Softcard (acquired by Google)

Assistant Store Manager

Softcard (acquired by Google)
Posted 10/21/2026full-timeGreensboro • North Carolina • United StatesMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and customer-centric orientation while managing store operations, sales execution, and team performance. Proficient in inventory management, compliance documentation, and performance tracking to drive operational excellence.

Highest-signal resume keywords
Leadership ExperienceCustomer Relationship BuildingInventory Management SystemsAutomotive Industry KnowledgeASE Certifications

About the role

Key responsibilities & impact
  • Partner daily with the Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance
  • Actively sell and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer/wholesale calls
  • Model expected behaviors, processes, and customer standards
  • Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness
  • Support administrative tasks such as scheduling input, compliance documentation, performance tracking/reporting, and basic P&L awareness
  • Monitor and act on store metrics including sales, inventory accuracy/turn, customer satisfaction, cleanliness, labor efficiency, and loss prevention
  • Provide leadership oversight, training, and performance management across counter sales, order pulling, receiving, stocking, and delivery coordination
  • Coach team members, monitor outcomes, and step in to assist with store functions as needed
  • Support talent development and mentor successors for advancement
  • Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives
  • Maintain customer satisfaction, sales performance, effective operations, product knowledge, people metrics, and store metrics

Requirements

What you’ll need
  • High school diploma or equivalent
  • Technical or trade school courses or degree completion
  • Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
  • Leadership experience
  • Passion for delivering customer care and building long-term relationships
  • Ability to thrive in a very fast-paced and complex environment
  • Knowledge of cataloging and/or inventory management systems
  • Ability to lift 60 lbs in some situations
  • Background and/or passion for automotive, heavy equipment, farm, diesel, marine, or dealership industries
  • Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
  • Customer-centric orientation
  • ASE Certifications a plus
  • Ability to perform frequent bending, stooping, reaching, and use ladders/stools
  • Ability to use hand trucks, dollies, and hydraulic lifts
  • Visual accuracy for identifying part numbers and sequences
  • Ability to multitask and maintain attention to detail

Benefits

Comp & perks
  • Overtime hours may be scheduled based on business need
  • Keyholder responsibilities opening and closing the store
  • Talent development through coaching and mentoring successors for advancement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Inventory ManagementSales ExecutionCash ReconciliationPerformance TrackingP&L AwarenessSafety ComplianceOperational ProcessesVisual AccuracyMultitaskingDetail Orientation
Soft Skills
Customer-Centric OrientationCoachingTeam Performance ManagementAdaptabilityCommunication
Tools & Technologies
Cataloging SystemsHand TrucksDolliesHydraulic Lifts
Certifications & Qualifications
ASE Certifications
Industry Keywords
Automotive After-Market ServiceRetail ManagementFast-Paced EnvironmentHeavy EquipmentDiesel Industry