Ryan

Product Designer

• Own and evolve the design system powering Ryan’s suite of digital tax products
• Set and maintain standards for how components are built, named, documented, and used
• Educate and support designers on design system usage
• Identify gaps, inconsistencies, and system debt and prioritize improvements
• Collaborate with Engineering to ensure components translate accurately into code
• Partner with product designers to incorporate real-world feedback into components and patterns
• Engage with Product and Visual Design to align patterns with product needs and visual standards
• Participate in design system governance
• Design, build, and maintain a reusable Figma component library
• Own token and variable architecture in Figma and synchronize it with engineering implementations
• Write and maintain documentation for components and patterns
• Build accessibility into the system by default
• May delegate tasks to junior team members
• Collaborate regularly across teams, clients, and vendors

Senior UX Designer, Design System

• Own and evolve the design system powering Ryan’s suite of digital tax products
• Set and maintain standards for how components are built, named, documented, and used
• Educate and support designers on design system usage
• Identify system gaps, inconsistencies, and debt, prioritizing high-impact improvements
• Collaborate with Engineering to translate design system components accurately into code
• Partner with product designers to incorporate real-world feedback into component and pattern evolution
• Engage with Product and Visual Design to align new patterns with product needs and visual standards
• Participate in design system governance
• Design, build, and maintain a reusable Figma component library
• Own token and variable architecture in Figma and synchronize it with engineering code
• Write and maintain practical documentation for components and patterns
• Build accessibility into the system using WCAG, ARIA, contrast ratios, and related practices
• Work primarily on computer-based tasks with regular collaboration across teams, clients, and vendors
• May delegate tasks to junior team members; no direct supervisory responsibilities

Senior UX Designer, Design Systems

Assistant

• Manage and process Business Rates payments on behalf of a diverse client portfolio
• Review rates bills, notices, and assessments to ensure accuracy and compliance
• Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities
• Proactively reduce client liabilities through detailed analysis and investigation
• Schedule and process payments in line with client requirements and statutory deadlines
• Reconcile payment accounts and maintain accurate, audit-ready records
• Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies
• Support the preparation of client reports and payment summaries
• Maintain documentation in accordance with GDPR and company policies
• Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies
• Take ownership of workload and contribute to revenue generation through identifying and delivering client savings
• Support continuous improvement initiatives across payment processes, systems, and controls

Assistant, Rate Payment Management

• Work with a team to identify tax savings opportunities for clients
• Understand how clients compute each component of property tax
• Research tax issues
• Reconcile databases
• Complete detailed calculations
• Assist with taxing authority verification of issues
• Respond to client inquiries and requests from tax authorities
• Work effectively with clients and taxing authorities on a national basis
• Attend client meetings and property inspections
• Review client property tax records
• Apply software knowledge to work efficiently with client data
• Prepare and review property reports and renditions
• Analyze assessment notices and determine potential assessment reductions
• File appeals
• Determine liability for development projects
• Work with tax incentive issues for clients
• Interact frequently with team members
• Communicate effectively through written and verbal channels
• Create a positive team member experience and deliver excellent client service

Consultant, Real Property Tax

• Work with a team to identify tax savings opportunities for clients
• Gain an understanding of how clients compute each component of property tax
• Research tax issues, reconcile databases, and complete detailed calculations
• Assist the team with taxing-authority verification of issues
• Respond to client inquiries and requests from tax authorities
• Work effectively with clients and taxing authorities on a national basis
• Attend client meetings and property inspections
• Review client property tax records
• Apply software knowledge to work efficiently with client data
• Prepare and review property reports and renditions
• Analyze assessment notices and determine potential assessment reductions
• File appeals
• Determine liability for development projects
• Work with tax incentive issues for clients
• Interact frequently with team members, clients, taxing authorities, and external vendors
• Communicate effectively through written and verbal channels
• Perform other duties as assigned
• Travel independently up to 10–20%

