate health care organizations, and other Advocate hospitals
• Represent designated hospital sites in local coalitions addressing community health needs
• Communicate CHNA findings to community groups and solicit involvement in addressing identified needs

Coordinator, Community Health – Impact

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align local community health priorities with organizational strategies, service line priorities, and population health goals
• Lead the Community Health Needs Assessment cycle and related Implementation Strategies and governance responsibilities for assigned markets or facilities
• Develop, implement, and refine community health programs addressing priority social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes to assess program effectiveness and inform continuous improvement
• Source, assess, and advance local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Support cross-functional collaboration and project execution by convening partners, monitoring progress, and addressing implementation barriers
• Work Monday-Friday, 8am-4:30pm, with weekends as needed

Director, Community Health – Impact

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders
• Lead the Community Health Needs Assessment cycle and related Implementation Strategies and governance responsibilities
• Develop, implement, and refine community health programs addressing priority social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes
• Source, assess, and advance local community projects for potential low-interest loan investment
• Coordinate with internal partners to evaluate project alignment, readiness, impact potential, and strategic fit
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Convene internal and external partners, monitor progress against goals, and address implementation barriers

Director, Community Health and Impact

Assistant

• Assist RN with daily patient care, including bathing, oral hygiene, feeding, activity orders, ambulation, positioning, range of motion, and transfers
• Measure and document blood pressures, temperature, pulse, respiration, intake/output, daily weights, and other patient data in the EMR
• Perform purposeful rounding under RN direction and communicate patient/family observations, concerns, and needs
• Participate in patient admission, transfer, and discharge processes
• Maintain call-light responsiveness and ensure patient safety
• Collect urine, stool, and sputum specimens and perform point-of-care testing as indicated
• Complete errands including delivery of trays, charts, specimens, and reports
• Maintain nursing-area stock and clean equipment and work areas
• Perform patient positioning and transporting duties using proper techniques and assistive devices
• Support patient nutritional needs, including diet review, tray setup/removal, positioning, and diet selection
• Maintain skin integrity through repositioning and skin care
• Provide and maintain special patient supplies and appliances
• Remove IVs, provide post-mortem care, and perform bladder scans when required by site/unit
• Follow infection-prevention policies, including hand hygiene and sterile/aseptic procedures
• Provide age-appropriate patient care according to department policies and procedures

Nursing Assistant I – Nights

Clinician

• Provide behavioral health consultations and post-discharge follow-up care for patients in acute care emergency departments across North Carolina and Georgia
• Conduct assessments and psychosocial evaluations using DSM criteria
• Implement crisis plans and provide interventions for high-risk patients, including suicidal, homicidal, psychotic, and aggressive patients
• Maintain current knowledge and expertise in behavioral health and treatment modalities
• Identify and resolve barriers to accessing behavioral health services
• Adhere to professional standards and licensing board ethics
• Communicate with medical staff, leadership, and team members
• Document assessments and progress updates in the medical record
• Demonstrate sound clinical judgment and decision-making in a fast-paced environment
• Participate in policy development, implementation, and evaluation
• Collaborate with team members to manage consults through a shared patient list
• Provide telephonic outreach and support for post-discharge patients through Virtual Patient Navigation
• Collaborate with emergency department teams and psychiatry providers to develop treatment plans and ensure continuity of care

Telemental Health Clinician II – Virtual Transition Care

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align community health priorities with organizational strategies and population health goals
• Lead the Community Health Needs Assessment cycle, Implementation Strategies, and governance responsibilities for assigned markets or facilities
• Develop, implement, and refine community health programs addressing priority social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes to assess program effectiveness and inform continuous improvement
• Source, assess, and advance local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Convene internal and external partners, monitor progress against goals, and address implementation barriers

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align community health priorities with organizational strategies and population health goals
• Lead Community Health Needs Assessment cycles, Implementation Strategies, and governance responsibilities for assigned markets or facilities
• Develop, implement, and refine community health programs addressing priority social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes to assess program effectiveness and inform continuous improvement
• Source, assess, and advance local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Convene internal and external partners, monitor progress against goals, and address implementation barriers
• Travel locally within the assigned service area and occasionally across enterprise service areas
• Work Monday-Friday, 8am-5pm, with weekends as needed

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align community health priorities with organizational strategies and population health goals
• Lead the Community Health Needs Assessment cycle and related Implementation Strategies and governance responsibilities
• Develop, implement, and refine community health programs addressing social drivers of health
• Establish performance measures, evaluation approaches, and reporting processes
• Source and assess local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, and philanthropic partners
• Oversee community benefit data entry, documentation, and validation
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Convene internal and external partners, monitor progress, and address implementation barriers

• Partner with local facility leaders, clinical teams, operational stakeholders, and enterprise Community Health & Impact leaders to align community health priorities with organizational strategies, service line priorities, and population health goals
• Lead the Community Health Needs Assessment cycle, related Implementation Strategies, and governance responsibilities for assigned markets or facilities
• Develop, implement, and refine community health programs addressing priority social drivers of health and improving social and clinical outcomes
• Establish performance measures, evaluation approaches, and reporting processes to assess program effectiveness and inform continuous improvement
• Source, assess, and advance local community projects for potential low-interest loan investment
• Support Community Engagement strategies and relationships with community-based organizations, public agencies, civic leaders, philanthropic partners, and local stakeholders
• Oversee community benefit data entry, documentation, and validation processes
• Translate community data, partner insights, and implementation progress into recommendations, presentations, and updates
• Convene internal and external partners, monitor progress against goals, and address implementation barriers
• Perform local travel within the assigned service area and occasional travel across enterprise service areas

