Sicredi

Data Scientist

• Develop business scenario studies and diagnostics
• Develop and support teams in measuring results, identifying opportunities, trends, and patterns in datasets
• Formulate hypotheses and solve problems through data science
• Present and communicate analyses to non-technical audiences
• Partner with Data Engineers to improve data acquisition and transformation workflows used in models
• Collaborate with Data Analysts to generate business insights and direct analyses toward strategic decisions
• Ensure model quality, performance, and sustainability
• Participate in the Data Science Chapter, promoting a data-driven culture
• Maintain the documentation required for deliverables
• Continuously develop technical and business expertise
• Apply statistical and machine learning techniques to propose changes, inform decisions, and deploy intelligent models and algorithms in software products
• Extract and process data from diverse sources and at scale

Data Scientist – Focus on Credit and Business Solutions

Financial Planning and Analysis

• Structure Asset and Liability Management (ALM) transactions aimed at optimizing capital, liquidity, and profitability across the financial institutions of the Sicredi System
• Design, model, and execute complex financial solutions
• Conduct economic and financial feasibility analyses of investments to support system-wide decision-making
• Analyze financial indicators of the system’s cooperatives (ROE, liquidity, Basel Ratio, etc.) under different macroeconomic scenarios, preparing projections based on financial statements
• Prepare monthly vertical and horizontal analyses of the Balance Sheet and Income Statement of companies within the System
• Propose alternatives to address the cooperatives’ capital, liquidity, and profitability challenges; monitor the implementation of planned initiatives; and develop reports, indicator tracking, and performance analysis models

Corporate Finance Specialist – ALM Focus

Customer Support

• Provide outstanding service to members and cooperatives through channels such as phone and chat.
• Log, follow up on, and ensure the resolution of cases with empathy, accountability, and a focus on completing processes.
• Identify continuous improvement opportunities based on user feedback, contributing to an enhanced customer experience.
• Partner with different Sicredi departments to ensure an integrated and efficient journey for members.
• Provide specialized technical support to cooperatives and members.
• Maintain and update documents related to the department’s processes.
• Monitor operational OKRs and KPIs.
• Propose improvements based on user feedback.
• Identify business risks and take preventive action to mitigate them.
• Promote business opportunities and contribute to revenue generation.
• Guide users on processes, products, and services.
• Handle requests and ensure their resolution within established deadlines.
• Contribute to the continuous improvement of customer service and products.

Junior Customer Service Analyst – Preferably for Persons with Disabilities

Analyst

• Support the planning, organization, and execution of institutional visits to CAS.
• Coordinate the operational and logistical arrangements for visits with internal teams, cooperatives, central organizations, and other visiting audiences.
• Develop, update, and monitor visit itineraries according to each group’s profile and objectives.
• Welcome visitors and support group facilitation throughout the entire experience.
• Ensure a welcoming, organized experience aligned with the principles and values of the cooperative movement.
• Provide on-site support during visits, acting as the point of contact for questions, guidance, and group needs.
• Support relationships with spokespersons and the teams participating in the itineraries.
• Contribute to the management of schedules, space reservations, and other resources required for visits.

Junior Relationship Analyst – Visitor Program Focus

Attorney

• Work within the Civil and Criminal Litigation Unit of the Sicredi Administrative Center (CAS) in Porto Alegre.
• Provide legal support to the central and individual cooperatives that make up the Sicredi system.
• Monitor, conduct, and manage a portfolio of legal proceedings involving credit recovery and judicial reorganization.
• Advise and guide external law firms on defense, appeal, and settlement strategies.
• Analyze scenarios from a court-focused perspective, interpreting current legislation, legal scholarship, and case law.
• Provide insights and perspectives to support decision-making by assessing risks and proposing viable solutions for internal clients.
• Analyze proceedings, case-law trends, and specific cases to propose business improvements.
• Prepare responses to inquiries and legal opinions in clear, objective, and accessible language.
• Support training initiatives and system-wide legal guidance for credit cooperatives.
• Collaborate with management teams within the Legal Superintendence and other CAS departments.
• Participate in committees and associations, representing Sicredi.

Associate Attorney – Credit Recovery

Business Analyst

• Identify opportunities and propose solutions that promote members’ Financial Well-Being by connecting user needs, business strategies, and the cooperative purpose
• Use data, research, and performance indicators to conduct analyses, validate hypotheses, identify opportunities for improvement, and support decisions related to Financial Well-Being journeys
• Map and monitor market trends, consumer behavior, regulations, and innovations to develop value propositions and healthier financial experiences
• Prepare executive presentations, reports, and monitoring materials, communicating results, insights, and recommendations to stakeholders
• Work in multidisciplinary teams, contributing business expertise, prioritizing demands, and defining requirements
• Collaborate with internal departments, cooperatives, and external partners to co-create solutions and drive the Financial Well-Being strategy
• Support the development and maintenance of materials, methodologies, content, and tools focused on financial education and healthy financial behavior
• Participate in the development, implementation, and continuous improvement of Financial Well-Being initiatives and programs
• Monitor performance, adoption, engagement, and impact indicators, proposing continuous improvements and new metrics
• Support change management processes to drive the adoption of new user-centered solutions, services, and experiences
• Gather, document, and manage business requirements
• Monitor projects and suppliers, supporting delivery execution and the achievement of expected results

