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Jones Lang LaSalle Americas, Inc.Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities management, including strategic leadership, operational oversight, and budget management. Proficient in managing maintenance programs, vendor relationships, and ensuring compliance with safety and service standards.
Highest-signal resume keywords
Facilities Management ExperienceLeadership And People ManagementComputerized Maintenance Management Systems (CMMS)Budget Development And Financial ForecastingBuilding Systems Knowledge (HVAC, Electrical, Plumbing)
About the role
Key responsibilities & impact- Provide strategic leadership and daily operational oversight of maintenance, housekeeping, and indirect materials management functions for a corporate facility
- Ensure safe and effective maintenance of building systems and exceptional tenant service
- Manage the preventative maintenance program to maximize equipment uptime and lifecycle performance
- Lead and develop facilities staff within prescribed budgets
- Manage work assignments for building technicians, vendors, and contractors
- Provide coaching and performance management to direct reports
- Oversee preventative maintenance, daily facility inspections, outstanding projects, contractor activities, service delivery, and vendor management
- Ensure compliance with safety, audit, service delivery, and client standards
- Interface with client real estate organizations, building occupants, and tenants to resolve site issues
- Manage client expectations and monitor customer satisfaction
- Collaborate with JLL teams on lease administration and tenant coordination
- Prepare and manage monthly operating budgets and forecasts
- Complete variance reports and analyze budget performance
- Recommend capital improvements and prepare operating budget reports
- Oversee monthly, quarterly, and annual reporting requirements
- Complete facilities-related reports accurately and on time
- Accomplish performance-plan KPIs and share innovations and best practices with JLL Facilities Management teams
Requirements
What you’ll need- 6+ years of facilities management experience in corporate environment, third-party service provider, or consulting capacity
- Strong leadership and people management skills with proven ability to develop high-performing teams
- Proficiency with Computerized Maintenance Management Systems (CMMS)
- Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)
- Strong interpersonal and communication skills with ability to present to diverse audiences
- Excellent problem-solving abilities and analytical thinking
- Proven record of delivering exceptional internal and external customer service
- Demonstrated ability to develop successful relationships and influence stakeholders at all levels
- Knowledge of standard business and accounting practices
- Ability to manage competing priorities in fast-paced environment
- Flexibility to work alternative schedules including weekends as needed to meet facility requirements
- Experience managing both technical and administrative staff in multi-site environments
- Knowledge of building systems (HVAC, electrical, plumbing, life safety)
- Familiarity with real estate operations, telecommunications, and furniture management
- Experience with budget development and financial forecasting
- Professional certifications (CFM, FMP, or similar)
- Background in supplier/vendor management program development
- Experience with sustainability and energy management initiatives
- Lean or Six Sigma process improvement training
- Candidates must be authorized to work in the United States without sponsorship
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Preventative Maintenance ManagementBudget AnalysisPerformance ManagementCustomer Service ExcellenceAnalytical ThinkingProblem-SolvingVendor ManagementSustainability InitiativesLean Or Six Sigma TrainingReal Estate Operations
Soft Skills
Interpersonal SkillsCommunication SkillsTeam DevelopmentStakeholder InfluenceFlexibility
Tools & Technologies
Microsoft Office SuiteComputerized Maintenance Management Systems (CMMS)
Certifications & Qualifications
Certified Facility Manager (CFM)Facility Management Professional (FMP)
Industry Keywords
Facilities ManagementCorporate EnvironmentThird-Party Service ProviderSupplier/Vendor ManagementEnergy Management