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ServiceLinkCore Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and sales processes within the real estate sector, utilizing Salesforce for tracking and reporting. Proficient in understanding auction processes and providing client education while achieving sales targets.
Highest-signal resume keywords
Salesforce ProficiencyReal Estate LicenseCustomer Service SkillsAuction Process KnowledgeMicrosoft Office Proficiency
About the role
Key responsibilities & impact- Communicate with customers through outbound calls on assigned leads and follow up on the existing sales pipeline
- Understand buyer needs and identify sales opportunities
- Create and maintain Salesforce as the system of record
- Close sales and achieve sales targets
- Conduct post-auction follow-up calls to confirm bid details, discuss auction terms and conditions, explain next steps, and answer auction-related questions
- Make multiple outbound calls and emails to potential clients
- Qualify leads from registered auction campaigns
- Understand the auction process, including marketing, legal, IT, and client management
- Explain ServiceLink Auction platforms and their benefits to investors, buyers, and agents
- Provide initial client education on the auction process
- Maintain prospective client information in Salesforce, CRM, Excel, and other databases
- Track weekly, monthly, and quarterly performance and sales metrics
- Communicate bid details to seller clients
- Build and maintain customer relationships
- Mine the database and cultivate new sales
- Maintain working relationships with internal supporting departments
- Maintain a positive department culture
- Work with clients through the closing process when needed
Requirements
What you’ll need- High school diploma or equivalent
- Active Real Estate License required
- Real Estate License must be hung with ServiceLink’s Broker
- Minimum 1–2 years general office experience working in a real estate environment or related industry
- Some working knowledge in Real Estate, REO, or Foreclosure related experience preferred
- Basic knowledge of current real estate procedures and laws
- Proficient in Salesforce and Microsoft Office products, especially Excel, Word, and Outlook
- Excellent customer service skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Ability to work a flexible work schedule and overtime
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
- Ability to travel quarterly as needed
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation time
- Paid sick time
- Telecommuting
- Travel less than 25%
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementLead QualificationSales Target AchievementData Tracking and ReportingReal Estate Procedures Knowledge
Soft Skills
Excellent Communication SkillsAttention to DetailRelationship BuildingPositive AttitudeFlexibility
Tools & Technologies
SalesforceMicrosoft ExcelMicrosoft WordMicrosoft OutlookCRM Systems
Certifications & Qualifications
Active Real Estate License
Industry Keywords
Real EstateAuctionREOForeclosureClient Management