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Senior Manager, Technical Revenue
Sustainable Talent
Posted: 10/19/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in overseeing a Technical Account Team, with a focus on team development, budget management, and strategic customer engagement. Proficient in technical guidance and communication of complex topics to diverse audiences.
Highest-signal resume keywords
Management ExperienceTechnical Skills in Enterprise IT ArchitectureKnowledge-Centered Service (KCS) MethodologyStrong Leadership SkillsInterpersonal and Communication Skills
About the role
Key responsibilities & impact- Manage, develop, and load-balance the Technical Account Team, including Technical Account Specialists, Analysts, and Engineers
- Recruit, interview, hire, and train Technical Account Team members
- Plan, coach, advise, and review team members' progress toward utilization and profitability objectives
- Monitor the team's technical and business skills training and development
- Develop and update three-month plans with team members
- Manage the team budget and P&L
- Ensure adherence to approved operational processes
- Attend customer Quarterly Business Reviews and Monthly Operational Review meetings
- Provide technical guidance and roadmap planning
- Build strategic relationships with customer IT Directors, CTOs, CIOs, line-of-business leaders, and technology professionals
- Support customer and resource management
- Drive new business opportunities through engagement with customers, Sales, and Design resources
- Drive assigned Services objectives and goals
- Perform other duties as assigned
Requirements
What you’ll need- College degree or equivalent experience required
- Minimum of 5 years of management experience
- PC literacy
- Understanding of international labor laws
- Familiarity with Output Management software, specifically RightFax (OpenText)
- Familiarity with Knowledge-Centered Service (KCS) methodology
- Strong leadership skills
- Ability to lead a remote technical team with geographically dispersed members
- Ability to travel as required
- Technical skills in enterprise IT architecture and design based on real-world application development and design
- Strong interpersonal and communication skills, including public speaking and oral and written proficiency
- Ability to communicate complex technical topics to non-technical audiences
- Strong problem-solving skills and customer service orientation
- Personal vehicle required
Benefits
Comp & perks- Medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time
- Paid holidays annually
- Other benefits supporting health, wellness, and ongoing personal and professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise IT ArchitectureOutput Management SoftwareRightFax (OpenText)Budget ManagementP&L ManagementTechnical GuidanceRoadmap PlanningUtilization ObjectivesProfitability ObjectivesInternational Labor Laws
Soft Skills
LeadershipProblem-SolvingCustomer Service OrientationPublic SpeakingCommunication Skills
Industry Keywords
Technical Account ManagementRemote Team LeadershipCustomer EngagementQuarterly Business ReviewsOperational Processes