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Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in benefits administration, including compliance with US regulations such as ERISA, ACA, COBRA, and HIPAA. Proficient in managing open enrollment processes and collaborating with brokers, carriers, and vendors to ensure service quality and effective communication.
Highest-signal resume keywords
Benefits AdministrationOpen Enrollment ManagementUS Benefits RegulationsHRIS ProficiencyEmpathetic Communication
About the role
Key responsibilities & impact- Own benefits administration end to end for US employees, including new hire enrollment, qualifying life events, changes, COBRA, and offboarding
- Run open enrollment, coordinate with brokers and carriers, and deliver clear employee communications
- Manage brokers, carriers, and vendors; enforce service levels, escalate issues, and support renewal and marketing analysis
- Own the compliance calendar and maintain compliance with ERISA, ACA reporting, COBRA, HIPAA, Section 125, 401(k) audit, nondiscrimination testing, and state-level mandates
- Handle benefits-related employee questions and sensitive situations such as medical leave, family changes, or loss
- Partner with Payroll and HR Operations to reconcile deductions, employer contributions, and carrier feeds every pay period
- Partner with Finance on benefits invoices, budgeting, and forecasting
- Support benefits for employees outside the US through EOR providers and local compliance
- Document and improve benefits processes and policies using automation and AI tools where effective
- Audit plans, carrier feeds, and the compliance calendar within the first 90 days; document processes and establish a benefits KPI report; run a renewal or open enrollment cycle with clean data and accurate payroll deductions
Requirements
What you’ll need- Bachelor's degree and 5+ years of experience in benefits administration or Total Rewards, or a Master's degree and 3+ years of experience
- Hands-on ownership of open enrollment for a US employer, ideally in a high-growth company
- Working knowledge of US benefits regulations, including ERISA, ACA, COBRA, HIPAA, and Section 125, with sound judgment about when to bring in Legal or outside experts
- Experience working with brokers, carriers, and vendors and holding them accountable for service quality
- Proficiency with HRIS and benefits administration platforms, plus strong spreadsheet and reporting skills
- Clear, empathetic communication with employees and credibility with leadership when explaining trade-offs
- A team-first, low-ego mindset, comfortable building structure in a fast-moving environment
- Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters; all candidates must apply directly through the careers page
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationOpen Enrollment ManagementCompliance AuditingSpreadsheet SkillsReporting Skills
Soft Skills
Empathetic CommunicationTeam-First MindsetCredibility with Leadership
Tools & Technologies
HRISBenefits Administration Platforms
Industry Keywords
ERISAACACOBRAHIPAASection 125