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Imagine PediatricsPosted 10/20/2026full-timeRemote • Tennessee • United StatesMid-LevelSenior💰 $23 - $28 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient engagement and community resource navigation, with a strong focus on re-enrollment and onboarding processes. Proficient in collaborating with interdisciplinary teams to address barriers to care access and support non-clinical care coordination.
Highest-signal resume keywords
Community Health Worker CertificationPatient EngagementHealthcare ExperienceBilingual (Spanish)Interdisciplinary Team Collaboration
About the role
Key responsibilities & impact- Support patients in re-engaging with Imagine Pediatrics services
- Serve as a community-based, patient-facing resource through direct, in-person re-engagement in assigned geographic areas
- Provide hands-on support with program re-enrollment, onboarding, and mobile app setup and utilization
- Perform telephonic outreach to caregivers to re-engage children in care and support onboarding
- Educate patients and caregivers about Imagine Pediatrics services and community resources
- Maintain knowledge of local community resources and connect families to appropriate services
- Conduct community events and facility rounding
- Partner with Behavioral Health teams and local behavioral health providers on discharge planning and community care connections
- Partner with caregivers, families, and facility staff to identify and address barriers to engagement and care access
- Collaborate with the Patient Engagement Team, Outreach Specialists, and Registered Nurses
- Support non-clinical care coordination, including primary care connections, pharmacy access, discharge and follow-up support, SDOH needs, and removal of care barriers
- Support outbound engagement calls for enrollment, follow-up, and patient engagement metrics
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years of experience in a healthcare setting (patient-facing hospital or facility role)
- Community Health Worker (CHW) certification preferred
- A valid driver’s license and vehicle
- A bachelor’s degree
- Ability to travel frequently
- Bilingual (Spanish) preferred
- Medical Interpreter Certification preferred
- Ability to navigate ambiguity, think critically, take initiative, and stay organized
- Ability to manage multiple tech platforms
- Experience working in a patient-facing hospital or facility role
- Experience working as part of an interdisciplinary team
Benefits
Comp & perks- Annual bonus incentive
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA
- Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO
- 10 Company Holidays
- 2 Floating Holidays
- Paid new parent leave
- Additional benefits to be detailed in offer
- Eligibility to participate in an employee equity purchase program (as applicable)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Re-EnrollmentMobile App SetupTelephonic OutreachCommunity Resource KnowledgeCare Coordination
Soft Skills
Critical ThinkingInitiativeOrganizationAmbiguity Navigation
Tools & Technologies
Tech Platforms Management
Certifications & Qualifications
Community Health Worker CertificationMedical Interpreter Certification
Industry Keywords
Patient-Facing RoleHealthcare SettingCaregiver SupportBehavioral Health PartnershipSocial Determinants of Health (SDOH)