GE HealthCare

Field Engineer

• Perform installation, maintenance, and repair of X-ray systems across the Midlands, with flexibility to support wider UK requirements
• Diagnose and resolve complex system-level faults across multi-technology platforms
• Build relationships with healthcare professionals to ensure equipment uptime and customer satisfaction
• Provide remote diagnostics and support from a home office
• Collaborate with engineering teams, service centres, and commercial functions
• Manage tools, spare parts, and travel logistics
• Complete required documentation accurately and on time
• Support overtime, short-notice callouts, and weekend shifts

Field Service Engineer – Diagnostic Imaging, Vascular, Surgery X-Ray, Mammography

Director

• Own a high-value portfolio of unscheduled, delayed, or at-risk orders and strategic initiatives across key USCAN accounts
• Analyze customer, backlog, pipeline, financial, and operational data to prioritize intervention and establish recovery and growth plans
• Create and execute project-level revenue recovery strategies to move viable orders into implementation and accelerate revenue recognition
• Build trusted relationships with customer executives and senior clinical, financial, operational, facilities, and technology leaders
• Lead executive-level discovery and governance discussions concerning enterprise priorities, capital plans, decision processes, funding constraints, risks, and success measures
• Translate customer priorities and constraints into executable project roadmaps with dates, dependencies, owners, and required decisions
• Serve as the senior escalation point for customer-side issues threatening project readiness, installation timing, or revenue recognition
• Lead and influence cross-functional GE HealthCare teams across Sales, Service, Finance, Commercial Operations, Project Management, supply chain, and segment leadership
• Drive resolution of internal execution dependencies including project readiness, equipment availability, installation capacity, service coordination, and revenue recognition requirements
• Establish project-level revenue plans with owners, milestones, risk indicators, and recovery actions
• Lead weekly and monthly revenue operating rhythms; challenge forecast assumptions, quantify upside and downside, and escalate gaps
• Coach account and execution teams on revenue rigor, customer commitment management, issue resolution, and project-level forecasting
• Identify and resolve funding gaps, site readiness uncertainty, resource shortages, customer misalignment, and deprioritization
• Develop practical solutions including budgetary guidance, ROM support, contractor or planner connections, and phasing or alternative deployment strategies
• Partner with Installation Project Managers and operating teams to meet readiness criteria, begin execution on schedule, and achieve planned revenue recognition dates
• Maintain project-level revenue forecasts and lead recurring revenue reviews with senior stakeholders
• Act as a capacity multiplier by resolving upstream barriers so delivery teams can complete installations and revenue milestones on time

Senior Strategic Execution Director

Project Manager

• Manage end-to-end GE Healthcare Diagnostic Imaging installation projects from feasibility study through project closure
• Drive customer satisfaction and process productivity
• Manage implementation of GE Healthcare products, services and site preparation
• Ensure installations and trainings are completed on time and to quality standards
• Deliver projects and manage contractors and third parties in compliance with GE QA and EHS requirements
• Act as the primary liaison between GE and customer teams
• Work closely with customer facilities and general contractors
• Identify, escalate and resolve issues affecting customer satisfaction and operational targets
• Identify project risks, maintain a project risk log and develop action plans
• Coordinate GE resources, including product shipping logistics, installation and training
• Work cross-functionally with sales and services teams
• Participate in regional and global process improvement initiatives
• Complete additional projects and tasks assigned by the manager

Project Manager – Installation

Procurement

• Define supplier strategy, including management and optimization of supplier panels
• Lead negotiations and allocate needs to specific suppliers
• Negotiate terms and conditions and transmit information to Procurement
• Manage claims
• Perform commercial sourcing management, including data analysis and negotiation support
• Potentially perform purchasing activities
• Execute policy and strategy using disciplinary knowledge and analytical thinking
• Act as a resource for less experienced colleagues
• Lead small, low-risk projects
• Explain information and develop skills to build team consensus
• Convey performance expectations and handle sensitive issues
• Prioritize information for data analysis and propose solutions to complicated day-to-day problems
• Use internal and limited external sources to make decisions

Category Sourcing Manager – EMS

Sales

• Formulate annual, quarterly and monthly sales plans
• Track sales target completion and adjust sales strategies to achieve revenue and market share goals
• Maintain stable cooperation with hospital clinical departments, equipment procurement offices and distribution partners
• Organize ultrasound system product demonstrations, clinical trial communications and technical exchange meetings
• Cooperate with application specialists and after-sales engineers on pre-sales technical support and post-sales customer follow-up
• Resolve customer equipment usage problems and maintain customer satisfaction
• Complete regular sales reports, market analysis documents and customer file management

Sales Leader

• Perform timely and accurate preventive maintenance on medical equipment in hospitals or healthcare systems
• Troubleshoot, repair, and install equipment of moderate complexity
• Lead customer communications and serve as escalation point for customer concerns, including installations
• Own customer issues from dispatch or identification through resolution
• Collaborate with team members to determine appropriate customer solutions
• Lead installations, validations, maintenance, and service repairs on designated equipment
• Support service sales with contract and on-demand revenue growth
• Maintain customer relationships and ensure timely communication, resolution, and follow-up
• Follow company policies, procedures, hospital protocols, regulatory requirements, and compliance standards
• Document all work performed daily, including debriefing, metrics, and parts ordering
• Recommend value-added services to help customers operate more efficiently
• Use GE HealthCare escalation processes and collaborate with regional and national support to implement corrective action plans
• Support the Battle Creek, Kalamazoo, and Southwest Michigan service region, primarily providing MR support