Senior Business Analyst – Focus on Financial Well-Being

• Support the planning, organization, and execution of institutional visits to CAS
• Coordinate the operational and logistical details of visits with internal departments, cooperatives, central offices, and other visiting audiences
• Prepare, update, and monitor tour itineraries according to each group’s profile and objectives
• Welcome visitors and support group facilitation throughout the entire experience
• Ensure a welcoming, organized experience aligned with the principles and values of cooperativism
• Provide on-site support during visits, serving as the point of contact for questions, guidance, and group needs
• Support relationships with spokespersons and departments participating in the itineraries
• Contribute to the management of schedules, space reservations, and other resources required for visits

• Work in the Civil and Criminal Litigation Department of Sicredi’s Administrative Center (CAS) in Porto Alegre, providing legal support to central and individual cooperatives within the Sicredi system.
• Monitor, conduct, and manage court proceedings involving credit recovery and judicial reorganization.
• Work with outsourced law firms, providing guidance and direction on defense, appellate, and settlement strategies.
• Analyze scenarios from the perspective of the courts, interpreting current legislation, legal doctrine, and case law.
• Provide information and insights to support decision-making by assessing risks and proposing solutions to internal clients.
• Analyze proceedings, case law trends, and specific cases to propose business improvements.
• Prepare responses to inquiries and legal opinions in clear, objective, and accessible language.
• Support training programs and system-wide legal guidance for credit cooperatives.
• Collaborate with managers within the Legal Superintendence and other CAS departments.
• Participate in committees and associations, representing Sicredi.

Mid-Level Attorney – Credit Recovery Focus

• Identify opportunities and propose solutions that promote members’ Financial Well-Being by connecting user needs, business strategies, and the cooperative purpose
• Use data, research, and performance indicators to conduct analyses, validate hypotheses, identify opportunities for improvement, and support decisions related to Financial Well-Being journeys
• Monitor market trends, consumer behavior, regulations, and innovations to develop value propositions and healthier financial experiences
• Prepare executive presentations, reports, and tracking materials, communicating results, insights, and recommendations to stakeholders
• Work in multidisciplinary teams, contributing business expertise, demand prioritization, and requirements definition
• Build relationships with internal departments, cooperatives, and external partners to co-create solutions, share knowledge, and advance the Financial Well-Being strategy
• Support the development and maintenance of materials, methodologies, content, and tools focused on financial education and healthy financial behavior
• Participate in the development, implementation, and continuous improvement of Financial Well-Being initiatives and programs
• Monitor performance, adoption, engagement, and impact indicators, proposing continuous improvements and new metrics
• Support change management processes and the adoption of new user-centered solutions, services, and experiences
• Gather, document, and manage business requirements, aligning user needs, strategic objectives, and team deliverables
• Track projects and suppliers related to Financial Well-Being initiatives, supporting deliverables and outcomes

Senior Business Analyst – Financial Well-Being

• Diagnose and qualify business problems through stakeholder interviews, data analysis, journey mapping, and hypothesis development.
• Translate business needs into functional requirements, user stories, acceptance criteria, business rules, and supporting documentation for squads and technical teams.
• Act as a liaison between CAS, Cooperatives, Central Cooperatives, internal departments, and Technology, ensuring alignment, scope clarity, and the collaborative development of solutions.
• Support the design of integrated solutions connecting commercial processes, systems, CRM, relationship platforms, management tools, and performance-tracking indicators.
• Lead and support backlog refinement with an understanding of dependencies, risks, impacts on existing functionality, and alignment with business priorities defined by leadership/Product Management.
• Support user acceptance testing, functional testing, and delivery validation, ensuring that the delivered solution addresses the business problem and is ready for adoption by end users.
• Support implementation and change management through guidance materials, communications, training, post-implementation validation, and feedback collection from the areas involved.
• Ensure proper documentation and decision traceability by recording business rules, configurations, functional criteria, workflows, manuals, and relevant lessons learned.
• Support the functional maintenance of commercial solutions by structuring incidents, identifying root causes, coordinating fixes, and proposing preventive improvements.
• Participate in integration across the coordination’s workstreams, ensuring consistency among portfolio management, opportunities, the Relationship Manager journey, CRM, performance management, and tools supporting commercial management.

