Manulife

Payroll Tax Manager

Manulife
Posted 10/21/2026full-timeBoston • Massachusetts • United StatesSeniorLead💰 $92,475 - $160,290 per yearWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in U.S. payroll tax compliance, including federal, state, and local regulations, with a strong focus on data analysis, reconciliations, and vendor management. Proven ability to lead complex tax activities and improve processes while ensuring accuracy and compliance.

Highest-signal resume keywords
Payroll Tax ComplianceData AnalysisVendor ManagementQuarter-End And Year-End ReconciliationsCertified Payroll Professional (CPP)

About the role

Key responsibilities & impact
  • Lead U.S. payroll tax compliance across federal, state, and local jurisdictions
  • Manage filings, remittances, reconciliations, registrations, notices, amendments, and agency account maintenance
  • Lead quarter-end and year-end tax activities and ensure payroll tax data and forms are accurate
  • Research tax requirements, monitor law changes, assess operational impacts, and maintain governance, controls, documentation, and audit evidence
  • Work with agencies and internal partners to resolve account setup issues, missing filings, payment discrepancies, tax rates, notices, and compliance concerns
  • Oversee payroll tax matters involving payroll and tax filing vendors
  • Hold vendors accountable for investigation, root-cause analysis, corrective action, and issue closure
  • Analyze payroll tax data across payroll, HR, finance, tax filing, vendor, and agency systems
  • Build reconciliations, exception reports, dashboards, testing evidence, and control procedures
  • Interpret complex payroll tax requirements and provide recommendations on risks, options, and business impact
  • Coordinate with Payroll, Tax, Legal, Finance, Technology, vendors, and agencies
  • Provide leadership updates on material risks, required decisions, corrective actions, and resolution status
  • Improve processes, controls, training, and documentation based on lessons learned

Requirements

What you’ll need
  • Bachelor’s degree in Accounting, Finance, Business Administration, Tax, or a related field, or equivalent relevant professional experience
  • Seven or more years of progressively responsible payroll tax experience in a complex, multi-state, multi-entity environment
  • Deep knowledge of U.S. federal, state, and local payroll tax withholding, reporting, depositing, filings, registrations, and agency resolution
  • Experience with quarter-end and year-end payroll tax reconciliations, filings, W-2/W-2c processes, notices, amendments, and tax vendor management
  • Ability to independently research complex tax issues, make recommendations, and drive outcomes without a documented process
  • Strong Excel, data analysis, documentation, control, project management, and communication skills
  • Preferred Certified Payroll Professional (CPP) designation
  • Preferred experience with Workday, ADP GlobalView or another enterprise payroll platform
  • Preferred experience with ADP SmartCompliance or another tax filing platform
  • Preferred experience with SAP payroll or payroll accounting data
  • Preferred experience in financial services or another highly regulated industry
  • Preferred experience supporting mergers, acquisitions, new entities, reorganizations, new jurisdictions, Canadian payroll tax matters, artificial intelligence-assisted research, automation, or reconciliation tools

Benefits

Comp & perks
  • Flexible work environment
  • Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension/401(k) savings plans
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time annually in the U.S.
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance
  • Learning and career growth support
  • Reasonable accommodation during the application process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Payroll Tax WithholdingTax FilingsW-2/W-2c ProcessesTax Vendor ManagementReconciliationsDocumentationControl ProceduresProject ManagementResearch Tax IssuesCommunication Skills
Soft Skills
LeadershipProblem-SolvingCollaboration
Tools & Technologies
WorkdayADP GlobalViewADP SmartComplianceSAP Payroll
Certifications & Qualifications
Certified Payroll Professional (CPP)
Industry Keywords
Financial ServicesHighly Regulated IndustryMergers And AcquisitionsCanadian Payroll TaxAutomation Tools