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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintaining and updating automated warehouse solutions, with a focus on system operations, deployment processes, and customer communication. Proficient in supporting IT operations and improving service processes using tools like Jira Service Management.
Highest-signal resume keywords
Automated Warehouse SolutionsIT SupportDeployment ProcessesMonitoring SystemsJira Service Management
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Ensure the reliable operation of automated warehouse solutions as part of the team
- Participate in a rotating 24/7 on-call schedule
- Maintain and update applications
- Ensure stable and secure system operations
- Support the development and continuous improvement of service processes using Jira Service Management and, in the future, Confluence
- Contribute to modern deployment processes and monitoring solutions
- Support the implementation of new technologies, including those in the AI field
- Work closely with internal departments and international customers
- Support on-site commissioning activities and gain insight into the systems and customer environments
- Further develop service systems and processes outside the on-call schedule
Requirements
What you’ll need- Good knowledge of hardware and software
- Practical experience in IT support or system operations
- Knowledge of Oracle environments and SQL is an advantage but not required
- Ideally, experience with deployment processes, monitoring systems, or comparable IT operations environments
- Interest in automated processes, technical systems, and intralogistics
- Structured, reliable, and service-oriented approach to work
- Strong teamwork and communication skills
- Confident communication with customers and colleagues
- Good German and English language skills
- Willingness to participate in a rotating 24/7 on-call schedule
- Willingness to support on-site commissioning activities before joining the on-call schedule
Benefits
Comp & perks- Predictable on-call schedule with an agreed, fixed weekly rotation
- Flexible mobile working from home or while traveling
- Long-term career prospects in a stable, close-knit company environment
- Supported professional development and access to a wide range of training opportunities, including the internal “HÖRMANN Learning Worlds”
- Open and collaborative working culture with flat hierarchies
- Company pension scheme, “HÖRMANN Rente”
- Company bike leasing through JobRad
- Additional attractive employee benefits
- Free coffee, soft drinks, and fruit available at the office
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Hardware KnowledgeSoftware KnowledgeSQLOracle EnvironmentsSystem OperationsAutomated ProcessesTechnical SystemsIntralogistics
Soft Skills
TeamworkCommunication SkillsService-Oriented ApproachStructured Work StyleReliability
Tools & Technologies
Jira Service ManagementConfluence
Industry Keywords
24/7 On-Call ScheduleOn-Site CommissioningService ProcessesContinuous Improvement