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Senior Manager – Partner Account Manager
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Posted: 10/21/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving expansion revenue through upselling and cross-selling within mid-market accounts, leveraging strong business case development and multithreading strategies. Proficient in managing renewals and identifying churn risks while utilizing Salesforce for effective pipeline management.
Highest-signal resume keywords
Expansion Quota AttainmentBusiness Case DevelopmentMultithreading StrategySalesforce ProficiencyChurn Risk Identification
About the role
Key responsibilities & impact- Drive expansion revenue across Ethena’s mid-market customer accounts
- Carry an expansion quota across accounts with 750 to 5,000 employees, plus renewal and self-sourced pipeline targets
- Find and close upsells and cross-sells across Ethena’s compliance product suite
- Multithread beyond day-to-day administrators and demonstrate how Ethena addresses immediate customer needs
- Build business cases with customer champions
- Structure creative expansion deals involving pricing, contract buyouts, and free trial periods
- Rank accounts by revenue upside and pursue high-potential opportunities
- Identify and address churn risk
- Run ROI-focused business reviews with Compliance, Legal, and HR budget holders
- Use regulatory changes and compliance trends to create urgency and open conversations
- Partner closely with Customer Success Engineers
- Share successful approaches and help shape the expansion playbook
- Report to Akhila Iruku, VP Customer Success
Requirements
What you’ll need- Experience carrying and beating an expansion or upsell quota selling into mid-market companies with 750 to 5,000 employees
- Demonstrated quota attainment
- Ability to grow accounts through multithreading, value realization, pricing strategy, and leadership buy-in
- Ability to build business cases, find budgets, and close deals
- Ability to manage 90+ renewals and open opportunities simultaneously
- Discipline using Salesforce for pipeline hygiene
- Ability to learn rapidly as the product changes and new launches are introduced
- Ability to identify churn risk and expansion opportunities
- Must be based in the United States
- Employer visa sponsorship is not currently offered
Benefits
Comp & perks- Unlimited PTO
- Remote-first/fully remote work
- Working hours based on your own timezone
- Team-wide meetings inclusive of all North American time zones
- Accelerators for multi-year deals and above-target performance
- 70/30 base-to-variable compensation split
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quota AttainmentUpsellingCross-SellingPipeline ManagementBusiness Case BuildingPricing StrategyContract NegotiationROI AnalysisCompliance KnowledgeRegulatory Awareness
Soft Skills
Leadership Buy-InCustomer EngagementCreative Deal StructuringCollaborationCommunication
Tools & Technologies
Salesforce
Industry Keywords
Mid-Market AccountsCompliance ProductsCustomer SuccessChurn RiskExpansion Revenue