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Posted: 10/20/2026
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Posted: 10/20/2026Senior Product Manager – Strategic Client Programs
GifthealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on enterprise clients, emphasizing strong communication skills and the ability to translate client needs into actionable specifications. Proficient in leveraging AI for product development and maintaining alignment with client success teams.
Highest-signal resume keywords
Product ManagementClient-Facing CredibilityAI Utilization for PrototypingSpecification WritingEnterprise Customer Experience
About the role
Key responsibilities & impact- Own the strategic client program's product vision, current state, future direction, and rationale
- Translate client conversations into clear problems, priorities, and requirements
- Prioritize with engineering, make tradeoffs, write specifications, and keep delivery moving
- Communicate feasibility and viability decisions to clients and respectfully push back when appropriate
- Partner with client success leads to align client communications and manage expectations
- Determine whether and how client-specific work should graduate into the shared platform
- Define, instrument, and report program outcomes to the client and internally
- Participate in regular meetings with the strategic client, client success, engineering, and platform product teams
- Report to the Director of Product, Client Success
Requirements
What you’ll need- Bachelor's degree or equivalent experience
- 6+ years of experience in product management
- Experience owning products tied to enterprise customers or large accounts
- Outcome-oriented and high-agency approach
- Comfortable with ambiguity and moving quickly
- Practical use of AI for drafting specs, synthesizing conversations, building mockups, and lightweight prototypes; shipped something real using AI
- Strong client-facing credibility with demanding enterprise clients
- Ability to assess software feasibility and viability
- Excellent written and verbal communication
- Ability to write buildable specifications including context, requirements, acceptance criteria, edge cases, and open questions
- Ability to partner with client success and account teams
- Platform product thinking
- Preferred: healthcare, pharma, or specialty pharmacy experience
- Preferred: patient support, hub services, or access program experience
- Preferred: customer-embedded or account-aligned product experience
- Preferred: hands-on experience with Linear
- Ability to work at a computer and participate in extended video and in-person meetings
Benefits
Comp & perks- Full-time employment
- Typical business hours with some flexibility for client escalations and client-facing meetings
- Equal employment opportunity and inclusive work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision OwnershipSpecification WritingOutcome MeasurementSoftware Feasibility AssessmentPlatform Product Thinking
Soft Skills
Excellent CommunicationHigh Agency ApproachComfort with Ambiguity
Tools & Technologies
Linear
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
HealthcarePharmaSpecialty PharmacyPatient SupportHub ServicesAccess Program