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Mattress FirmPosted 10/20/2026full-timeAllentown • Pennsylvania • United StatesMid-LevelSenior💰 $53,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in enhancing customer experiences and driving sales performance through strong product knowledge and relationship management. Proficient in leveraging digital tools and social media to support omnichannel strategies and brand awareness.
Highest-signal resume keywords
Bilingual - SpanishCustomer Relationship ManagementSales PerformanceProduct KnowledgeDigital Tools Utilization
About the role
Key responsibilities & impact- Elevate and enhance the customer's in-store experience as a trusted sleep authority
- Offer best-in-class products and execute Mattress Firm selling programs using digital tools
- Support a seamless omnichannel experience and create a compelling, engaging customer-centered environment
- Cultivate strong customer relationships
- Provide technical and product knowledge information to customers as a subject matter expert
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
- Maintain customer relationships during and after purchase, including resolving customer issues and sending delivery reminders
- Maintain awareness of competitors, advertisements, and services
- Leverage social media to positively impact brand awareness and increase sales
Requirements
What you’ll need- Bilingual Preferred - Spanish
- Lift, push, or pull 50+ pounds
- Legal authorization to work in the United States without the need for sponsorship
- Proof of eligibility to work in the United States required
Benefits
Comp & perks- Excellent career growth opportunities through on-the-job training and development programs
- 401(k) with employer matching
- Mental health and life resources
- Medical, dental, prescription, and vision plans
- Get paid on-demand
- Base pay or uncapped commission
- Employee discounts on Mattress Firm sleep products and accessories
- Additional bonus opportunities may be available for eligible Leadership and individual contributor roles, awarded at the discretion of the Company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer-Centered EnvironmentProblem ResolutionEngagement
Tools & Technologies
Digital ToolsSocial Media
Industry Keywords
Omnichannel ExperienceSales KPIsCompetitor AwarenessBrand AwarenessSleep Authority