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Monogram HealthCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and relationship-building skills while effectively managing patient outreach and enrollment processes. Proficient in using CRM tools for tracking interactions and follow-up activities to achieve performance goals.
Highest-signal resume keywords
Patient OutreachCRM Tool ProficiencyRelationship BuildingGoal-Oriented ExperienceEffective Communication
About the role
Key responsibilities & impact- Visit eligible patients in their homes and introduce them to the Monogram Health program
- Build trust through respectful, face-to-face conversations
- Listen to patient needs and answer questions
- Help eligible patients feel comfortable enrolling
- Work toward daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals
- Route efficiently across assigned patients
- Complete scheduled visits and conduct consistent follow-up
- Support patient engagement and enrollment goals
- Keep accurate CRM records
- Track follow-up activity
- Stay accountable to monthly individual performance goals
Requirements
What you’ll need- High school diploma or GED
- Valid driver’s license
- Reliable transportation
- Willingness to travel throughout the assigned territory each day
- Comfort with high-volume, in-person, door-to-door outreach
- Strong communication, relationship-building, organization, and follow-up skills
- Self-motivation, resilience, adaptability, and comfort working independently toward measurable goals
- Bachelor’s degree or experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction preferred
- Comfort using CRM tools to document interactions, organize follow-up activity, and track progress
- No prior healthcare experience required
Benefits
Comp & perks- Performance-based bonus opportunities with uncapped incentive earnings
- Medical, dental, and vision coverage
- Employee assistance program
- Employer-paid and voluntary life insurance
- Disability coverage
- Health and flexible spending accounts
- 401(k) with employer match
- Financial wellness resources
- Mileage reimbursement
- Paid holidays
- Flexible vacation time or PSSL
- 20 PTO days
- 1 floating day
- Paid parental leave
- Work-life assistance resources
- Physical and mental wellness support
- Employee referral program
- Employee discounts through BenefitHub
- Paid training
- Onboarding support
- Tools to help you succeed
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
High School DiplomaGEDField Outreach ExperienceCommunity EngagementEnrollmentBusiness DevelopmentAccount ManagementCustomer Service
Soft Skills
Self-MotivationResilienceAdaptabilityOrganizationFollow-Up Skills
Tools & Technologies
CRM Tools
Industry Keywords
Patient EngagementIn-Person OutreachHome VisitsPerformance GoalsTerritory Management