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Deposit Services Representative I
People Driven Credit UnionCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in deposit-related processes, compliance with regulations, and quality control in member documentation. Proficient in operational policies and procedures, with strong communication skills and the ability to prioritize tasks effectively.
Highest-signal resume keywords
Deposit-Related ProcessesAutomated Clearing House TransactionsQuality ControlMicrosoft OfficeRetail Operational Policies
About the role
Key responsibilities & impact- Provide support to all areas of the organization regarding deposit-related processes in accordance with regulations, policies, and procedures
- Review incoming and outgoing Automated Clearing House transactions
- Review and approve mobile remote deposit capture items
- Process checks returned from the Federal Reserve
- Process daily incoming and outgoing wires
- Process daily transaction requests from Finance
- Review documentation for new and existing members and accounts for quality control
- Identify documentation concerns and coordinate corrective measures, escalating when necessary
- Monitor members for missing or outdated Customer Identification
- Research member deposit accounts and profiles through resolution
- Comply with legal requests, internal audits, and external examinations
- Review and process daily operational reports
- Monitor Deposit Services activities and recommend process improvements
- Complete Verification of Deposits
- Balance ATMs and support ATM and debit card orders and maintenance
- Handle returned mail, including statements, checks, and debit cards
- Assist with ad hoc projects and cross-train in Deposit Services functions
- Provide coverage when needed and contribute to department and Credit Union goals
Requirements
What you’ll need- High School diploma or equivalent
- At least 2 to 5 years teller/clerical/bookkeeping experience
- Excellent oral and written communication skills
- Basic computer skills and working knowledge of Microsoft Office
- Working knowledge of retail operational policies, procedures, and regulations
- Regular, reliable, and timely attendance
- Ability to operate routine office equipment
- Ability to work on a computer for an average of 6–8 hours per day
- Ability to prioritize work, maintain engagement, and remain productive in a remote work environment
Benefits
Comp & perks- Medical, dental (BCBSRI), and vision (VSP) coverage
- 401(k) and Roth options with a competitive employer match
- Performance based incentive (target 4% of salary)
- Employee discounts on loan products
- Paid day off for annual primary care visit
- Paid volunteer day and company-wide “Day of Purpose”
- Emerging Leaders program designed for high potential employees
- Professional development opportunities and career mobility
- Employee events and team connection opportunities
- Remote work environment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical ExperienceBookkeeping ExperienceTransaction ProcessingVerification of DepositsATM BalancingWire ProcessingMobile Remote Deposit CaptureCustomer Identification MonitoringDocumentation ReviewOperational Reporting
Soft Skills
Excellent Communication SkillsPrioritizationEngagementProductivityTeam Collaboration
Tools & Technologies
Office EquipmentComputer Systems
Industry Keywords
RegulationsPoliciesProceduresCredit UnionInternal AuditsExternal Examinations