American Express

Operations

• Interact with Card Issuing functions, including Global New Accounts and credit risk, and external telemarketing agencies
• Monitor and optimize internal processes
• Support approval rate analysis for Personal and Small Business application segments
• Assist operational activities and deliver insights to support Global New Accounts decision-making
• Monitor daily metrics and help prioritize team tasks
• Support daily core activities
• Produce internal and external reporting
• Liaise with operations units

Sales Operations Intern

Business Development Rep

• Drive new sales from prospective clients with annual revenue of +$300M in primary and secondary markets
• Partner with sales leaders across various sales and account management segments to implement multi-market payment solutions
• Lead strategic selling in alignment with compliance and internal partner business requirements
• Develop and execute a growth strategy, adapting plans and priorities to address resource/operational requirements
• Achieve Sales CV Targets
• Execute a strategic sales cycle
• Sell core and supplier payments American Express solutions
• Identify opportunities, ensure setup/card issuing, and manage signings to achieve Booked Charge Volume

Business Development Manager

Analyst

• Act as a compliance risk advisor and support front-line business teams in understanding and complying with applicable regulatory obligations
• Support execution of compliance risk assessments and ongoing monitoring activities within the business unit
• Monitor business activities for compliance with laws, regulations, and internal standards, including BSA/AML
• Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams
• Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials
• Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations
• Contribute to reporting compliance metrics and trends to business leadership

Senior Analyst – Control Management

• Assist in day-to-day activities supporting compliance with enterprise policies and programs pertaining to specific risk types
• Compile topical risk information, including emerging trends, best practices, and regulatory updates
• Compile materials and disseminate targeted training and awareness programs for specific risk topics within US Consumer Services
• Support senior team members in consulting on the design and implementation of controls tailored to specialized risk areas
• Research and gather topical risk knowledge to share with business-unit process owners
• Gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape
• Gather relevant operational risk insights, better practices, and themes across the enterprise
• Collaborate with partners across business units, functional areas, and geographies

• Assist with day-to-day activities supporting compliance with enterprise policies and programs for specific risk types
• Compile topical risk information, including emerging trends, best practices, and regulatory updates
• Compile materials and disseminate targeted training and awareness programs on specific risk topics within US Consumer Services
• Support senior team members in consulting on the design and implementation of controls tailored to specialized risk areas
• Research and gather topical risk knowledge to share with business-unit process owners
• Gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape
• Gather operational risk insights, better practices, and themes across the enterprise
• Collaborate extensively with partners across business units, functional areas, and geographies

Affiliate Manager

• Manage day-to-day relationships with key affiliate partners through influence and negotiation, lead regular meetings, and drive alignment on strategic priorities
• Analyze partner performance, identify growth opportunities, and develop forecasts and recommendations to support acquisition goals
• Lead the execution of affiliate marketing campaigns and sponsored content to support promotional initiatives
• Support the development and execution of marketing tests and strategic initiatives to optimize customer acquisition and channel performance
• Partner with analytics, product, risk, legal, compliance, and other stakeholders to align, navigate dependencies, remove obstacles, and advance partner and channel priorities
• Ensure marketing initiatives comply with company policies and regulatory requirements by managing reviews, approvals, and risk mitigation activities

Senior Analyst, Affiliate Marketing

Insurance

• Proactively identify, assess, monitor, and report on key risks inherent in the business unit's activities, including credit, market, operational, compliance, strategic, and reputational risks.
• Provide independent review and challenge to the business unit’s risk identification and assessment processes and outcomes.
• Analyze risk data and identify key risk indicators (KRIs) to monitor risk trends and enable reporting and oversight.
• Leverage data visualization tools and reporting automation solutions to enhance risk reporting efficiency and accuracy.
• Develop and maintain understanding of the business unit's products, services, processes, and systems to challenge risk identification and management.
• Provide oversight of enterprise-wide frameworks, including risk appetite, concentration risks, and risk governance framework, and provide effective challenge.
• Lead and develop a team of highly motivated individuals.
• Partner with stakeholders across the organization.

Manager – Risk Management

Data Analyst

• Drive sentinel analytics across channels and Amex product offerings.
• Develop innovative analytical solutions and strategies for gaming prevention and profitable commercial acquisitions.
• Design and create prospect marketing analytics using machine learning and advanced methodologies.
• Leverage data science to quantify value, derive insights, and create positive business impact.
• Collaborate cross-functionally with channel owners, business partners, data science solution users, and technology partners.
• Explore data mining techniques, including regression analysis, clustering, and decision trees.
• Integrate emerging AI and GenAI techniques, including customer journey optimization, semantic modeling, and automated insights.
• Resolve issues, identify opportunities, define success metrics, and execute initiatives.
• Prioritize efforts around the most impactful opportunities.