• Lead and deliver complex, technology-enabled business initiatives supporting service lines and enterprise platforms
• Manage cross-functional projects and oversee solution design and implementation
• Serve as a strategic liaison between business stakeholders, clients, and technical teams
• Create a positive, accountable, and collaborative team environment
• Lead, mentor, and develop professionals
• Manage resource allocation, workload distribution, and performance management
• Promote cross-functional collaboration across practices, technology teams, and external partners
• Provide coaching on project management methodologies, systems, and best practices
• Serve as a primary point of contact for internal and/or external stakeholders
• Lead project scoping, planning, execution, and delivery
• Develop and manage project workplans, timelines, budgets, and resource plans
• Communicate project status, risks, dependencies, and mitigation strategies
• Ensure deliverables meet quality standards and stakeholder expectations
• Support business development activities, including proposal development, solution design, and client presentations
• Manage project financials, including forecasting, billing oversight, and cost controls
• Lead implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation
• Oversee requirements gathering, solution design, testing, deployment, and post-implementation support
• Identify process improvement and operational efficiency opportunities
• Establish project governance standards, communication plans, and escalation protocols
• Ensure data integrity, system reliability, and compliance with Firm standards and regulatory requirements
• Develop training materials, documentation, and change management plans
• Drive continuous improvement initiatives that create measurable value

Manager, Tax Technology

Consultant

• Partner with internal and external stakeholders to identify business challenges, analyze processes and systems, and design and implement scalable solutions
• Perform requirements analysis, process design, data evaluation, solution configuration, testing, and documentation
• Provide guidance, mentorship, and training to junior team members
• Review work products for accuracy, completeness, and quality
• Support cross-functional collaboration across internal teams and global counterparts
• Interface with stakeholders to understand business needs, operational challenges, and system requirements
• Translate business requirements into functional specifications and solution designs
• Provide status updates and maintain communication throughout project lifecycles
• Assist with data gathering, extraction, reconciliation, and analysis
• Develop and deliver client documentation, reports, and presentations
• Support resolution of client inquiries, technical questions, and service-related matters
• Analyze business and system processes to identify inefficiencies and improvement opportunities
• Develop and document scalable business process and solution designs
• Configure, implement, test, and support business and technology solutions
• Create, execute, and document testing scenarios
• Assist with project plans, timelines, and deliverables
• Identify risks and escalate issues appropriately
• Contribute to operational excellence through accurate, timely, and high-quality results

Senior Consultant, Business Solutions

• Lead and deliver complex, technology-enabled business initiatives supporting Ryan’s service lines and enterprise platforms
• Manage cross-functional projects and oversee solution design and implementation
• Serve as a strategic liaison between business stakeholders, clients, and technical teams
• Lead, mentor, and develop professionals
• Manage resource allocation, workload distribution, and performance management
• Promote collaboration across practices, technology teams, and external partners
• Lead project scoping, planning, execution, and delivery
• Develop and manage workplans, timelines, budgets, and resource plans
• Communicate project status, risks, dependencies, and mitigation strategies
• Ensure deliverables meet quality standards and stakeholder expectations
• Support business development through proposal development, solution design, and client presentations
• Manage project forecasting, billing oversight, and cost controls
• Lead implementation and optimization of technology-enabled business solutions, including system configuration, data management, automation, and process transformation
• Oversee requirements gathering, solution design, testing, deployment, and post-implementation support
• Improve processes, operational efficiency, and innovation
• Establish project governance standards, communication plans, and escalation protocols
• Ensure data integrity, system reliability, and compliance with Firm standards and regulatory requirements
• Develop training materials, documentation, and change management plans
• Drive continuous improvement initiatives creating measurable value for Ryan and its clients
• May directly supervise team members

• Partner with internal and external stakeholders to identify business challenges, analyze processes and systems, and design and implement scalable solutions
• Perform requirements analysis, process design, data evaluation, solution configuration, testing, and documentation
• Provide guidance, mentorship, and training to junior team members
• Review work products for accuracy, completeness, and quality
• Support cross-functional collaboration across internal teams and global counterparts
• Interface with stakeholders to understand business needs, operational challenges, and system requirements
• Translate business requirements into functional specifications and solution designs
• Provide proactive status updates throughout project lifecycles
• Gather, extract, reconcile, and analyze data
• Develop and deliver client documentation, reports, and presentations
• Support resolution of client inquiries, technical questions, and service-related matters
• Analyze business and system processes to identify inefficiencies and improvement opportunities
• Configure, implement, test, and support business and technology solutions
• Create, execute, and document testing scenarios
• Assist in developing project plans, timelines, and deliverables
• Identify risks and escalate issues appropriately
• Deliver accurate, timely, and high-quality results

