Grupo Boticário

Security Engineer

• Responsible for the Grupo Boticário Group’s Information Security operations
• Define the SecOps strategy based on organizational objectives
• Lead 24/7 operations, modernizing processes through automation and AI
• Lead managers and teams, prioritizing operational efficiency and employee well-being
• Manage the SecOps budget, contracts, SLAs, and vendors
• Respond to complex crises, coordinating with Technology, VPs, Directors, Legal, the DPO, Marketing, and R&D
• Prepare infrastructure and processes for AI-amplified threats
• Define and monitor MTTD, MTTR, SLAs, and efficiency OKRs
• Ensure the stability, observability, and governance of cloud environments, networks, servers, and pipelines
• Lead capacity planning and continuous management of cyber operational risks
• Strategically align partners, service providers, and third parties

SecOps Manager – Information Security Directorate

Ecommerce

• Translate the RGM assortment plan into channel-level actions, aligned with the e-commerce channel’s challenges and strategies
• Plan the assortment of gifts, samples, and additional channel initiatives
• Validate long-term demands and product launches
• Make short-term fine-tuning adjustments (AGCs), ensuring that the cycle volume forecast remains aligned with the most recent performance
• Manage the cycle end to end, from planning materials (Cycle Kickoff) through supply replenishment monitoring
• Plan the sampling assortment and validate launch volumes
• Lead the post-mortem and cycle closeout, extracting key learnings
• Lead cross-functional projects to accelerate specific categories by connecting relevant stakeholder teams

Commercial Planning Analyst II – E-commerce

Supply Chain

• Provide consultative and operational support to requesters, buyers, and suppliers via Slack
• Diagnose, guide, and resolve issues and questions regarding the creation, approval, and workflow of Purchase Requisitions (PRs)
• Resolve issues related to the issuance, modification, and tracking of Purchase Orders (POs)
• Support supplier registration and qualification processes
• Manage and configure operational contracts
• Investigate the root causes of system errors and guide users on the ARIBA, SAP ECC, SAP S/4HANA, and SAP RETAIL platforms
• Log, categorize, and track incidents and requests in ServiceNow, ensuring SLA compliance
• Identify bottlenecks and propose improvements
• Create tutorials, FAQs, and knowledge-base content to reduce recurring questions

Supply Chain Analyst II

Assistant

• Conduct accuracy and performance analyses across categories, channels, and RGM
• Develop, implement, and maintain dashboards and management reports
• Identify and present analyses and studies to stakeholders

Category Assistant, Data

Public Relations

• Lead and keep the processes related to ANVISA’s new Cosmetovigilance regulation (RDC No. 894/2024) up to date, serving as the area’s Technical Lead and focal point during audits.
• Manage and analyze Adverse Reaction (AR) and Performance Deviation (PD) cases, handling crisis situations, issuing technical opinions for national and international requests, and providing technical leadership to the analyst team.
• Partner with Regulatory Affairs and Legal teams to support litigation, regulatory, and brand reputation matters.
• Structure the Cosmetovigilance function for new business units and international expansion, while training and providing technical support to the Customer Experience (CEx) team.
• Prepare technical reports for ANVISA, legal proceedings, and business partners, while continuously monitoring the department’s key performance indicators (KPIs).
• Serve as the technical relationship focal point for dermatologists and veterinarians, conducting assessments with clinical partners.
• Act as a business subject-matter expert for Technology and Innovation squads.

Cosmetovigilance Specialist I

Manager

• Manage a multidisciplinary technical team, allocating resources to investigate the root causes of deviations in products and raw materials
• Manage the project portfolio, optimizing staffing and budgets to meet deadlines and targets
• Lead technical decision-making committees covering raw material stability, development, and performance
• Define action plans for raw material issues and manage negotiations and communication with suppliers
• Intervene in processes to drive continuous improvement and manage KPIs and financial indicators
• Manage communication with R&D, Quality, and Procurement, ensuring cross-functional alignment and collaboration
• Report to senior leadership on the status of critical projects, including alternative material validation and shelf-life extensions
• Comply with Quality, Health, Safety, Environmental, and Energy Efficiency policies
• Meet IMS targets and GMP commitments in accordance with RDC 48 and ISO 22716
• Define the roadmap for analytical technologies and methods supporting innovation and new product projects
• Identify technical risks and make decisions throughout product development
• Ensure timelines for product stability studies and the introduction of new raw materials
• Manage CapEx, the cost center, and operations across three laboratories in São José dos Pinhais and Camaçari

R&D Manager – Analytical Solutions, Product Performance

Business Analyst

• Execute operational routines, table configurations, and file updates in systems according to established checklists and rules
• Run and monitor operational processes
• Perform targeted validations of databases and tables to ensure data consistency
• Conduct usability and functional acceptance testing based on predefined test scenarios and workflows, with a business-oriented focus
• Support the mapping, structuring, and documentation of business processes and rules
• Support ad hoc analyses to diagnose operational issues and identify process improvements
• Take a hands-on role in supporting the current system and testing new functionalities

Digital Solutions Analyst II

Sales

• Lead the development of the men’s fragrance promotional grid for Direct Sales, driving the category’s continued and profitable growth
• Identify business opportunities and align rules with stakeholders, ensuring strategy execution and optimizing promotional contribution margin
• Develop and propose analytical tools, cycle risk projection intelligence, and historical leverage monitoring
• Manage the team’s backlog and roadmap to identify new solutions and maximize the value of commercial levers
• Collaborate with multidisciplinary teams and present proposals to senior leadership to refine strategy and ensure cross-functional synergy
• Monitor performance KPIs and build predictive scenarios to support business decisions

