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Peak Credit UnionCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage loan origination, compliance with federal and state regulations, and exceptional member service. Proven ability to build relationships with referral sources and manage loan processes effectively.
Highest-signal resume keywords
Mortgage Loan OriginationKnowledge of FHA ConnectionCompliance with SAFE Act and TRIDMember Service PrinciplesAbility to Interpret Regulations
About the role
Key responsibilities & impact- Establish professional, high-quality service and member relations for individuals seeking mortgage loans
- Develop business from external and internal sources
- Introduce and evaluate member loan needs
- Originate conventional, custom construction, government, and occasional home equity mortgage loans through conclusion
- Monitor loans in process and obtain and complete required documents with members
- Monitor processing-stage applications and maintain accountability through loan completion
- Provide required disclosures and complete applications while addressing compliance matters before processing
- Build relationships with branches, realtors, builders, and other referral sources in the assigned trade area
- Respond to branch referrals through CRM within one business day
- Engage in community programs and regional realtor and builder associations to acquire loan production
- Follow lending and compliance training and guidelines
- Report and monitor application status and funding expectations with the Director of Mortgage Sales
- Prepare and execute 90-day action plans for member needs and production goals
- Provide customer service, confidentiality, and discretion to internal and external members
- Maintain working knowledge of assigned duties and pursue additional training as needed
- Ensure compliance with security, audit, regulatory, information security, privacy, and Bank Secrecy Act/Customer Identification Program policies
- Perform other duties as assigned
Requirements
What you’ll need- High School
- Minimum of two (2) years of experience in mortgage related originations
- Knowledge of or ability to learn federal, state and local laws, statutes, regulations, codes and standards, including SAFE Act, TRID, and HUD guidelines
- Knowledge of member service principles and processes
- Knowledge of FHA Connection and ordering mortgage insurance certificates for conventional, FHA, and VA mortgages
- Ability to explain policies, procedures, laws and regulations to members and employees
- Ability to interpret written, oral, diagrammatic, and schedule-based instructions and technical procedures
- Ability to interpret and apply laws, regulations, policies, and procedures
- Ability to keep current with industry and regulatory changes and trends
- Candidates must reside in Oregon or Washington
- Travel is required
Benefits
Comp & perks- Medical, dental, vision and life insurance coverage
- Company-paid Medical, Dental, and Vision insurance option at 100% for employee-only coverage
- Health Care FSA (HCFSA)
- Health Savings Account (HSA) with employer contributions
- Dependent Care FSA (DCFSA)
- Life and AD&D insurance
- 401(k) plan
- 8 hours of vacation accrued monthly
- 8 hours of sick leave accrued monthly
- 11 paid holidays
- 1 floating holiday
- 16 hours of self-care time
- 16 hours of volunteer time
- Competitive performance-based incentive plan with no cap on upside
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mortgage Loan ProcessingLoan DocumentationRegulatory ComplianceLoan Needs EvaluationApplication MonitoringCustomer ServiceAction Plan ExecutionLoan Production GoalsKnowledge of HUD GuidelinesUnderstanding of Bank Secrecy Act
Soft Skills
Relationship BuildingEffective CommunicationProblem SolvingConfidentialityDiscretion
Tools & Technologies
CRM SoftwareMortgage Insurance Certificates Ordering
Industry Keywords
Mortgage LoansConventional LoansFHA LoansVA LoansHome Equity LoansRegulatory ChangesCommunity EngagementReal Estate PartnershipsLoan Processing GuidelinesOregon or Washington Residency