Product Manager

• Lead the vision and manage and execute the strategic product roadmap for the Firm’s global Salesforce Sales Cloud and integrated Salesforce solutions
• Represent Salesforce users and identify, create, document, and prioritize user stories in the product backlog
• Serve as the bridge between business stakeholders and technical teams
• Ensure Salesforce delivers measurable value across Ryan’s global organization
• Drive integrated team member and client experiences across the Salesforce ecosystem
• Partner with internal stakeholders to gather requirements and prioritize enhancements
• Lead a high-performing Salesforce product team and foster collaboration, innovation, and continuous improvement
• Work closely with the Salesforce Architecture team within IT
• Drive user adoption in collaboration with the training team
• Communicate and champion product benefits to executive management, practice leaders, and stakeholders
• Own and evolve the Salesforce product roadmap across global teams
• Lead successful delivery of enhancements with the Salesforce technical team
• Translate business needs into user stories, epics, and acceptance criteria
• Prioritize the backlog to meet tactical and strategic goals
• Collaborate with technical and functional delivery teams on backlog grooming and release planning
• Ensure data integrity and alignment with established systems of record
• Oversee change management, training requirements, and communication plans
• Oversee Salesforce change governance for compliance, scalability, and enterprise architecture alignment
• Stay current on Salesforce releases, features, and best practices
• Monitor platform performance, user feedback, and analytics for continuous improvement
• Supervise Salesforce product team members
• Travel independently approximately 10%

Director, Product Owner, Salesforce

Attorney

• Direct, implement, manage, coordinate, oversee, and supervise legal matters relating to Ryan Legal Services.
• Adhere to the rules of the Arizona Supreme Court and the Arizona Code of Judicial Administration regulating law practice by an Arizona Alternative Business Structure.
• Work with the President to manage staffing, licensing, legal-service performance, ethical compliance, client engagement and representation, and co-counsel engagements.
• Provide legal expertise where needed.
• Hire, train, and manage legal staff.
• Provide professional guidance and direction to Legal department direct reports.
• Develop client-engagement forms, tools, and communication methods.
• Participate in marketing training with service delivery professionals.
• Draft, send, receive, record, and track prospective and client engagement agreements.
• Develop marketing programs, websites, talking points for client referrals, and marketing referral materials with Ryan professionals.
• Provide legal analysis and advice to third-party Ryan clients.
• Supervise attorneys and paralegals providing legal services to outside clients.
• Manage and oversee tax domain services, including property tax, transaction tax, severance tax, and federal taxes.
• Represent clients in tax appeals, including prospect contact, Legal Services Agreement negotiation, appeal and lawsuit recommendations, client approvals, result communication, and approval collection.
• Engage co-counsel for local services and supervise their work.
• Supervise professional tax training and require attorneys and staff to maintain state professional licensing requirements.
• Directly supervise Paralegals and Associate Attorneys.

Senior Attorney, Ryan Legal Services

• Assist clients in identifying and claiming SR&ED tax credits
• Assist the SR&ED Director in defending credits during CRA reviews
• Work on project-based engagements, sometimes onsite at client facilities with engineers and technical personnel
• Research tax law, document expense treatment, and complete detailed models and calculations
• Interview clients to uncover eligible SR&ED projects and information for T661 filings
• Prepare technical narratives for SR&ED tax credit claims
• Identify employees, subcontractors, and materials connected to eligible activities and determine related effort
• Complete claims for CRA filing within 45 days of the initial technical meeting
• Advise and support clients before and during CRA technical reviews
• Respond to CRA correspondence regarding technology aspects of submitted claims
• Record client interviews and save recordings in Ryan's central file service
• Gather samples of client supporting documents
• Participate in sales and business development meetings
• Collaborate with technical advisors to develop SR&ED claim preparation tools
• Track time by client and activity codes
• Assist with client presentations, planning strategies, and proposals
• Assist in developing project work plans and scheduling deliverables
• May train peers and check work for accuracy and completeness
• Perform other duties as assigned