Long-Term Promotional Grid Specialist – Direct Sales

Communications

• Responsible for the communications and marketing strategy for Mooz products and solutions, connecting business objectives, brand, and audiences
• Develop 360° communications strategies for campaigns, launches, and always-on initiatives, defining messages, narratives, customer journeys, and strategic direction
• Partner with business, product, and commercial teams to understand challenges, identify opportunities, and translate them into communications strategies
• Turn strategies into clear, actionable briefs for the creative team, overseeing deliverables from concept through implementation
• Coordinate opportunities and initiatives with CRM, media, content, digital, and visual merchandising teams
• Track communications and business KPIs, using data, market analysis, and trends to generate insights and optimize strategies
• Manage priorities and timelines, ensuring alignment, quality, and delivery efficiency

Specialist II – Communications and Marketing

General

• Develop and implement automated routines for generating recurring reports
• Extract data using queries from databases
• Automate processes and leverage Generative AI agents
• Design the architecture, rules, and tactical rationales for incentive programs and campaigns for the sales force
• Evaluate the performance, coverage, balance, and potential of franchise consultants’ customer portfolios
• Analyze the allocation of CAPEX and OPEX investments across the network
• Optimize the allocation of financial resources and prevent inefficient overlaps
• Develop interactive dashboards and executive reports
• Control and manage the Commercial Directorate’s budget (OPEX/CAPEX)
• Ensure financial discipline across active initiatives

Commercial Performance Specialist I

Analyst

• Work collaboratively with the company’s support functions
• Conduct predominantly behavioral investigations, internal interviews, document reviews, and database analyses using internal tools
• Prepare management reports on the Conduct Hotline and investigations conducted, organizing materiality and evidence
• Propose continuous improvements to conduct and investigation processes
• Identify opportunities to enhance the effectiveness of the whistleblower hotline and analysis and investigation processes
• Analyze and provide opinions on inquiries submitted to the Conduct team
• Work closely with Human Resources, Legal, and Health and Safety to ensure an integrated approach to complaint management
• Stay up to date on trends and developments in corporate ethics and whistleblower hotlines, share knowledge with the team, and put it into practice

Conduct Analyst III

• Build, define, analyze, and monitor performance indicators for Grupo Boticário’s loyalty program, identifying trends and opportunities for improvement and delivering actionable insights
• Lead in-depth studies and causal analyses of customer profiles and behavior, using data analysis techniques to identify opportunities and guide business strategies
• Translate complex analyses into clear insights with concrete, actionable recommendations, preparing executive presentations to support leadership decision-making
• Ensure the impact of proposed campaigns and action plans is monitored to capture learnings and better guide the future allocation of investment and capacity
• Ensure governance of performance routines to provide stakeholders with visibility into program performance
• Prepare results reporting materials for stakeholders

Performance Insights Specialist

Backend Engineer

• Work on a digital product squad focused on Direct Sales
• Develop cutting-edge Generative AI solutions to support the Sales Force and drive business KPIs
• Serve as a technical support point, solving complex problems, guiding the technical vision, and reducing technical debt
• Build backend solutions focused on performance, simplicity, code quality, and user experience
• Build and test Proofs of Concept involving GenAI technologies
• Write automated unit and E2E tests
• Conduct Code Reviews and use Pair Programming
• Monitor usage, error, and system stability metrics, ensuring accurate data tagging
• Design improvements, identify optimization opportunities, and keep technical documentation up to date
• Participate in technical and product decisions
• Collaborate with the team through transparent communication and problem-solving guidance

Back-End Developer, Node.js, Specialist I

Software Engineer

• Work on the Agent Platform team, a centralized platform for creating, managing, and running LLM agents across Grupo Boticário’s business channels
• Build an agent development platform that enables functional teams to independently leverage Generative AI
• Design and implement robust, scalable architectures for autonomous agents using LLMs and Generative AI techniques
• Develop APIs with Django REST Framework and event-driven microservices for background processes
• Model and interact with relational and non-relational databases to manage agent data
• Develop agent reasoning logic for planning, task execution, tool interaction, and data-driven decision-making
• Experiment with and implement RAG and agent tools
• Contribute to the complete lifecycle of Generative AI solutions, including automation, monitoring, and observability
• Collaborate with engineers, participate in code reviews, and contribute to best practices and technical quality
• Work with business teams on proofs of concept, prototypes, and pilots involving Generative AI and agents

Specialist I – Generative AI and Agent Engineering, Direct Sales

• Collect, clean, transform, and load data from various sources, including SAP, VD+, Shopify, WMS, and other relevant platforms
• Support the development and maintenance of dashboards for monitoring critical logistics KPIs in each region
• Create and present strategic business analyses and insights using data visualization and storytelling
• Develop predictive and prescriptive models to optimize the supply chain
• Collaborate with logistics operations teams in Colombia, the United States, and Portugal to map data needs and ensure information accuracy
• Implement and maintain BI solutions and report automation
• Document analytical processes, methodologies, and models
• Monitor new technologies and trends in BI and Analytics
• Identify opportunities to improve data collection, processing, and analysis, proposing and implementing solutions
• Provide analytical support to international teams, including the interpretation and translation of technical information