AT&T

Backend Engineer

• Drive the design direction, optimization, and scaling of next-generation Residential Gateway products
• Serve as the technical authority for embedded firmware and the wireless stack
• Own the Linux wireless architecture and scale the platform for Wi-Fi 6E and Wi-Fi 7 capabilities
• Profile and optimize OS memory and CPU management using perf, Valgrind, and kernel utilities
• Architect and implement Python-based automated testing and unit testing frameworks
• Design, configure, and optimize wireless features using hostapd, wpa_supplicant, and iw
• Architect, develop, and maintain high-performance C and C++ firmware across gateway hardware platforms
• Maintain hardware-agnostic implementations across carrier-grade SoCs using prpl APIs
• Develop and maintain scalable IPC services using ubus and/or iMTP
• Design and troubleshoot Layer 2 and Layer 3 network stacks, including routing, bridging, and packet forwarding
• Implement and maintain TR-181 data models and USP/TR-369 service models
• Configure and manage containerized microservices and virtual execution environments using Docker and prpl LCM
• Manage source code, branching strategies, and firmware release pipelines using Git

Senior Embedded Firmware Developer, C/C++ Coding, System Design, Networking

Hardware Engineer

• Lead architectural design of resilient, hardware-agnostic residential gateway firmware
• Mentor engineering teams and establish embedded development best practices
• Architect and implement Python-based automated testing and unit testing frameworks
• Validate system components, APIs, and firmware reliability
• Profile OS memory and CPU management using perf, Valgrind, and kernel utilities
• Eliminate memory leaks, resolve race conditions, and minimize CPU bottlenecks
• Design, configure, and optimize Wi-Fi 6E and Wi-Fi 7 features using hostapd, wpa_supplicant, and iw
• Architect, develop, and maintain C and C++ firmware across gateway hardware platforms
• Maintain hardware-agnostic implementations across carrier-grade SoCs using prpl APIs
• Develop and maintain scalable services using ubus and/or iMTP for internal bus communication
• Design and troubleshoot Layer 2 and Layer 3 network stacks
• Implement and maintain TR-181 and USP (TR-369) device management and service models
• Configure and manage containerized microservices and virtual execution environments using Docker and prpl LCM
• Manage source code, branching strategies, and firmware release pipelines using Git

Lead Embedded Firmware Engineer – Residential Gateways, prplOS, Wireless

Project Manager

• Provide strategic direction, execution oversight, and people leadership for project teams
• Plan, coordinate, and deliver network and service-related initiatives meeting contractual requirements, service level commitments, and customer mission needs
• Collaborate with program leadership, service managers, technical teams, subcontractors, and government stakeholders
• Ensure projects are delivered on schedule, within scope, and with consistent quality
• Drive process improvement, operational readiness, and accountability across the RIS I program
• Ensure established service levels, performance objectives, and contractual requirements are met across supported environments
• Create, implement, and sustain operational improvements across multiple facilities
• Develop processes for leveraging resources to meet customer needs and support mission requirements
• Maintain communications with management, staff, technical teams, and customer stakeholders
• Investigate, assess, and resolve significant matters, escalating issues as appropriate and ensuring timely closure
• Plan and coordinate responses to connectivity outages, service level agreements, operational risks, and service delivery issues
• Prepare program management reports and briefings; manage deliverable schedules; and support process improvement initiatives
• Track project status, including the Integrated Master Schedule, documentation status, key actions, and task assignments
• Monitor progress and keep leadership informed of status, risks, and required decisions

Director of Project Management – Government

Technician

• Make and complete splices in various types of communication cables
• Review and analyze complex schematic drawings
• Use electrical test instruments to determine defective wire or fiber
• Repair and maintain outside cable facilities
• Climb poles and ladders or operate hydraulic aerial lifts mounted on trucks
• Work outdoors in all kinds of weather

Cable Splicing Technician

Account Executive

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections through personalized sales expertise
• Meet sales targets using AT&T’s full suite of products
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts based on monthly seniority-based schedules

Retail Sales Consultant

Call Center Representative

• Oversee and support new call center hires through onboarding, training, and nesting progression
• Guide new hires through onboarding processes and ensure completion of necessary tasks
• Build proficiency in systems, processes, and job knowledge
• Manage expectations, attendance, engagement, and skill transfers for direct reports
• Foster career growth and development
• Enhance results and productivity while reducing attrition during the ramp-up period
• Directly oversee a team of employees and address behavioral and attendance issues
• Ensure successful transitions to production
• Oversee daily team operations, task delegation, and resolution of day-to-day issues
• Influence hiring, firing, disciplinary, and promotional decisions for subordinates

Call Center Manager

• Oversee and support new call center hires through onboarding, training, and nesting progression
• Guide new hires through onboarding processes and ensure proficiency in systems, processes, and knowledge
• Manage expectations, attendance, engagement, and skill transfers for direct reports
• Foster career growth and development
• Enhance results and productivity while reducing attrition during the ramp-up period
• Directly oversee a team of employees
• Address behavioral and attendance issues
• Ensure successful transitions to production
• Oversee daily team operations, task delegation, and resolution of day-to-day issues