Mid-Level Business Analyst – Commercial Performance Focus

Full-stack Engineer

• Lead a team of coordinators and specialists, mentoring and guiding them in developing software engineering strategies aligned with Sicredi’s culture and strategy
• Lead strategies for attracting and developing software professionals, including 1:1 meetings, Individual Development Plans (IDPs), hiring, and offboarding
• Support product leaders in structuring teams and establishing the technical foundation required for effective product operation
• Perform people management and development activities
• Support the management of the horizontal, ensuring appropriate processes, tools, and capacity for high-quality product delivery
• Lead software engineering initiatives with leaders from other technical horizontals, connecting business strategy with the product roadmap
• Partner with GPMs and PMs to understand the business’s key challenges
• Promote technologies aligned with the architectural model to solve business problems
• Connect other technology areas to enable business demands and needs

Software Engineering Coordination – Insurance

• Lead a team of coordinators and specialists, mentoring and guiding them in developing software engineering strategies aligned with Sicredi’s culture and strategy
• Lead strategies for attracting and developing software development professionals, including one-on-ones, individual development plans (IDPs), hiring, and offboarding
• Support product leaders in structuring teams and establishing the technical foundation required for effective product operations
• Carry out people management and development activities
• Support horizontal leadership in adapting processes, tools, and capacity to enable high-quality product delivery
• Lead software engineering initiatives with leaders from other technical horizontals, connecting business strategy with the product roadmap
• Partner with GPMs and PMs to understand the key challenges facing the business
• Promote new technologies aligned with the architectural model to address business challenges
• Connect other technology areas to enable business demands and needs

Software Engineering Coordinator – Insurance Focus

• Diagnose and qualify business problems through stakeholder interviews, data analysis, journey mapping, and hypothesis development.
• Translate business needs into functional requirements, user stories, acceptance criteria, business rules, and supporting documentation for squads and technical teams.
• Act as a liaison among CAS, Cooperatives, Central Offices, internal departments, and Technology, ensuring alignment, scope clarity, and the collaborative development of solutions.
• Support the design of integrated solutions connecting commercial processes, systems, CRM, relationship platforms, management tools, and performance indicators.
• Lead and support backlog refinement with a view to dependencies, risks, impact on existing functionality, and business priorities.
• Support user acceptance testing, functional testing, and delivery validation, ensuring alignment with the business problem and readiness for adoption.
• Support implementation and change management through guidance materials, communications, training, post-implementation validation, and feedback collection.
• Maintain documentation and decision traceability by recording rules, configurations, functional criteria, workflows, manuals, and lessons learned.
• Support the functional maintenance of commercial solutions by structuring incidents, identifying root causes, coordinating fixes, and proposing preventive improvements.
• Participate in the integration of portfolio management, opportunities, the Relationship Manager journey, CRM, performance management, and tools supporting commercial management.

Data Analyst

• Structure, consolidate, and analyze data from multiple sources to support strategic and tactical decision-making
• Identify trends, opportunities, risks, and deviations through exploratory analyses and scenario studies
• Translate complex data into practical, actionable recommendations for the business
• Support the development of models for tracking investments, capacity, performance, and value creation
• Define, build, and monitor strategic and operational KPIs
• Develop mechanisms to measure the results, benefits, and impacts of initiatives
• Ensure the quality, consistency, and traceability of data used in management processes
• Support the evolution of portfolio, product, and strategic execution tracking models
• Prepare dashboards, reports, and management panels focused on decision-making
• Produce executive analyses for governance forums and leadership teams
• Communicate insights clearly, objectively, and with a focus on value creation
• Contribute to the advancement of data governance and management practices
• Support the definition of metrics, business rules, and information standardization
• Maintain technical and functional documentation related to data assets
• Partner with business, technology, and portfolio teams to understand needs and develop data-driven solutions
• Support stakeholders in interpreting KPIs and results
• Promote analytical best practices and contribute to strengthening a data-driven culture

Mid-Level Data Analyst – Portfolio and Performance

• Structure, consolidate, and analyze data from different sources to support strategic and tactical decision-making
• Identify trends, opportunities, risks, and deviations through exploratory analyses and scenario studies
• Translate complex data into practical, actionable recommendations for the business
• Support the development of models for tracking investments, capacity, performance, and value creation
• Define, build, and monitor strategic and operational indicators
• Develop mechanisms to measure the results, benefits, and impacts of initiatives
• Ensure the quality, consistency, and traceability of data used in management processes
• Support the enhancement of portfolio, product, and strategic execution tracking models
• Prepare dashboards, reports, and management panels to support decision-making
• Produce executive analyses for governance forums and leadership teams
• Communicate insights clearly, objectively, and with a focus on value creation
• Contribute to the advancement of data governance and management practices
• Support the definition of metrics, business rules, and information standardization
• Maintain technical and functional documentation related to data assets
• Partner with business, technology, and portfolio teams to understand needs and develop data-driven solutions
• Support stakeholders in interpreting indicators and results
• Promote analytics best practices and contribute to strengthening a data-driven culture