GE HealthCare

Technician

• Respond to biomedical equipment service calls within hospitals or healthcare systems in the Asheville area
• Evaluate, diagnose, repair, and perform planned maintenance on biomedical equipment
• Perform PM and safety/environmental inspections as assigned
• Assist experienced technicians with basic and complex repairs and resolutions
• Communicate and partner effectively with teammates and colleagues
• Follow GE policies, procedures, hospital protocols, and complete required documentation
• Maintain daily customer communications to ensure resolution and follow-up
• Implement GE/customer facility contracts and support business objectives as instructed
• Provide efficient service delivery to all assigned accounts as part of the local team
• Share on-call responsibility when trained
• Document repair actions and submit scheduled reports and summaries
• Care for and maintain spares, tools, and test equipment, including calibration
• Maintain technical knowledge of current standards, codes, and procedures for safe medical equipment use
• Use manuals, technical support, FaceTime, and online resources when performing PM
• Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements

Biomedical Equipment Technician 1

• Respond to service calls within a hospital or healthcare system in the Dallas/Fort Worth area
• Evaluate, diagnose, and repair biomedical equipment
• Perform planned maintenance and safety/environmental inspections
• Adhere to company policies, procedures, hospital protocols, and regulatory requirements
• Document all work performed
• Maintain customer relationships and frequent communication for resolution and follow-up
• Maintain tools and test equipment calibration
• Identify and immediately report customer quality or compliance concerns to the Quality Organization

Biomedical Technician – Level 2

Procurement

• Deliver KPIs across electronics component categories, including cost productivity, payment terms, supply risk mitigation, contract coverage, and supplier base rationalization
• Lead annual negotiations with key discrete suppliers
• Execute RFIs and RFPs
• Collaborate with engineering on cost-down, alternate sourcing, and design-to-value initiatives
• Develop and execute category strategies for discrete technologies
• Align with Component Engineering on technology roadmaps, lifecycle management, and obsolescence mitigation
• Provide market intelligence on pricing trends, capacity shifts, lead time variability, and raw material drivers
• Support quality, regulatory, and fulfillment requirements
• Manage supplier performance, dual sourcing, and continuity planning
• Drive cross-functional execution across NPI, redesign programs, and global supply chain initiatives
• Ensure scalability, compliance, and supply assurance
• Plan, document, communicate, and execute strategic programs with measurable outcomes

Sourcing Lead – Electronics

• Deliver KPIs across electronics component categories, including logic, transistors, power supplies, sensors, power devices, and protection devices
• Lead annual negotiations with key discrete suppliers
• Execute RFIs and RFPs
• Collaborate with engineering on cost-down, alternate sourcing, and design-to-value initiatives
• Develop and execute category strategies for discrete technologies
• Align with Component Engineering on technology roadmaps, lifecycle management, and obsolescence mitigation
• Provide market intelligence on pricing trends, capacity shifts, lead-time variability, and raw-material drivers
• Support quality, regulatory, and fulfillment requirements
• Manage supplier performance, dual sourcing, and continuity planning
• Drive cross-functional execution across NPI, redesign programs, and global supply-chain initiatives
• Ensure scalability, compliance, and supply assurance
• Work with strategic business units, engineering, and suppliers to negotiate and set category strategy and mutually achievable goals

• Develop and execute sourcing strategy for active components, including semiconductors, ICs, FPGAs, power devices, and memory
• Optimize the supplier base, drive dual/multi-sourcing, and manage supplier segmentation
• Align supplier roadmaps with technology evolution, NPI, and lifecycle requirements
• Lead strategic supplier negotiations covering pricing, contracts, capacity, and terms
• Execute RFQ/RFP processes and allocate business based on cost, capability, and risk
• Drive cost productivity, payment-term improvements, and contract coverage
• Ensure supply continuity through proactive capacity, allocation, and geopolitical-risk assessment
• Develop mitigation strategies including alternate sourcing, buffering, and supplier diversification
• Manage supplier escalations, claims, and recovery actions
• Lead PCN/EOL management, last-time-buy strategies, and lifecycle-risk mitigation
• Partner with Component Engineering to reduce legacy dependency and improve product longevity
• Drive VA/VE, redesign initiatives, and should-cost modeling
• Enable alternate-component qualification and platforming opportunities for cost reduction
• Deliver measurable cost savings through cross-functional execution
• Provide insights on pricing trends, lead times, and supply-demand dynamics
• Use data analytics to support sourcing decisions and cost forecasting
• Collaborate with Engineering, SBUs, Quality, EMS, and Program Management teams
• Support NPI programs, redesign initiatives, and compliance requirements
• Drive alignment across global stakeholders to ensure execution excellence
• Impact cost, supply continuity, and product lifecycle for a multi-million-dollar electronics portfolio

