Philips

Supplier Quality

• Manage supplier qualification and lifecycle activities, including supplier onboarding, Approved Supplier List maintenance, qualification records, supplier changes, periodic reviews, and Supplier Quality Agreement administration
• Maintain accurate, complete, current supplier documentation within applicable quality systems
• Monitor supplier quality, delivery, and compliance metrics; identify trends, communicate risks, and escalate issues
• Coordinate supplier quality issue resolution, including Supplier Corrective Action Requests, investigations, follow-up actions, timelines, records, and closure
• Support and continuously improve supplier selection, qualification, ASL management, performance monitoring, SCAR, and Supplier Quality Agreement processes
• Maintain procedures, work instructions, templates, and forms and assist with process enhancements
• Partner with Procurement, Regulatory Affairs, Legal, and Quality teams to ensure supplier quality compliance and audit readiness
• Support audits, inspections, training, stakeholder guidance, and supplier record maintenance
• Work cross-functionally in a Philips health technology company to support quality and regulatory compliance

Supplier Quality Specialist

Field Engineer

• Manage customer relationships through effective technical knowledge
• Install, troubleshoot, service, and maintain equipment at customer sites
• Provide exceptional customer service and meet customer commitments and arrival times
• Understand customers’ business and competitive environment and generate service revenue
• Participate in the regional work team and improve team processes
• Identify training gaps and increase capability and capacity, including qualification in multiple modalities and learning new tools
• Complete timesheets, service work orders, expense reports, Field Change Orders, preventive maintenance, installation documents, site/service documentation, and related paperwork
• Adhere to training, quality, safety, and regulatory requirements
• Use tools, support, resources, and escalation processes to resolve customer and system problems
• Diagnose and resolve electronic, network, and mechanical problems
• Travel approximately 70% across the specified geography, with average driving time of 1–4 hours daily and occasional overnight, air, or train travel

Field Service Engineer – CT/MRI

Compliance

• Spearhead strategic development and deployment of Enterprise quality controls and process improvements
• Lead organization-wide compliance initiatives and drive integration of new tools and processes
• Analyze data for trends, risks, and improvement opportunities
• Elevate supplier quality standards with R&D, manufacturing, and regulatory affairs teams
• Guide acceptance activities, manufacturing transfer, process deficiencies, NPI validations, process development, process controls, inspection plans, and control plans
• Integrate initiatives into site QMS processes with the Quality Optimization team
• Drive cost reduction and productivity using Cost of Poor Quality data
• Manage compliance with industry regulations and documentation
• Lead talent management and succession planning
• Authorize assessment of PFMEA and associated controls related to design changes
• Assist with Manufacturing Process Development and Design Transfer activities
• Mentor quality engineers and cultivate continuous learning and knowledge sharing
• Support NPI projects and product transfers within the manufacturing facility
• Interact frequently with senior management across several functional areas
• Lead employee selection, performance management, compensation management, and career development

Director, Process Compliance – Centers of Excellence

Project Manager

• Manage multiple healthcare implementations varying in scope, size and complexity
• Manage IT solutions, capital equipment installations and systems integration projects
• Ensure a stellar customer experience guided by the statement of work
• Coordinate, lead and motivate cross-functional internal and external Sales, Clinical and Technical resources
• Coordinate with the hospital-provided project manager or points of contact
• Ensure site readiness and adherence to project timelines
• Advise on project plans
• Provide daily updates on project status and activities
• Serve the healthcare community through management of capital medical equipment installations and IT solution implementation

Healthcare Project Manager

Consultant

• Deliver onsite and remote technical support for customer issues
• Diagnose and resolve system, network, and application issues using structured troubleshooting
• Install, configure, integrate, and test complex patient monitoring and IT infrastructure solutions
• Apply knowledge of customer environments and requirements to optimize system implementation and long-term performance
• Troubleshoot technical challenges using approved tools, test equipment, and diagnostic methodologies
• Analyze root causes and implement sustainable solutions to improve system stability
• Maintain documentation of system configurations, troubleshooting activities, and support procedures
• Follow configuration management and version control practices
• Collaborate with senior engineers, clinical partners, sales, and service teams
• Build technical expertise and contribute to knowledge-sharing and service-improvement initiatives
• Cover Central Florida as a field role

