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Arizona State UniversityPosted 10/19/2026full-timeTempe • Arizona • United StatesEntry Level💰 $46,000 - $51,500 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in student advising and support within higher education, focusing on academic coaching, conflict resolution, and program policy interpretation. Proficient in managing student administrative processes and enhancing student engagement through effective communication and event coordination.
Highest-signal resume keywords
Student Advising ExperienceEvent CoordinationAcademic CoachingMicrosoft Office ProficiencyProject Management
About the role
Key responsibilities & impact- Serve as a primary point of contact for students enrolled in graduate business programs from orientation through graduation
- Advise and support immersion and online graduate business students through academic coaching, problem-solving, conflict resolution, and interpretation of university and program policies
- Monitor and manage student academic progress, including degree completion, probation, off-track status, withdrawals, enrollment adjustments, and graduation readiness
- Oversee student administrative processes and records, including registration, interactive Plan of Study (iPOS), CPT trainings, and academic tracking
- Develop and deliver proactive student communications through presentations, office hours, newsletters, and targeted outreach
- Plan and execute orientation, student engagement initiatives, leadership programming, and academic and signature events
- Collaborate with faculty, internal departments, and university partners to support program operations, classroom logistics, and student success initiatives
- Coordinate faculty and classroom support, including course material preparation and classroom operations
- Support program budgets and financial processes, including expenditures, disbursements, reimbursements, and approvals
- Create, document, and improve operational processes and procedures to enhance program effectiveness and the student experience
- Serve as a key resource for student services within the college and ASU
- Represent the W. P. Carey Program Operations team on committees and collaborative initiatives as needed
Requirements
What you’ll need- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved
- Occasional extended work hours, including evenings and/or weekends, as needed
- Occasional in-state or out-of-state travel
- Strong communication skills
- Professionalism, cultural awareness, adaptability, and ability to thrive in a fast-paced, service-focused environment
- Ability to balance multiple priorities with minimal supervision
- Evidence of a Master's degree in education, business, or a related field (desired)
- Experience advising or supporting students in a higher education environment (desired)
- Experience working with and supporting international student populations (desired)
- Experience coordinating events, programs, or student engagement initiatives (desired)
- Experience delivering presentations, workshops, or student trainings (desired)
- Strong organizational skills with attention to detail, discretion, and confidentiality (desired)
- Ability to manage multiple priorities independently in a fast-paced environment (desired)
- Experience managing projects, timelines, and operational processes (desired)
- Proficiency with Microsoft Office applications and collaborative technology tools (desired)
- Familiarity with PeopleSoft and Canvas (desired)
- Experience composing, editing, and proofreading professional communications (desired)
- Experience working independently while contributing to a collaborative team environment (desired)
- Demonstrated initiative and ability to take ownership of assigned programs and initiatives (desired)
- Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
- Employment contingent upon successful passing of a criminal background check
Benefits
Comp & perks- Hybrid in-office/remote work arrangement
- Flexible scheduling options
- Professional development opportunities
- Opportunities to expand your network across ASU
- Occasional travel to support short international courses
- Work/life balance support
- Comprehensive benefits package
- Relocation assistance resources
- Tobacco-free university
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Academic TrackingConflict ResolutionDegree Completion MonitoringOperational Process ImprovementPresentation Delivery
Soft Skills
Strong Communication SkillsProfessionalismCultural AwarenessAdaptabilityOrganizational Skills
Tools & Technologies
PeopleSoftCanvasCollaborative Technology Tools
Industry Keywords
Graduate Business ProgramsStudent Engagement InitiativesHigher Education EnvironmentStudent ServicesProgram Operations