Senior Sourcing Manager

Clinical Specialist

• Develop product, clinical, and software knowledge, skills, and competence within the CT modality
• Correlate theoretical knowledge with clinical and product information to help clinicians achieve optimal performance from GE Healthcare equipment
• Provide pre-sale product clinical evaluations and educational sessions to potential customers
• Develop and administer clinical training for end-user personnel aligned with Sales Order Agreements
• Collaborate with sales, project management, and service organization teams to coordinate customer training
• Deliver on-site or remote clinical education to drive revenue realization
• Complete documentation requirements from pre-training through post-training
• Provide post-installation training and support throughout the product lifecycle
• Maintain customer relationships through proactive communication
• Communicate product and customer concerns or opportunities to management, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support
• Support clinical and technical issue resolution and improvements to product offerings

CT Clinical Applications Specialist

Sales

• Own and drive the sales strategy for the Anesthesia & Respiratory Care (ARC) product line for the St. Louis territory
• Cultivate and maintain relationships with healthcare stakeholders in Anesthesia, Operating Room, and ICU settings
• Identify qualified leads, grow market share, increase revenue, and reduce customer attrition
• Deliver quarterly and annual orders and revenue sales targets
• Maximize profit margins on equipment and service contract sales
• Leverage ARC portfolio product knowledge to drive regional funnel growth
• Demonstrate expertise in customers’ installed base
• Develop sales proposals aligned with customers’ annual budget processes
• Collaborate with the account community team on co-developed negotiation strategies
• Use Salesforce.com to track customer and account activity, improve visibility, drive market share, and prioritize the sales funnel
• Travel within the St. Louis territory

Product Sales Specialist, Anesthesia

• Drive and execute clinical education training and demonstration strategies for General Imaging Ultrasound
• Facilitate evidence-based practice and support customer experience and commercial teams from pre-sale through post-implementation
• Provide technical and clinical leadership during pre-sales by demonstrating Ultrasound products, uses, capabilities, and benefits
• Coordinate, schedule, and execute objective-based customer system training
• Monitor and report on training outcomes
• Serve as a General Imaging Ultrasound subject matter expert and clinical liaison to sales
• Strengthen clinical capabilities, customer relationships, and business opportunities
• Penetrate competitive accounts and communicate market intelligence to the business
• Advance new product features and clinical techniques and support product assimilation
• Support trade shows and professional conferences through product demonstrations and customer training
• Identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests
• Develop customer relationships and optimize protocols and clinical education initiatives
• Maintain pre- and post-training documentation
• Follow Quality Management System and EHS processes and procedures

Clinical Applications Specialist, General Imaging Ultrasound

• Respond to service calls within a hospital or healthcare system
• Evaluate, diagnose, and repair biomedical equipment
• Perform planned maintenance, safety inspections, and environmental inspections
• Implement appropriate repairs to support customers’ ability to deliver healthcare
• Follow company policies, procedures, and hospital protocols
• Ensure regulatory and compliance requirements are met
• Document all work performed
• Maintain strong customer relationships and frequent communication for resolution and follow-up
• Maintain tools and test equipment calibration and readiness
• Identify and immediately report customer quality or compliance concerns to the Quality Organization
• Work onsite at customer location(s) in the Bayou Region, LA area
• Work first shift and participate in after-hours or rotating on-call coverage, including weekends