Healthcare Technical Consultant

Sales

• Lead the deployment and optimization of advanced healthcare applications
• Develop and deliver clinical training programs, onboarding resources, and educational materials
• Provide expert application support and guidance to healthcare professionals
• Analyze clinical workflows and operational processes
• Conduct post-sales assessments and deliver tailored recommendations
• Customize and implement Philips clinical applications to meet customer requirements
• Ensure seamless integration, optimal system performance, and regulatory compliance
• Build partnerships with healthcare stakeholders
• Document implementation activities and outcomes
• Drive continuous improvement through user feedback and performance metrics
• Support the development of team members to achieve organizational goals

Sales Clinical Support Coordinator

Customer Support

• Deliver hands-on and remote clinical training for Philips Disease Management Solutions, primarily DynaCAD and UroNav
• Provide product education and implementation support
• Serve as a clinical consultant to physicians and technologists
• Provide workflow guidance and application support
• Partner with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams
• Support customer success, product implementations, and new product introductions
• Assemble and install the UroNAV product
• Troubleshoot software and workflow issues
• Help customers optimize advanced imaging and post-processing solutions
• Travel approximately 90% to customer sites throughout the United States
• Work from a home-based office while supporting changing customer locations

Disease Management Solutions Clinical Support Specialist, 90% Travel

• Lead a team of Customer Project Managers through coaching, mentoring, talent development, and succession planning
• Partner with hospitals, general contractors, project managers, and internal stakeholders to achieve project milestones and customer commitments
• Lead complex commercial installation and construction projects across the East Zone
• Accelerate the order-to-completion cycle and drive predictable revenue delivery
• Align project execution with customer requirements, business objectives, and financial targets
• Oversee project portfolios and large-scale customer implementations
• Drive planning, resource allocation, revenue forecasting, inventory utilization, budget management, and schedule adherence
• Prioritize initiatives based on strategic value, customer impact, and business objectives
• Serve as senior escalation point for complex customer and operational issues
• Manage risks, resolve critical challenges, and maintain customer relationships throughout the project lifecycle
• Ensure compliance with regulatory, quality, and organizational standards
• Drive continuous improvement across the end-to-end commercial delivery process using KPI reviews, business insights, customer feedback, and field engagement
• Champion collaboration among Sales, Project Management, Service, and Supply Chain teams
• Improve execution, accelerate revenue realization, and strengthen business performance across the zone

Zone Project Management Director – Imaging Systems

Manager

• Independently oversee medical product safety surveillance activities
• Analyze post-marketing surveillance, literature review, clinical trial, and real-world evidence data
• Identify and assess potential risks and safety signals
• Provide safety insights and recommendations for Health Hazard Evaluations, Risk-Benefit Analyses, and recall procedures
• Support New Product Introduction, clinical studies, and post-marketing efforts
• Provide safety input for regulatory submissions, RBAs, protocols, Clinical Study Reports, and Clinical Evaluation Reports
• Respond to safety-related inquiries from healthcare professionals, patients, and internal stakeholders
• Support implementation of safety policies, procedures, and programs
• Monitor evolving medical product safety regulations and guidelines
• Contribute to safety studies and vigilance activities throughout the product lifecycle
• Work in a field-based role

Medical Safety Manager – Ultrasound

• Independently oversee comprehensive medical product safety evaluations using post-marketing surveillance, literature reviews, and clinical trial data
• Identify and assess potential risks and safety signals to support patient well-being
• Provide safety insights and recommendations for Health Hazard Evaluations, Risk-Benefit Analyses, and recall procedures
• Support New Product Introduction, clinical studies, and post-marketing activities with safety perspectives
• Collaborate on regulatory submissions and prepare safety documentation, including RBAs, protocols, Clinical Study Reports, and Clinical Evaluation Reports
• Respond to safety inquiries from healthcare professionals, patients, and internal stakeholders
• Support safety policies, procedures, and programs that promote compliance
• Monitor evolving medical product safety regulations and guidelines
• Provide input into safety studies and vigilance activities throughout the product lifecycle

Strategy

• Lead end-to-end contract management for highly complex sales agreements
• Ensure all contractual obligations are met and aligned with organizational, financial, and legal requirements
• Advise senior management and internal stakeholders on contractual matters, risk assessments, and mitigation strategies
• Enhance and optimize contract management processes
• Implement best practices, improve systems, and strengthen operational efficiency and risk controls
• Lead negotiation and management of complex sales contracts
• Partner with cross-functional teams to mitigate risk, optimize contract performance, and align with business, financial, and legal objectives
• Drive best practices and strategic decision-making throughout the contract lifecycle

