Fiserv

Sales

• Connect small and medium-sized businesses with Clover, Fiserv’s point-of-sale and business management platform
• Travel across the assigned territory and partner with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the customer portfolio in a business-to-business environment
• Leverage Fiserv’s partnerships and referral networks to build the sales pipeline
• Act as a strategic advisor to merchants and tailor solutions to help them grow and adapt
• Foster authentic merchant connections while maintaining high ethical standards

Sales Representative

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the portfolio in a business-to-business environment
• Leverage Fiserv partnerships and referral networks to fuel the sales pipeline
• Act as a strategic advisor to merchants by tailoring solutions for business growth
• Foster authentic connections while maintaining high ethical standards

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the sales portfolio in a business-to-business environment
• Leverage Fiserv partnerships and referral networks to build the sales pipeline
• Act as a strategic advisor to merchants by tailoring solutions that support business growth
• Foster authentic connections and maintain high ethical standards

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the portfolio in a business-to-business environment
• Leverage Fiserv’s partnerships and referral networks to fuel the sales pipeline
• Act as a strategic advisor to merchants, tailoring solutions to help them grow and adapt
• Foster authentic connections and maintain high ethical standards

• Travel across the assigned territory, partnering with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the portfolio in a business-to-business environment
• Leverage Fiserv’s partnerships and referral networks to fuel the sales pipeline
• Act as a strategic advisor to merchants and tailor solutions to help them grow
• Foster authentic connections and maintain the highest ethical standards

Network Engineer

• Lead administration, maintenance, and governance of operating rules for MoneyPass Group networks
• Support rule management, compliance, and operational governance objectives
• Partner with pricing and analytics, product management, strategy, legal, and leadership teams to update and release operating rules
• Communicate network operating rule updates to internal and external stakeholders
• Oversee the MoneyPass Locator and enforce MoneyPass guidelines, including fines or penalties for unresolved infractions
• Oversee Dispute and Arbitration rulings to ensure operational rules are enforced
• Create business-focused content explaining complex network rules, requirements, and operational changes
• Resolve issues, align priorities, and support operational excellence across cross-functional teams
• Champion AI adoption to improve productivity and client experience through data-driven insights, automation, and innovation
• Identify and implement process improvements and automation opportunities
• Update operating rules based on regulatory changes, industry evolution, corporate initiatives, and business priorities
• Translate operating rules into practical guidance for internal teams, external partners, clients, members, and participants
• Stay current on payments industry trends, terminology, and regulatory considerations

Senior Director, Network Administration and Governance

• Travel across the Honolulu area, partnering with Financial Institutions to bring Clover solutions to merchants
• Proactively generate leads and expand the portfolio in a business-to-business environment
• Leverage Fiserv partnerships and referral networks to build the sales pipeline
• Act as a strategic advisor to merchants, tailoring solutions for business growth
• Foster authentic connections and maintain high ethical standards

QA Automation Engineer

• Define and advance enterprise network security architecture and long-term cybersecurity strategy
• Drive innovation, large-scale security architecture initiatives, and adoption of next-generation security capabilities
• Partner with executive leadership, engineering teams, and architecture groups across hybrid infrastructure
• Modernize network security governance processes for consistency, scalability, transparency, and measurable outcomes
• Translate security requirements into scalable controls and automated governance capabilities
• Identify and lead automation, workflow optimization, and engineering-led solutions to reduce manual effort
• Promote Policy-as-Code, Process-as-Code, and scalable governance approaches
• Establish automated methods for evaluating security controls, policy compliance, and governance outcomes
• Lead AI-assisted security workflows and influence AI-driven automation strategy for network security governance
• Establish best practices for applying AI to improve scalability, efficiency, and consistency across network security functions

Network Security Automation Engineer

Technical Account Manager

• Serve as the technical point of contact for client questions, escalations, incidents, and issue resolution through the full life cycle
• Explain Fiserv’s technical stack, Commerce Hub capabilities, platform strategy, and technical direction to technical and non-technical audiences
• Develop and maintain understanding of client technical strategies, integration models, and merchant services requirements
• Lead investigations, root cause analysis, and troubleshooting for escalated technical issues across internal teams and client stakeholders
• Coordinate technical projects, implementation activities, transitions, and commercialization efforts supporting merchant onboarding and portfolio growth
• Manage technical playbooks, status reporting, Enterprise Marketplace updates, and communication of technical changes
• Partner with Relationship teams, Account Executives, and Commerce Hub Developer teams to support solution adoption and API integration and semi-integration needs

Security Analyst

• Support oversight, governance, and maintenance of Fiserv’s system development and delivery framework.
• Support oversight, governance, and maintenance of asset-level risk and control assessments.
• Design, develop, test, and maintain AI agents, prompts, orchestration logic, and workflow automation.
• Build AI-powered solutions to analyze assessment responses, identify control gaps, recommend follow-up questions, detect inconsistencies, and generate draft risk summaries and reporting.
• Collaborate with cybersecurity, technology risk management, and risk engineering teams to implement AI solutions.
• Monitor agent performance, accuracy, explainability, and security.
• Analyze large datasets to identify trends, emerging risks, and areas requiring additional oversight.
• Develop dashboards, reporting, and measurements supporting cybersecurity and technology risk management and automation effectiveness.

