Customer Support Executive
Goodlord
Posted: 10/19/2026
Customer Services Data Coordinator
Reconomy
Posted: 10/19/2026
Customer Support Consultant
HammerTech
Posted: 10/17/2026
Customer Service Advisor
Great Place To Work UK
Posted: 10/17/2026
Customer Service Journey Lead
Quilter
Posted: 10/15/2026
Customer Service Associate
Ambition Institute
Posted: 10/15/2026Customer Service Associate
Ambition Institute
Posted: 10/15/2026Customer Service Associate
Ambition Institute
Posted: 10/15/2026
Customer Service Specialist
Witan Search
Posted: 10/15/2026ERP
Technical Customer Service Advisor, French Speaking
Paxton Access Ltd
Posted: 10/15/2026
Customer Service Assistant
Future
Posted: 10/15/2026
University Intern – Customer Experience
Boehringer Ingelheim
Posted: 10/14/2026Python
Head of Customer Service Solutions – Product Management
Malvern Panalytical
Posted: 10/14/2026
Customer Service Team Lead – Overnight
Starling Bank
Posted: 10/13/2026
Product Support Representative
Fieldguide
Posted: 10/13/2026
Product Support Specialist
Stryker
Posted: 10/12/2026ERP
Legal PA – Corporate, Attorney Support Specialist
Latham & Watkins
Posted: 10/12/2026
Customer Services Advisor
GXO Logistics, Inc.
Posted: 10/12/2026
Customer Service Specialist
Teleperformance
Posted: 10/12/2026
Customer Support, Sales Support
Sikla GmbH
Posted: 10/11/2026ERP
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a customer-centric mindset with strong attention to detail and the ability to identify inconsistencies. Capable of working in a fast-paced contact centre environment while maintaining high levels of accuracy and professionalism.
Highest-signal resume keywords
Customer-Centric MindsetAttention To DetailContact Centre ExperienceStrong Organisation SkillsExperience Conducting Credit Checks
About the role
Key responsibilities & impact- Proactively progress referencing applications so reports are generated for customers in line with KPI measurements
- Help tenants get their dream home by meeting and exceeding targets
- Support customers professionally via phone, live chat and email
- Maintain high levels of accuracy, care and diligence
- Work as part of Goodlord's Referencing team and support the mission to make renting simple and transparent
Requirements
What you’ll need- Previous contact centre experience is highly desirable but not essential
- Recent college leaver or graduate with hospitality experience may be considered
- Customer-centric mindset
- Great attention to detail and ability to identify inconsistencies
- Experience in a highly targeted and fast-moving contact centre is highly desirable
- Previous experience conducting credit or ID checks or working within the lettings industry would be advantageous
- Strong organisation and prioritisation skills
- Ability to work 37.5 hours per week, Monday-Friday, 9am-5.30pm, with very occasional Saturday working
- Must be able to start on Tuesday 24th November 2026
- Must have the right to work in the UK without restriction
- Must pass a thorough referencing check via Experian before joining
Benefits
Comp & perks- Hybrid working: 3 days in the Sheffield office and 2 days working from home
- Full training provided
- Annual development fund and professional development opportunities
- Bi-weekly coaching with Sanctus to support mental health
- 25 days holiday plus UK Bank holidays, increasing by 1 day per full holiday year up to 32 days
- 3 months of fully-paid time off to look after new arrivals
- Inclusive, equal-opportunity workplace
- Year 1 OTE of £27,700
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit ChecksID ChecksKPI MeasurementReport Generation
Soft Skills
Professional CommunicationDiligencePrioritisation
Tools & Technologies
Live ChatEmail SupportPhone Support
Industry Keywords
Lettings IndustryCustomer SupportTenantsRenting