Manager

• Manage planning, implementation and continuous improvement of evidence-based community health programs.
• Respond to needs identified through the Community Health Needs Assessment and align programs with hospital, divisional and enterprise priorities.
• Provide day-to-day leadership and coordination for program execution.
• Establish workplans, align resources, monitor timelines and guide implementation activities.
• Oversee collection, monitoring and interpretation of program, community health assessment and outcome data.
• Evaluate performance, identify improvement opportunities and communicate progress toward intended community health impact.
• Coordinate with site Community Health Councils, hospital leadership, internal departments and governance or advisory groups.
• Partner with the director to manage Community Health Assessment activities.
• Develop and deliver education, communication and guidance for associates, management and hospital governance.
• Manage accurate and timely community benefit documentation for designated hospital sites.
• Facilitate community benefit reporting and performance reviews.
• Build relationships with community leaders, community-based organizations, faith groups, public sector partners, non-Advocate health care organizations and other Advocate hospitals.
• Represent designated hospital sites in local coalitions and partnership tables when needed.
• Communicate CHNA findings and implementation priorities to community groups and solicit input and participation.

Manager, Community Health and Impact

• Coordinate and implement evidence-based community health programming supporting needs identified at designated hospital sites
• Prioritize collaboration with community partners
• Coordinate program tactics including attending meetings, ordering supplies, gathering data, coordinating events and screenings, and supporting community partners
• Collect monitoring and outcome data for community health programs
• Participate in site Community Health Council meetings and other meetings promoting system alignment with community health strategies
• Collaborate with the director on data collection activities related to the Community Health Assessment
• Educate associates, management and hospital governance on community health issues and planned hospital interventions
• Implement activities ensuring accurate collection and summary of community benefit data
• Facilitate reporting of community benefit activity for designated hospital sites
• Maintain relationships with community leaders, faith groups, community-based organizations, political/government officials, healthcare organizations and other hospitals
• Represent designated hospital sites in local coalitions addressing community health needs
• Communicate CHNA findings to community groups and solicit involvement in addressing identified needs

Community Health and Impact Coordinator

Physician Assistant

• Support the care team by performing clinical and administrative tasks vital to patient care
• Welcome patients and support their transition into care
• Take and record vital signs, medical histories, and health screenings
• Prepare patients for exams and assist providers during procedures
• Administer medications and vaccines as directed
• Perform specimen collection and point-of-care testing
• Document care accurately in the electronic health record
• Partner with physicians, nurses, and teammates to deliver coordinated care
• Split time between 3021 N Sheffield Ave and 1435 N Webster Ave in Chicago
• Work Monday–Friday, 8:00 AM–5:00 PM, with two rotating Saturdays per month from 8:00 AM–12:00 PM; no holidays required

Medical Assistant – Orthopedic Surgery Clinic

Operations

• Design and direct assigned Social Health Operations areas, including referral operations support, CHW workflow infrastructure, operational education, community resource connectivity, and implementation support
• Select, coach, and develop team members; set objectives; manage performance; support succession planning; and create feedback, recognition, and performance-improvement processes
• Serve as enterprise operational lead for Social Health initiatives across operations, interventions, CHW programs, virtual care, clinical screening, and other stakeholders
• Translate enterprise Social Health strategy into operating plans, standards, workflows, playbooks, and adoption plans
• Lead governance and performance routines, including issue escalation, decision tracking, implementation readiness, standard-work maintenance, and progress reporting
• Develop enterprise reporting, executive updates, governance materials, and performance reviews
• Partner with IT, Clinical Informatics, Analytics, Community Health, Care Management, state division leaders, operations, training teams, and vendors to implement and optimize workflows and referral tools
• Coordinate enterprise Social Drivers of Health screening and referral initiatives
• Direct improvement initiatives to increase referral completion, strengthen closed-loop performance, improve resource visibility, reduce workflow variation, and address identified barriers
• Oversee education, onboarding, super-user structures, communications, and change-management resources
• Lead enterprise communication and stakeholder engagement efforts
• Develop or recommend operating and capital budgets and control expenditures
• Ensure adherence to the organization’s Code of Ethical Conduct and applicable policies, regulations, and laws

Director, Social Health Operations

Project Manager

• Oversee operational activities at clinical sites and coordinate multi-center or multiple large studies
• Collaborate with principal investigators on research plans, results interpretation, and protocol changes with sponsors
• Manage planning, development, implementation, evaluation, and timely completion of study tasks
• Coordinate hiring, direct support staff, and organize training across clinical sites
• Oversee recruitment, data collection, and follow-up activities
• Translate planning and design decisions into implementation tasks and set priorities
• Evaluate and interpret clinical data
• Manage progress reports and quality-control monitoring; participate in data analysis and scientific publications
• Develop data collection forms, procedural manuals, and other implementation and evaluation documents
• Ensure compliance with study protocols, contracts, state and federal regulations, university requirements, and sponsor technical and auditing requirements
• Conduct site visits and coordinate sponsor audits
• Represent projects to community agencies and organizations as liaison, spokesperson, and representative
• Meet with potential sponsors to promote WFUHS as a study site
• Attend national and local meetings related to study planning, operation, and evaluation
• Assist industry representatives in planning and implementing future studies
• Develop and monitor study budgets, prepare financial progress reports, and track sponsor payments
• Perform other related duties

Director – Virtual Social Care

Coordinator, Community Health – Impact

Director, Community Health – Impact

Director, Community Health and Impact

Nursing Assistant I – Nights

Telemental Health Clinician II – Virtual Transition Care

Director, Community Health – Impact

Director, Community Health and Impact

Director, Community Health – Impact

Director, Community Health and Impact

Manager, Community Health and Impact

Community Health and Impact Coordinator

Medical Assistant – Orthopedic Surgery Clinic

Director, Social Health Operations

Project Manager II – Academic Public Health Sciences