Senior Consultant, Technical – SR&ED

Manager

• Assist clients in identifying and claiming SR&ED tax credits
• Assist the SR&ED Director in defending credits during Canada Revenue Agency reviews
• Work on project-based engagements, including onsite work at client facilities
• Research tax law
• Document expense treatment
• Complete detailed models and calculations
• Collaborate with technical advisors to develop SR&ED claim preparation tools
• Assist with client presentations for proposals, planning strategies, and ideas
• Assist in developing project work plans and scheduling deliverables
• Interview clients to identify eligible projects and information required for T661 filings
• Advise and support clients before and during CRA technical reviews
• Respond to CRA correspondence regarding technology aspects of SR&ED claims
• Prepare technical narratives for SR&ED tax credit claims
• Identify eligible employees, subcontractors, materials, and related effort
• Ensure claims are prepared, approved, and filed with CRA within 45 days of the initial technical meeting
• Record client interviews and save recordings in the central file service
• Gather samples of supporting client documents
• Participate in sales and business development meetings
• Track time by client and activity codes
• Train peers and check work for accuracy and completeness as required
• Perform other duties as assigned

Manager, Scientific Research and Experimental Development

• Work with a team to identify property tax savings opportunities for clients
• Conduct research and analyze and interpret comparable assessment data, market data, and sales transactions
• Assist with assessment review and monitor the appeal process for client portfolios
• Respond to client inquiries and requests from tax authorities
• Demonstrate understanding of the annual property tax cycle for assigned real property portfolios
• Build awareness of jurisdictional rules and filing requirements
• Collect, review, and understand client-provided data
• Inspect properties and prepare reports as required by management
• Analyze assessment notices and determine potential assessment reductions
• Apply software knowledge to work efficiently with client data
• Handle appeals and monitor the appeals process
• Attend client status calls and meetings and provide supporting data and findings for leadership
• Work effectively with clients by understanding their industries, trends, processes, and core businesses
• Participate in recruiting efforts
• Interact and communicate effectively with team members
• Perform other duties as assigned

Senior Consultant, Complex Property Tax

• Lead complex indirect tax technology implementations from project initiation through deployment and post-go-live support
• Oversee ERP integration, tax engine deployment, business process transformation, requirements gathering, solution and process design, configuration, testing, cutover, and hypercare
• Manage project scope, schedules, budgets, staffing, financial performance, and risks across multiple concurrent engagements
• Serve as a trusted advisor to client tax, finance, accounting, and IT stakeholders
• Review functional specifications, testing documentation, and client deliverables
• Lead, coach, and develop consulting professionals through technical guidance, performance management, training, and career development
• Oversee project staffing, resource planning, workload distribution, and utilization
• Establish implementation methodologies, quality standards, and delivery best practices
• Support recruiting, interviewing, onboarding, proposals, client presentations, engagement planning, and business development
• Provide technical leadership for ERP integrations, tax engine implementations, and custom tax automation solutions
• Promote automation, analytics, and artificial intelligence to improve delivery and client outcomes
• Support practice growth through thought leadership, strategic initiatives, vendor relationships, and knowledge sharing
• Directly supervise team members as assigned
• Travel approximately 15–25% to client sites, Ryan offices, and industry events

Senior UX Designer, Design System

Senior UX Designer, Design Systems

Assistant, Rate Payment Management

Consultant, Real Property Tax

Consultant, Real Property Tax

Manager, Tax Technology

Senior Consultant, Business Solutions

Manager, Tax Technology

Senior Consultant, Business Solutions

Director, Product Owner, Salesforce

Senior Attorney, Ryan Legal Services

Senior Consultant, Technical – SR&ED

Manager, Scientific Research and Experimental Development

Senior Consultant, Complex Property Tax

Senior Manager, Tax Technology Consulting