Administrative Assistant
OdontoPrev
Posted: 10/19/2026
Administrative Assistant
Rede D'Or
Posted: 10/19/2026
Administrative Assistant – Occupational Safety – Affirmative Action Position for People with Disabilities
Motiva
Posted: 10/19/2026
Administrative Assistant
Kumon Brasil
Posted: 10/19/2026
Administrative Assistant
Cogna Educação
Posted: 10/19/2026
Administrative Assistant
Qualicorp
Posted: 10/17/2026
Administrative Assistant – Exclusive Opportunity for People with Disabilities
SIMPRESS
Posted: 10/16/2026Senior Transformation Office Manager
Cogna Educação
Posted: 10/16/2026
Administrative Assistant Apprentice
Bernoulli Educação
Posted: 10/16/2026
Administrative Assistant – Litigation
Sem Parar
Posted: 10/16/2026
Administrative Assistant
Tecban
Posted: 10/15/2026
Administrative Assistant – Procurement
Umicore
Posted: 10/15/2026Administrative Assistant – Procurement
Umicore
Posted: 10/15/2026
Sales Assistant – Administrative Sales
SAAM AUDITORIA
Posted: 10/14/2026
Administrative Assistant – Maintenance, PWD
Grupo CVLB
Posted: 10/14/2026
Administrative Assistant
Dexco
Posted: 10/14/2026
Administrative Assistant, PWD
Algar
Posted: 10/13/2026
Administrative Assistant – Accounts Receivable
CIEE - Centro de Integração Empresa-Escola
Posted: 10/13/2026
Administrative Assistant – Affirmative Action Position for Persons with Disabilities
TozziniFreire Advogados
Posted: 10/10/2026
Operations Administrative Assistant – Exclusive Position for Persons with Disabilities
IPIRANGA
Posted: 10/10/2026Administrative Assistant
OdontoPrevCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in back-office operations and customer retention strategies within the healthcare or dental plan sectors, emphasizing strong communication and organizational skills to enhance customer experience and operational efficiency.
Highest-signal resume keywords
Back-Office OperationsCustomer RetentionNegotiation SkillsProcess ImprovementAttention to Detail
About the role
Key responsibilities & impact- Provide internal back-office support for corporate dental plan contracts (business accounts) covering portfolios of 3 to 199 members.
- Support customer retention and negotiations with client companies by addressing questions, cancellation requests, and contract retention strategies.
- Analyze and process requests to add, remove, and update beneficiaries, maintain registration data, and issue invoices.
- Record, monitor, and manage requests in internal systems, ensuring proper process documentation and compliance with established SLAs.
- Contribute to continuous process improvement by identifying opportunities to optimize customer service and operational workflows.
- Focus on the customer experience by demonstrating proactivity, organization, courtesy, and attention to detail.
Requirements
What you’ll need- Previous experience in administrative support, back-office operations, customer retention, or client negotiations.
- Experience in the healthcare, insurance, or dental plan sectors is a plus.
- Basic computer skills, including corporate systems, email, and spreadsheets.
- Strong verbal and written communication skills, with negotiation and interpersonal skills.
- Organized, detail-oriented, and comfortable working as part of a team.
- Commitment to deadlines, quality deliverables, and excellent customer service.
- This position is also open to candidates with disabilities.
Benefits
Comp & perks- Medical and dental insurance
- On-site medical clinic (Espaço Saúde)
- Psychological and nutritional support (OrienteMe)
- Gym membership assistance (Wellhub)
- Newborn support allowance and expectant-parent program
- Childcare assistance (in accordance with the applicable union agreement)
- Bradesco/Alelo benefits club
- SESC membership
- Birthday day off
- Extended parental leave for fathers
- Half-day off on children’s birthdays
- Private pension plan
- Diversity program (OdontoPlural)
- Quality-of-life program (Vida Leve)
- Recognition programs
- PPR – Profit-Sharing Program
- Life insurance
- Corporate university and educational partnerships
- Meal and/or food allowance
- Transportation allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportData AnalysisInvoice ProcessingRegistration Data ManagementCorporate Systems Proficiency
Soft Skills
Strong Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsTeam Collaboration
Tools & Technologies
EmailSpreadsheets
Industry Keywords
HealthcareInsuranceDental PlanClient NegotiationsProcess Documentation