Data Analytics Analyst

Product Manager

• Develop next generation software products and solutions to solve risk management needs using latest tools and technologies
• Collaborate with multiple risk strategy partners, technology teams and other product teams to build and iterate on products
• Drive global, reusable and configurable design, rule authoring, testing, integration, and product launch using low-code tools
• Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic
• Identify and implement product and process simplification opportunities
• Deliver prioritized functional and non-functional roadmap according to aligned timelines and quality standards

Senior Associate – Digital Product Management

Art Director

• Collaborate with internal business marketing partners and the inter-agency team to understand end-consumer needs and the holistic customer journey
• Provide end-to-end creative and design leadership across high-priority American Express initiatives
• Own the vision, quality, and execution of card and physical design experiences
• Design and oversee breakthrough, integrated creative work across digital and physical touchpoints, emphasizing print, packaging, and tactile brand expressions
• Serve as a print and physical design expert with knowledge of packaging, brand identity systems, materials, finishes, and manufacturing processes
• Apply expert-level knowledge of color systems, including Pantone, across materials, finishes, and print processes
• Collaborate with production teams to ensure seamless delivery of digital and print assets
• Partner with print production teams and external vendors on proofing, press checks, and on-press approvals
• Bring innovative perspectives informed by culture, design, technology, and industry trends
• Elevate team quality and craft while developing junior team members
• Report to the Group Creative Director, Card Design

Creative Director, Card Design

Full-stack Engineer

• Design, develop, test, and debug software applications and systems
• Complete software builds using consistent development practices, tools, common components, and documentation
• Complete code reviews and automated testing to maintain high-quality code standards
• Support and monitor software across test, integration, and production environments
• Adhere to security and regulatory best practices to ensure software compliance
• Collaborate with product and business teams to align technology initiatives with business objectives

Software Engineer II – Java, Digital Payments

Manager

• Lead strategy and execution of paid media for Amex’s sports sponsorships and tentpole moments
• Maximize the impact of the sports portfolio and media investments through strategic approach and tactical execution
• Integrate sports media into broader US above-the-line media campaigns
• Enable operations, partner management, and end-to-end execution of sports sponsorship and contractual media, including broadcast sponsorships, integrations, and social and digital paid media
• Work across cross-functional teams to develop and execute integrated, prospect-facing plans for full-season and activation-led heat moments
• Maintain an external perspective by monitoring industry trends, competitor activities, and emerging opportunities

Manager, US Media – Strategy & Planning

• Own all technical aspects of software development for assigned applications
• Perform hands-on architecture, design, and development of Personalization systems supporting multiple business units across the Enterprise Orchestration Platform
• Function as a senior engineer on an agile team and help drive consistent development practices
• Spend typically 60–70% of time writing code and testing, with the remainder collaborating with peers and stakeholders through product/platform releases
• Develop deep understanding of integrations with other Amex systems and platforms
• Write code and unit tests, work on API specifications and automation, and conduct code reviews and testing
• Refactor code continuously, use visualization and other techniques to fast-track concepts, deliver continuous improvement, and identify opportunities to adopt innovative technologies
• Provide continuous support for application availability
• Work with product owners on blueprints and annual planning of feature sets impacting multiple platforms and products
• Work with product owners to prioritize sprint features and manage technical requirements based on industry trends, new technologies, defects, and issues

Senior Software Engineer II – GCP, Java/Python

• Support end-to-end process management for issues, operational risk events (OREs), and remediations, including capture, assessment, enhancement, and resolution
• Influence Business Unit teams that own and action issues, OREs, and remediations
• Track records’ progress and validate resolution efficacy
• Communicate status updates to stakeholders and collaborate with other Operational Risk Management teams
• Perform quality assurance on issue, ORE, and remediation documentation and records
• Analyze trends in issues and events to identify systemic risks or control weaknesses within Business Unit processes
• Provide guidance on control enhancements and perform sample testing to ensure resolutions are complete and effective
• Liaise with business unit partners and compliance colleagues to facilitate issue, ORE, and remediation resolution
• Embed accountability and integrate lessons learned into future operational risk management practices
• Review and advise on detailed reports regarding status, trends, and outcomes for senior management and governance committees
• Support sharing insights, better practices, and themes across the enterprise

Manager – Ops Risk Management

• Contribute to defining and executing product strategy for products and services delivering differentiated value and seamless experiences
• Enable customers to expand into new markets and programs
• Build and maintain relationships with stakeholders and delivery teams
• Define trackable success metrics and measure product performance post-launch
• Support analytics-driven decision-making and inform future investments
• Conduct discovery to identify market opportunities and user needs
• Document clear, actionable requirements for product development
• Shape and refine product priorities and maintain product roadmaps
• Manage a feature backlog aligned to business and customer outcomes
• Gather and analyze feedback from internal and external customers and partners
• Create user journeys and identify opportunities to remove obsolete or redundant payment experiences
• Suggest enhancements to improve user experience
• Partner with Acquiring Delivery Capability and Envisioning teams to guide design, validation, and execution of innovative acquiring solutions

Sales Operations Intern

Business Development Manager

Senior Analyst – Control Management

Senior Analyst – Control Management

Senior Analyst – Control Management

Senior Analyst, Affiliate Marketing

Manager – Risk Management

Data Analytics Analyst

Senior Associate – Digital Product Management

Creative Director, Card Design

Software Engineer II – Java, Digital Payments

Manager, US Media – Strategy & Planning

Senior Software Engineer II – GCP, Java/Python

Manager – Ops Risk Management

Associate Manager – Acquirer Product Management