Contract Strategy, Corporate Accounts

Director

• Drive succession planning, talent management, and innovative evidence-generation strategies supporting business growth
• Lead translation of clinical and medical research insights into evidence-based product, regulatory, and business strategies
• Integrate scientific evidence into product development, lifecycle management, and commercialization
• Direct cross-functional collaboration among Clinical Affairs, R&D, Regulatory Affairs, Medical Affairs, Marketing, and external stakeholders
• Balance scientific rigor, regulatory requirements, and business priorities in cross-functional decision-making
• Build and maintain relationships with clinicians, KOLs, regulatory agencies, professional societies, and healthcare organizations
• Use stakeholder insights to inform clinical strategy, evidence generation, and product adoption
• Oversee real-world evidence strategies, including data collection, analysis, and interpretation
• Establish governance practices supporting data privacy, ethical standards, and regulatory compliance
• Lead clinical studies using real-world data and evidence-generation programs
• Ensure robust study design, scientific validity, and regulatory acceptability
• Generate evidence supporting patient outcomes, market access, reimbursement, and long-term product success
• Shape regulatory policy and industry standards
• Position the organization as a leader in evidence-based decision-making

Clinical Affairs Director

• Lead a team of Customer Project Managers through coaching, mentoring, talent development, and succession planning
• Partner with hospitals, general contractors, project managers, and internal stakeholders to achieve project milestones and customer commitments
• Lead complex commercial installation and construction projects across the East Zone
• Accelerate order-to-completion cycles and drive predictable revenue delivery
• Oversee project portfolios and large-scale healthcare implementations
• Manage planning, resource allocation, revenue forecasting, inventory utilization, budgets, and schedules
• Prioritize initiatives to maximize operational and financial performance
• Serve as senior escalation point for complex customer and operational issues
• Manage risks, resolve critical challenges, and maintain customer relationships
• Ensure compliance with regulatory, quality, and organizational standards
• Drive continuous improvement using KPI reviews, business insights, customer feedback, and field engagement
• Champion collaboration among Sales, Project Management, Service, and Supply Chain teams

• Deliver hands-on and remote clinical training for Philips Disease Management Solutions, primarily DynaCAD and UroNav
• Provide clinical consultation, education, workflow guidance, and application support to physicians and technologists
• Partner with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams
• Assemble and install the UroNAV product
• Troubleshoot software and workflow issues
• Help customers optimize advanced imaging and post-processing solutions
• Travel approximately 90% to customer sites throughout the U.S.
• Work from a home-based office while supporting changing customer locations

• Lead high-impact service programs and projects
• Manage project scope, budget, resources, timelines, risks, and quality
• Develop comprehensive project plans aligned with organizational priorities
• Lead cross-functional teams implementing and integrating ERP or CRM applications
• Coordinate resources and deliverables across multiple projects
• Collaborate with senior leaders and stakeholders to establish priorities and drive execution
• Build relationships across functions and business units
• Drive alignment through communication, influence, and stakeholder management without direct authority
• Translate ambiguous or complex needs into clear, actionable plans
• Identify risks, issues, and process improvement opportunities
• Develop practical solutions to improve efficiency and service delivery
• Drive program and project management best practices in a complex, matrixed enterprise environment
• Mentor junior project managers and service innovation engineers
• Develop and implement standardized processes while addressing IGTD-specific needs
• Drive cross-functional alignment, process improvements, quality compliance, and PMO development

Supplier Quality Specialist

Field Service Engineer – CT/MRI

Director, Process Compliance – Centers of Excellence

Healthcare Project Manager

Healthcare Technical Consultant

Sales Clinical Support Coordinator

Disease Management Solutions Clinical Support Specialist, 90% Travel

Zone Project Management Director – Imaging Systems

Medical Safety Manager – Ultrasound

Medical Safety Manager – Ultrasound

Contract Strategy, Corporate Accounts

Clinical Affairs Director

Zone Project Management Director – Imaging Systems

Disease Management Solutions Clinical Support Specialist, 90% Travel

Internal Project Manager