Field Service Engineer – Level 2

Technician

• Respond to service calls and evaluate, diagnose, repair, and perform planned maintenance on biomedical equipment
• Drive customer satisfaction through Service Excellence
• Evaluate basic customer biomedical equipment issues and implement appropriate repairs under supervision
• Perform planned maintenance, safety inspections, and environmental inspections
• Maintain daily customer communications to ensure resolution and follow-up
• Implement GE/customer facility contracts as instructed
• Assist experienced technicians with progressive repairs and issue resolution
• Provide efficient service delivery to accounts within the assigned area as part of the local team
• Document repair actions and submit reports and summaries on schedule
• Maintain approved parts inventory
• Manage vendor service delivery processes in compliance with GE policies
• Care for and maintain spares, tools, and test equipment, including calibration
• Maintain technical knowledge of current standards, codes, and procedures for safe and effective medical equipment use
• Meet Health and Human Services and Environmental Health and Safety requirements
• Participate in a rotating on-call schedule and respond to multiple hospitals across El Paso and southern New Mexico
• Identify and immediately report customer quality or compliance concerns to the Quality Organization

Biomedical Equipment Technician, Level 1

• Perform on-time and accurate preventative maintenance on one or more equipment modalities
• Follow Field Modification Instructions and Instrument Service Information bulletins
• Work with experienced Field Engineers onsite and remotely to learn troubleshooting, repair, and equipment installation techniques
• Assist with equipment installation
• Perform basic troubleshooting and service repairs on designated equipment
• Communicate and partner with teammates, colleagues, and customers to resolve issues and ensure follow-up
• Recommend value-added services to improve customer efficiency
• Maintain customer service logs and internal service records
• Order repair parts and manage cycle times
• Use the GEHC escalation process and collaborate with regional and national support on corrective action plans
• Serve as a member of the account community for key accounts
• Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs
• Build customer relationships and support customer satisfaction
• Monitor competitor information and market trends
• Answer service calls independently within one year of employment
• Take after-hours emergency service calls on evenings, weekends, and holidays
• Comply with GEHC quality, EHS, compliance, and regulatory requirements

Field Service Engineer

Account Manager

• Sell GE HealthCare's PET Imaging Agent, Cerianna
• Develop and execute a multi-faceted territory plan with hospitals and imaging centers
• Position Cerianna as a molecular imaging diagnostic PET agent for recurrent or metastatic ER+ breast cancer
• Identify top referring healthcare providers and foster relationships to increase awareness of Cerianna
• Advise imaging centers and referrers to unlock access and remove ordering barriers
• Provide information, education, and reimbursement resources to Medical Oncologists and Breast Surgeons
• Collaborate with reimbursement and market access teams on payor contract implementation and satisfaction
• Collaborate with pharmacy channel partners to meet product delivery goals
• Conduct pre-call planning, in-call questioning, virtual selling, and cold calling
• Provide pricing strategy, price negotiation, contract management, and pricing compliance
• Forecast territory orders and sales and submit weekly progress reports
• Represent the company at healthcare conferences and seminars
• Understand imaging center and hospital department goals, workflows, and financial expectations around PET imaging
• Coordinate with Strategic Account Managers on healthcare system strategies to drive demand and remove access barriers
• Monitor territory plan performance and collaborate with cross-functional partners on next steps

Oncology Account Manager

Clinical Specialist

• Drive and execute clinical education training and demonstration strategies for General Imaging Ultrasound
• Provide technical and clinical leadership during the pre-sales process by demonstrating Ultrasound products, uses, capabilities, and benefits
• Coordinate, schedule, and execute objective-based customer system training
• Monitor and report on training outcomes
• Serve as a General Imaging Ultrasound subject matter expert and clinical liaison to sales
• Strengthen clinical capabilities, customer relationships, and business opportunities
• Penetrate competitive accounts and communicate market intelligence to the business
• Advance new product features and clinical techniques
• Develop training plans and strategies supporting product assimilation and ongoing training needs
• Support trade shows and professional conferences through product demonstrations and customer training
• Identify customer satisfaction issues and assist with escalations, problem determination, and specialty training requests
• Develop customer relationships and help standardize and optimize protocols
• Promote hybrid training delivery
• Maintain pre- and post-training documentation
• Follow Quality Management System and EHS policies and procedures

