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Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management with a focus on strategic relationship building, complex negotiations, and driving growth in high-value accounts. Proficient in leveraging technical acumen to advise clients and influence product priorities while maintaining accurate performance metrics.
Highest-signal resume keywords
Account ManagementComplex NegotiationTechnical AcumenCRM DisciplineStrategic Relationship Building
Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Own a concentrated portfolio of Runpod's largest strategic accounts, typically fewer than 20
- Own relationship management, retention, and expansion for each account
- Conduct monthly or more frequent executive and technical touchpoints
- Develop deep account plans and multi-year growth strategies
- Partner with each account's dedicated Forward Deployed Engineer
- Bring new Runpod capabilities, roadmap items, and ideas to drive new use cases and increased spend
- Drive complex renewals and expansions
- Negotiate high-value, multi-year commercial terms, pricing, and SLAs
- Build executive relationships and conduct strategic business reviews
- Advise customers on ROI, roadmap alignment, and future capacity planning
- Represent strategic customer needs internally and influence product, engineering, and supply priorities
- Maintain accurate forecasts, account plans, and health/expansion metrics in the CRM
- Report account performance to leadership
- Travel periodically to visit strategic accounts and attend key industry events
Requirements
What you’ll need- 6+ years in account management
- At least 2 years owning complex accounts
- Experience ideally in AI infrastructure, GPU cloud, neoclouds, cloud/compute, or developer tooling
- Track record owning and growing a concentrated book of large, complex strategic accounts with executive stakeholders
- Experience with multi-million-dollar, ideally $50M+ relationships
- Multi-year, seven-to-eight-figure renewal and expansion negotiation experience
- Strong technical acumen and executive presence
- Credibility with developers/ML engineers and C-suite buyers
- Proactive, consultative approach focused on expansion and innovation
- Experience partnering with technical field teams to turn technical wins into commercial expansion
- Excellent negotiation, communication, and presentation skills
- Strong command of NRR, expansion, churn, usage, CRM discipline, and accurate forecasting
- Experience using HubSpot CRM
- Comfortable in a fast-moving, ambiguous, early-stage environment
- Experience building AM motions or playbooks from an early/greenfield stage is a plus
- Successful completion of a background check
- Ideal candidate based in the UK or Ireland
- Must be eligible to work in the United States; Runpod is currently unable to sponsor employment visas
Benefits
Comp & perks- Uncapped commission with potential to earn above target OTE
- Meaningful equity; stock options for everyone on the team
- Generous medical, dental & vision plans
- Flexible PTO
- Remote-first work environment
- Inclusive, collaborative team using Slack for internal communication
- Learning and ownership-focused culture
- $1,200 Home Office & Equipment Stipend
- Periodic travel opportunities to visit strategic accounts and represent Runpod at industry events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account PlanningForecastingRenewal NegotiationExpansion StrategyROI AnalysisMulti-Year ContractsCommercial Terms NegotiationTechnical ConsultationGrowth Strategy DevelopmentPerformance Reporting
Soft Skills
Communication SkillsPresentation SkillsProactive ApproachConsultative SellingExecutive Presence
Tools & Technologies
HubSpot CRM
Industry Keywords
AI InfrastructureGPU CloudCloud ComputingDeveloper ToolingStrategic AccountsExecutive StakeholdersChurn ManagementUsage MetricsEarly-Stage EnvironmentBackground Check