Biomedical Equipment Technician, Level 2

Customer Success Manager

• Manage customer accounts remotely and on-site
• Collaborate to build and nurture customer relationships and foster a cohesive customer experience
• Identify and solve customer problems proactively
• Understand departmental processes, MIM product installation and usage, and customer roles within departments
• Develop clinical and anatomical knowledge and MIM product expertise in Radiation Oncology
• Engage customer stakeholders to drive effective utilization of MIM Software products
• Compel customers to implement new processes and identify cross-selling opportunities
• Communicate customer needs across the organization and ensure timely follow-up
• Capture customer feedback and interactions in the CRM
• Report on software upgrades, training, proactive customer interventions, and service contract renewals
• Provide software training, basic technical support, and new feature presentations by phone, online, and in person
• Collect and perform renewals of customer service and maintenance contracts
• Attend meetings outside normal working hours when required to collaborate with global offices

Clinical Customer Success Manager

Field Engineer

• Perform preventative maintenance, installations, troubleshooting, and repairs on imaging medical equipment
• Service equipment within hospitals or healthcare systems in the Maryland, DC, and Northern Virginia area
• Ensure optimal delivery of healthcare services to patients
• Maintain customer relationships and provide timely communication, resolution, and follow-up
• Adhere to company policies, procedures, hospital protocols, regulatory requirements, and compliance standards
• Document all work performed, including parts ordering
• Participate in after-hours support and/or rotating on-call coverage, including weekends

Field Service Engineer – Level 2

• Drive sales of the Surgical Imaging modality across the Francophone Africa region
• Develop in-depth knowledge of the sales territory, product portfolios, markets, sales processes, and customer groups
• Implement functional policies and strategies based on prior experience and commercial expertise
• Understand key operational drivers and contribute within the assigned area
• Identify how the work of the team integrates with that of other teams
• Resolve problems using technical and analytical skills
• Use multiple internal sources beyond the immediate team to support decision-making
• Manage communication with direct colleagues and a range of external stakeholders
• Analyze clinical needs and define the program articulated by clinicians
• Build the projected operating plan and optimize funding
• Propose and analyze clinical solutions tailored to identified needs
• Establish and monitor clinical applications resources
• Provide commercial follow-up and propose expert solutions tailored to identified needs
• Establish and monitor research partnerships in medical imaging
• Monitor the installed base of scanners and post-processing solutions

Product Sales Specialist – Surgery, Francophone Africa

• Respond to service calls to evaluate, diagnose, repair, and perform planned maintenance on progressively complex customer biomedical equipment
• Perform safety and environmental inspections and maintain effective customer relations
• Follow and guide others regarding GE policies, procedures, hospital protocol, and required documentation
• Communicate and partner with teammates and colleagues
• Establish proactive daily customer communications to ensure resolution and follow-up
• Implement GE/customer facility contracts in support of business goals and objectives
• Lead, instruct, and assist technicians on basic and complex repairs
• Work as part of the local team to provide efficient service delivery to assigned accounts
• Share on-call/pager responsibility
• Document repair actions and submit reports/summaries according to schedule
• Maintain spares, tools, test equipment, calibration, and approved parts inventory
• Manage vendors' service delivery processes in compliance with GE policies
• Maintain technical knowledge of current standards, codes, and procedures for safe and effective medical equipment use
• May perform Site Leader duties, including directing fellow Biomedical Technicians and participating in customer site activities
• Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements
• Comply with GEHC quality policies, training requirements, and applicable laws
• Identify and immediately report customer quality or compliance concerns

Biomedical Equipment Technician 2

• Sell to or through partners and distributors
• Execute channel sales support and channel development responsibilities
• Broaden understanding of the sales territory, product lines, markets, sales processes, or customer segments
• Understand key business drivers and complete assigned work
• Make decisions within defined frameworks and resolve issues in accordance with established procedures
• Consult senior team members on issues that exceed defined parameters
• Build strong customer relationships and serve as the interface between customers and GE HealthCare
• Present technical information to others

Biomedical Equipment Technician 1

Biomedical Technician – Level 2

Sourcing Lead – Electronics

Sourcing Lead – Electronics

Senior Sourcing Manager

CT Clinical Applications Specialist

Product Sales Specialist, Anesthesia

Clinical Applications Specialist, General Imaging Ultrasound

Biomedical Equipment Technician, Level 2

Clinical Customer Success Manager

Field Service Engineer – Level 2

Product Sales Specialist – Surgery, Francophone Africa

Biomedical Equipment Technician 2

Sales Leader