Clinical Applications Specialist, General Imaging Ultrasound

Administrative Assistant

• Manage the CMO’s calendar in alignment with annual, monthly and weekly business rhythms
• Scan four to eight weeks ahead and schedule preparation, alignment and decision meetings for major milestones
• Apply calendar standard work, including attendees, reporting relationships, agendas, pre-reads, links, locations, global time zones and meeting buffers
• Flag overloaded days or competing priorities and recommend adjustments
• Maintain visibility into the CMO’s priorities, milestones, decisions, stakeholder commitments and emerging risks
• Identify gaps before they become last-minute problems
• Ensure the CMO stays connected to appropriate business leaders, customers, partners and team members
• Prepare context, data, materials, pre-reads and stakeholder alignment for important meetings
• Coordinate leadership meetings, town halls, offsites and other important team moments
• Track decisions, commitments and follow-ups, with clear owners and deadlines
• Build relationships across the leadership team and broader organization
• Plan domestic and international travel, including itineraries, hotels, transportation, meeting logistics, contingencies and expense reports
• Manage incoming requests and correspondence
• Prepare and quality-check presentations, emails, reports and meeting materials
• Route questions to the appropriate people
• Handle confidential business, talent and personal information with discretion

Executive Administrative Assistant

People Operations

• Ejecutar procesos operativos de Recursos Humanos a lo largo del ciclo de vida del empleado, incluyendo onboarding, offboarding, cambios laborales y administración de datos.
• Mantener información en Workday y otros sistemas de Recursos Humanos.
• Actuar como enlace principal entre la compañía y proveedores externos para coordinar servicios de nómina y ciclo de vida del empleado.
• Generar, analizar y dar seguimiento a reportes, métricos e indicadores operativos de Recursos Humanos.
• Analizar y validar información de nómina y obligaciones patronales, identificando variaciones, riesgos y oportunidades de mejora.
• Dar seguimiento al cumplimiento relacionado con seguridad social, auditorías y requerimientos regulatorios, manteniendo documentación y controles.
• Gestionar la preparación, validación y seguimiento de pagos en portales bancarios.
• Coordinar con proveedores y áreas internas para asegurar la ejecución oportuna de pagos.
• Participar en proyectos regionales y globales de People Operations.
• Impulsar la simplificación, automatización, estandarización y mejora continua de procesos.
• Mantener altos estándares de calidad, precisión y cumplimiento conforme a las políticas de GE HealthCare.

Especialista en Operaciones de Recursos Humanos

Product Marketing

• Build and drive launch plans for each product launch, including internal readiness, training, milestone tracking, PRD support, and NCA support
• Coordinate external launch delivery, including campaigns, press activities, and webinars, with the Director and regional marketing
• Track launch milestones and flag risks to the Director before they affect go-to-market timelines
• Own the portfolio marketing kit, including battlecards, presentations, clinical and value messaging, objection handling, and demonstration tools
• Keep sales-facing content current, accurate, and aligned with the Director's positioning
• Run product-level competitive tracking and win/loss analysis
• Feed competitive findings into portfolio strategy and flag shifts requiring commercial-team response
• Develop and maintain product sheets, case studies, reference stories, and return-on-investment tools
• Ensure content reflects current clinical and health-economic evidence approved by Clinical/Medical Affairs
• Build master assets for regional localization and enable in-country execution
• Support regional teams with opportunity/bowler-level visibility and coordination without directly owning customer relationships
• Maintain the asset library and manage content approvals with Marketing Communications according to regulatory, legal, and brand requirements
• Track launch and campaign KPIs and coordinate events and key-opinion-leader logistics
• Consolidate customer, competitive, and regional feedback into prioritized input for roadmap discussions with R&D and Product Management
• Support the Product Marketing Director in cross-functional coordination with R&D, Clinical, Regulatory, and Market Access on launch deliverables and dependencies

Global Product Marketing Manager

• Own and drive the sales strategy for the diagnostic imaging portfolio of accounts for Tulsa
• Cultivate and maintain relationships with healthcare stakeholders across hospital, physician practice, and imaging center service lines
• Identify qualified leads, grow market share and revenue, and reduce customer attrition
• Deliver quarterly and annual orders and revenue sales targets
• Maximize profit margins on equipment and service contract sales
• Leverage diagnostic imaging product knowledge to drive regional funnel growth
• Assess customers’ installed base and develop technology and capital plans aligned with annual budget processes
• Collaborate with the account community team to drive closure through site visits and co-developed negotiation strategies
• Use Salesforce.com to track customer and account activity, improve visibility, drive market share, and prioritize the sales funnel

Imaging Account Manager

• Deliver comprehensive clinical education to end-users, including physicians, nurses, and technologists
• Coordinate and deliver on-site and virtual customer training
• Provide pre-training planning, patient go-live support, and post-go-live training
• Complete documentation requirements throughout pre- to post-training phases
• Provide pre-sale product clinical evaluations and educational sessions to potential customers
• Continuously develop clinical and technical skills to execute training strategies
• Maintain customer relationships through proactive communication
• Relay product and customer concerns or opportunities to Management, Sales, Marketing, and Technical Support
• Explain clinical and complex technical information to Radiologists, Physicists, Facility Management, and other staff levels
• Communicate product intelligence, customer concerns, opportunities, and competitive information to appropriate internal parties
• Ensure a compliant, ethical culture and adhere to high ethical standards
• Represent MIM/GE HealthCare during training, go-live, and early adoption phases