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Posted: 10/20/2026Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational management within a plasma collection center, ensuring compliance with FDA regulations and cGMP standards while effectively leading and training staff to meet production and quality goals.
Highest-signal resume keywords
Operational Performance ManagementRegulatory ComplianceLeadership and Staff DevelopmentPlasma Collection ExperienceBudget Preparation
About the role
Key responsibilities & impact- Oversee day-to-day operational performance of a plasma collection center
- Ensure donor safety, regulatory compliance, production goals, profitability, and alignment with company standards and SOPs
- Act on behalf of the Center Manager when absent and manage the center independently when required
- Collaborate with Training and Quality staff to achieve training and quality goals
- Coach, lead, delegate, and evaluate frontline employees and Operations Supervisors
- Monitor operations, develop and implement action plans, and maximize center efficiency
- Manage personnel functions including hiring, work assignment, training, discipline, termination, and personnel records
- Partner with the Center Manager on budget preparation and production and quality targets
- Direct employees and create and manage work schedules
- Maintain ability to perform all center tasks and fill production roles when needed
- Maintain facility cleanliness and equipment functionality
- Manage freezers, plasma shipments, equipment failures, and freezer alarms
- Develop and implement donor recruitment advertising campaigns
- Ensure compliance with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP
- Direct donor selection, plasma collection, and manufacturing records
- Build donor rapport and support customer satisfaction and long-term donation
- Control donor funds and maintain accurate financial records
- Report center irregularities and develop corrective action plans
- Conduct risk management reviews and investigate unsafe situations and complaints
- Direct and monitor outside vendors
- Review and monitor special projects for accuracy and timely completion
- Work with the Center Manager to implement the donor center’s mission in the community
Requirements
What you’ll need- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field
- Typically requires 3+ years of related experience in clinical or general business experience
- Supervisory experience preferred
- Experience in a medical and/or cGMP regulated environment preferred
- Experience with plasma or whole blood preferred
- Developing command of leadership, organizational, customer service, interpersonal communication, and computer abilities
- Ability to understand and assess FDA regulations
- Ability to maintain adequate levels of plasma collection and adhere to quality standards
- Ability to motivate staff to achieve established goals and standards
- May be required to relocate
Benefits
Comp & perks- Regular full-time employment
- Equal employment opportunities and legally compliant consideration for employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Plasma CollectionRegulatory ComplianceQuality Standards AdherencePersonnel ManagementRisk ManagementBudget ManagementAction Plan DevelopmentCustomer SatisfactionData AnalysisSOP Implementation
Soft Skills
Interpersonal CommunicationCoachingOrganizational SkillsMotivational SkillsCustomer Service
Industry Keywords
CGMPFDA RegulationsOSHACLIADonor RecruitmentClinical EnvironmentMedical ExperiencePlasma ManagementProduction GoalsQuality Assurance