Manager – Call Center New Hire

IT Support

• Provide LAN administrator support for installation, configuration, and maintenance of network communication devices, servers, network storage arrays, and tape backup units
• Support network-attached devices including computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart displays, and sensors
• Support mobile and wireless devices including smartphones, tablets, and hotspots
• Assist with server configurations, security patches, system health checks, backups, and restore testing
• Monitor ITSM ServiceNow assignment groups and troubleshoot tickets
• Update tickets using documentation templates and guidelines
• Provide daily, weekly, and monthly activity reports
• Provide inventory support and update the customer inventory system
• Install and maintain video teleconferencing infrastructure and assist with user requests
• Participate in scheduled after-hours support, weekly on-call rotation, special projects, and events
• Conduct new equipment deployments and provide deployment support
• Provide cabling support in data centers, LAN rooms, and remote wiring closets
• Analyze functional business requirements and design specifications
• Contribute to technical discussions and present briefing materials
• Identify and fix problems in existing systems, support new system implementations, enhance existing systems, and participate in analysis and design of next-generation IT systems
• Translate customer needs and commercially available IT products into requirements for architecture and engineering teams and COTS products
• Report to an Area Technical Lead and provide IT Field Operations support for 24x7 LANs, applications, peripherals, connectivity, and end users in a Tier II Service Desk environment

Network Support Technician – Government

Sales

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, in-person meetings, and local market research
• Meet business owners and decision-makers to identify challenges and create solutions
• Balance field customer meetings with collaboration from the assigned office location
• Set appointments, qualify prospects, build a pipeline, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Sell AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site industries
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM records of calls, visits, appointments, opportunities, next steps, and forecast updates

Business Sales Representative – Territory Accounts

Manager

• Partner with a store manager to oversee all aspects of daily retail store operations
• Assist with merchandising and product launches
• Help meet and exceed sales objectives
• Ensure customers receive an extraordinary experience with AT&T products and services
• Perform outreach and promotional activities, including off-site events as needed
• Coach retail sales consultants to help them meet sales and service goals
• Oversee and develop a retail team

Assistant Store Manager

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new logos through cold calling, door knocking, email, referrals, networking, and local market research
• Set appointments, qualify prospects, schedule customer meetings, and build a consistent sales pipeline
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Position AT&T solutions across wireless, fiber, internet, voice, software defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Record calls, visits, appointments, opportunities, next steps, and forecast updates accurately in CRM
• Conduct customer meetings primarily at customer locations and collaborate with the team from the assigned office when not in the field

Bilingual Spanish Business Sales Representative – Territory Accounts

Outside Sales

• Deliver personalized, white glove sales experiences in customers’ homes
• Work independently as the face and voice of AT&T
• Attend scheduled customer appointments provided by AT&T
• Offer hands-on demonstrations, Wi-Fi assessments, tech delivery, and issue resolutions
• Close sales and achieve sales goals
• Connect with existing customers and engage warm prospects
• Use negotiation and communication skills to pivot smoothly and make sales

Field Sales Representative

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect for new business through cold calling, door knocking, email, referrals, networking, and local market research
• Meet business owners and decision-makers to identify challenges and create solutions
• Position AT&T solutions across wireless, fiber, internet, voice, software defined networking, and cybersecurity
• Set appointments, qualify prospects, schedule customer meetings, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operations
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Record calls, visits, appointments, opportunities, next steps, and forecast updates accurately in CRM
• Collaborate with the team from the assigned office location when not in the field

• Use a consultative sales approach on the sales floor
• Guide customers through product and service options
• Create meaningful customer connections using personalized sales expertise
• Meet sales targets through AT&T products and services
• Participate in community events
• Fill online orders
• Make outbound calls to existing and potential customers
• Work scheduled shifts between 9am-9pm, including weekends

• Own a defined local geography and create new business with small and mid-sized companies
• Prospect through cold calling, door knocking, email, referrals, networking, and local market research
• Meet business owners and decision-makers to identify challenges and position AT&T solutions
• Set appointments, qualify prospects, schedule customer meetings, and advance opportunities through the sales process
• Manage a defined geographic territory, prioritize target accounts, understand local business needs, and execute a market plan supporting quota attainment
• Sell AT&T solutions across wireless, fiber, internet, voice, software-defined networking, and cybersecurity
• Engage small and mid-sized businesses across retail, professional services, healthcare, construction, logistics, hospitality, and local multi-site operators
• Manage the full sales cycle from prospecting and discovery through proposal, negotiation, close, implementation handoff, and follow-up
• Maintain accurate CRM activity, including calls, visits, appointments, opportunities, next steps, and forecast updates
• Collaborate with the team from the assigned office location when not in the field