Cyber Risk Analyst

Support Engineer

• Troubleshoot software application issues by replicating client-reported errors in integrated test environments.
• Analyze server logs, XML code and SSO data to identify root causes and support resolution.
• Provide Level II client support through phone, email and inquiry management tools.
• Collaborate with Product Management and Engineering to share client feedback, validate release readiness and support existing CashEdge application releases.
• Build product knowledge across Digital Payments applications and share technical guidance with clients and team members.
• Develop tools, documentation and process improvements to improve client support workflows and reduce recurring issues.
• Support Digital Payments clients by resolving complex application issues, analyzing technical data and improving support outcomes.
• Investigate defects, validate releases and recommend product improvements.

Client Tech Support Engineer – Senior Professional II

Risk

• Lead technology compliance and cybersecurity governance for the Regional Issuing Technology portfolio
• Coordinate compliance with PCI DSS, LGPD, corporate cybersecurity standards, and regulatory requirements
• Manage identity and access governance processes, periodic reviews, privileged access, and the certificate lifecycle
• Coordinate vulnerability assessments, remediation tracking, and security risk reporting
• Lead Disaster Recovery governance, including testing, corrective action plans, and readiness reporting
• Monitor compliance with incident, problem, change, and service-level management processes
• Coordinate technology audits, control assessments, evidence collection, and remediation plans
• Develop dashboards, executive scorecards, policies, standards, and operating procedures

Cyber Governance Senior Advisor

• Troubleshoot software application issues by replicating client-reported errors in integrated test environments
• Analyze server logs, XML code and SSO data to identify root causes and support resolution
• Provide Level II client support through phone, email and inquiry management tools
• Collaborate with Product Management and Engineering to share client feedback and validate release readiness
• Support existing CashEdge application releases
• Build product knowledge across Digital Payments applications and share technical guidance
• Develop tools, documentation and process improvements to improve support workflows and reduce recurring issues

Senior Client Tech Support Engineer

General

• Serve as the First Line of Defense Controls Lead for the Business Unit, partnering with Risk Office, Audit, Information Security, and technology teams
• Assess applications and processes for compliance with and alignment to Fiserv cyber policies, standards, and control requirements
• Identify gaps and coordinate remediation with control owners and technical teams
• Provide subject matter expertise on Fiserv policies and standards and guide application development teams in risk mitigation and reduction strategies
• Govern, track, and report control deficiencies, risk issues, and remediation efforts through closure
• Provide executive-level reporting on cyber risk posture, key control metrics, remediation progress, and emerging issues
• Manage issues, action plans, and evidence with risk assessment owners, application owners, and control stakeholders
• Support control testing readiness, audit responses, and regulatory examination activities
• Promote sustainable control execution through consistent governance routines, issue management, and risk treatment processes

Cyber Risk Controls Officer

Director

• Lead, coach, and develop Relationship Managers responsible for DNA core client portfolios
• Establish portfolio strategies to improve client health, satisfaction, retention, and revenue growth across assigned DNA core client markets
• Build executive-level client relationships and serve as a strategic advisor on business priorities, transformation initiatives, service performance, and long-term growth opportunities
• Partner with Sales, Product, Operations, Solution Consulting, and Client Delivery leaders to align client needs with enterprise solutions, delivery commitments, and business objectives
• Oversee complex contract negotiations, renewals, and commercial discussions for high-value or strategically significant DNA core client relationships
• Analyze portfolio performance, client satisfaction trends, client health indicators, and financial metrics to identify risks, opportunities, and action plans
• Lead workforce planning, succession planning, performance management, and talent development initiatives
• Travel frequently, 50% or more

Sales Representative

Sales Representative

Sales Representative

Sales Representative

Sales Representative

Senior Director, Network Administration and Governance

Sales Representative

Network Security Automation Engineer

Technical Account Manager

Cyber Risk Analyst

Client Tech Support Engineer – Senior Professional II

Cyber Governance Senior Advisor

Senior Client Tech Support Engineer

Cyber Risk Controls Officer

Senior Director, Relationship Management